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ITC Grand Chola, Chennai

CancelonUS$178*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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ITC Grand Chola, Chennai
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2,583 Reviews from our TripAdvisor Community

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Showing 2,495: English reviews
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Bangalore
Reviewed yesterday NEW

This property of the ITC hotels is HUGE!!! It is so big that you can easily get lost in it!!!! I have stayed here on several occasions and have enjoyed it each and every time. The rooms are large and well done. The service is excellent. The food is good and the restaurants are also nice.

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Helpful?
Thank rohank
NY
Reviewed yesterday NEW

If it hadn't been for the fact that the ridiculous currency limit rules were in effect when we visited, the stay at the ITC Grand Chola would have been flawless. The rooms were spotless, spacious and palatial. The attention to detail, meticulous. We got The Deccan Herald each morning, but after i mentioned that i preferred "The Hindu" newspaper, it...

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Helpful?
Thank dashavtar
San Francisco, California
Reviewed yesterday NEWvia mobile

As always amazing food and service. This is my third trip here and they never cease to amaze me. Their dal and romaali roti are a must try. Tandoor selections are fantastic as well! Please note that they do not serve any alcohol due to a new ordinance.

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Helpful?
Thank Ravisub
Chennai (Madras), India
Reviewed yesterday NEWvia mobile

Thorough professional guest relations. Enjoyed my time at INC. Shout out to Brinda for being the gracious senior staff on duty. Great hotel to host large conferences and some specialty dining too. Ask for Brinda 9f you need help with getting around the property.

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Helpful?
Thank Maveric71
Hyderabad, India
Reviewed 2 days ago NEW

Room was large and very well maintained with all amenities including an office space, laundry/shoe space and a hall. The universal IPAD remote was very useful, it controls the entire room. Bathroom was spacious and clean. The breakfast was the best I have had at any hotel so far. They have multiple cuisines for breakfast. The entire hotel ambiance is...

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Helpful?
Thank premreddy2016
Munich, Germany
Reviewed 2 days ago NEWvia mobile

Starting with a slow checkin and ending with an even very compilcated and slower checkout. In between: very good breakfast buffet; Nice Pool area above noice and dust; old fashioned interior- but Ipod-Remote-control for all Electric devices in the room. Summary: Worth the price - ca 100 $- but Service has to be improved.

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Helpful?
Thank Reisebein
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. Please treat the Checkin and Checkout experience as an aberration, as it is not reflective of our Standards and commitment to Excellence. We shall certainly work on the feedback...

Chennai (Madras), India
Reviewed 3 days ago NEWvia mobile

They opened up a new restaurant this month, food is really nice and also they maintain superbly all the restaurants. Now this summer vacation, kids will really love the South Indian dishes. It is the cut above the class restaurant

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Helpful?
Thank krish862
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you thoroughly enjoyed our Hospitality. It was indeed a pleasure to have you with us and we will sincerely look forward to welcoming...

Reviewed 3 days ago NEWvia mobile

My visit to INDIA, could not be complete Without THE ITC GRAND CHOLA. From the minute of Check in, to my departure a week later we were spoiled with impeccable service, and our suite is incomparable. We rented 400 Room for our association and the accommodation were superb. We were especially look after by PRASHANT KUMAR---who looked after our every...

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Helpful?
1Thank Mark M
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you enjoyed your stay with us and found the assistance provided by Mr Prashant to your liking. He would be delighted to go...

Chennai (Madras), India
Reviewed 3 days ago NEW

One of the landmark hotels in Chennai city, it is a towering piece of architecture you cannot miss, if you are heading to Chennai Airport. this ITC group hotel is huge and offers lot of amenities to guests ranging from salon, spa, shopping, swimming pool to recreation activities like gym and indoor games. In-house restaurant and bar are classic. Rooms...

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Helpful?
Thank krazikams
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you thoroughly enjoyed our Hospitality, Facility & Services. It was indeed a pleasure to have you with us and we will sincerely look...

Reviewed 4 days ago NEW

Hotel is situated at nice place. Hotel rooms are so clean and beautiful nice swimming pool and gym. Hotel service is superb. Breakfast is very tasty and nice. Value for money is excellent. And others facilities are superb

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Helpful?
Thank Radha k
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you thoroughly enjoyed our Hospitality, Facility & Services. It was indeed a pleasure to have you with us and we will sincerely look...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: $223 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Chennai (Madras)
#2 Business Hotel in Chennai (Madras)
#2 Spa Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
20 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Towers Rooms are brilliant!!!”
rohank, 24 May 2017 | Read review
“Rooms with swimming pool view”
krazikams, 22 May 2017 | Read review
“I stayed in "The Towers", which has a separate and personal check-in process. Very nice option. Get the Spa package.”
B2054DJmichaelc, 21 May 2017 | Read review
“Lady travelers, be sure to stay at Eva Room!”
RCD109, 19 May 2017 | Read review
“Book through the SPG website for free internet. Ask for rooms in the tower block.”
SwingSingh, 18 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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