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Hotel City Palace

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About
Location
Cleanliness
Service
Value
Dear All,We are prime location prepoerty situated at the heart of the city. Where access to all parts of Mumbai is easy and fast. It's a budget hotel where people have crunch on budget for stay they can think of this property very often. Regards
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Property amenities
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Self-Serve Laundry
Room features
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Budget
HOTEL CLASS
Reviews (127)
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111 results
Traveller rating
19
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25
15
22
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LanguageEnglish
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19
30
25
15
22
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All reviews cst railway station hotel staff budget hotel walking distance basic amenities higher side nice stay free wifi early check marine drive business trip taj behaviour washroom luggage mr cleanliness
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1 - 5 of 111 reviews
Reviewed October 22, 2018

I visited 4 to 5 times in Hotel City Palace. Very good service. Staff is so good. The best thing is that it is Located opposite to CST station.Marine Drive is very near to hotel. You can easily go thereMore

Date of stay: November 2017
Thank Go826206
Response from CityPalaceHotel, Management at Hotel City PalaceResponded October 26, 2018

Dear Guest, We thank you for continuously patronizing us and sharing your valuable feedback. Your kind words of appreciation for our staff serves as a constant source of encouragement to ensure we offer our best services at all times. We look forward to welcoming you...More

Reviewed August 31, 2018 via mobile

Dirty place, the staff are rude and they didnt want to help us. The room was really disgusting. Not recommended at all. Very expensive, it doesnt worth. Worst place in india ever. We definitely never will come backMore

Date of stay: August 2018
1  Thank Soniac2997
Response from CityPalaceHotel, Manager at Hotel City PalaceResponded September 5, 2018

Dear Guest, We thank you for taking time out to share your feedback. We regret the inconvenience that you faced during your stay with us and ensure you that corrective actions have been taken by the concerned departments to ensure no such issues arise in...More

Reviewed August 24, 2018

Booked a economy single room with shared bathroom. Service by the attendants on this floor was fine. But, I would not recommend this. In the room, the phone signal service is weak and the wifi is relatively slow. In the first room of this type...More

Date of stay: August 2018
1  Thank AnonymousR2
Response from CityPalaceHotel, Manager at Hotel City PalaceResponded September 5, 2018

Dear Guest, We thank you for sharing you honest feedback and regret the inconvenience caused to you during your stay with us. We have taken the problems up with the concerned departments and ensure you necessary action has been taken. We would recommend you to...More

Reviewed June 23, 2018 via mobile

hotel is Reasonably Priced, Location is good, manager staff are good, early check in is allowed if rooms are available . I stayed in R no 506 Bathroom door needs repairs which must be done immediately. Puranmal Restaurant is attached so no problems of food,...More

Date of stay: June 2018
Thank Sanjay D G
Response from CityPalaceHotel, Manager at Hotel City PalaceResponded September 5, 2018

Dear Guest, We thank you for staying with us and taking time out to share your valuable feedback. We have made a note of the repair work and the needful has been done. We look forward to welcoming you in the near future. Best regards,...More

Reviewed May 18, 2018

Its USP is its location. Located right opposite to the CST Railway station. Breakfast is included in the room tariff. Rooms are clean and comfortable. There is Burger King and McDonalds nearby. However, the hotel is located in an old building and feels slightly claustrophobic.More

Date of stay: May 2018
Thank Rohan D
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded June 2, 2018

Dear Guest, We thank you for staying with us and appreciate you sharing your valuable feedback with us. We are glad to see you recommending our location and rooms to fellow travelers and look forward to seeing you in the near future. Best regards, Management...More

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Questions & Answers
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kamal987
August 15, 2017|
Answer
Response from 835fabiop | Reviewed this property |
I really don't know. I'm sorry.
0
Votes
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Smarif S
January 15, 2017|
AnswerShow all 3 answers
Response from CityPalaceHotel | Property representative |
Hi, There is no bar in the hotel. However right below the hotel is a wonderful vegetarian restaurant. Also there is room service available to order food vegetarian as well as non vegetarian.
0
Votes
jessihans
February 23, 2015|
AnswerShow all 3 answers
Response from CityPalaceHotel | Property representative |
Dear Guest, Our hotel is 10 minutes drive to colaba. Regards, General Manager
0
Votes
Room Tips
"Avoid Economy Rooms; they don't have attached bathroom/toilet."
AGNIDEEP
Apr. 6, 2018
Read review
"Road side room was found OK with compare to inside room but more the price may have good room condition."
pralayj
Aug. 30, 2017
Read review
"Room no. 503 was dripping in the toilet area, in rainy season."
mohansaka
Aug. 10, 2017
Read review
"Very gd very spaceous overall fabulous...."
988fareenb
Jun. 14, 2017
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PRICE RANGE
US$13 - US$54 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraMumbaiGateway of India
NUMBER OF ROOMS
54
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