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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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2,437 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Grand Chola, Chennai
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Showing 2,355: English reviews
Reviewed 31 December 2016 via mobile

This is clearly the best hotel we'd stayed in India including Taj Mahal, Mumbai. A big city hotel; quite new, wonderful location, very good rooms, wonderful restaurant, lovely staff (esp. Ramesh). The pool is very delightful. Do not miss it..

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Helpful?
1Thank Hamdi A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful stay with us. Ramesh too is elated to read your feedback. It was a pleasure to have you with us...

Reviewed 31 December 2016 via mobile

Great rooms, wonderful hospitality and a grandeur of architecture and facilities. Unbelievable buffet breakfast in addition to all this. My favourite Sheraton hotel worldwide, will absolutely stay here if I am visiting Chennai again.

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Thank Ramji S
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful stay with us and glad that you enjoyed the breakfast spread at Madras Pavilion. It was a pleasure to have...

Reviewed 30 December 2016 via mobile

I usually am not a one to write review but I had come to warm you. Yesterday evening the reunion went good in GRAND CHOLA @ chennai. The food and drinks are awesome. The guys did there best. Especially the barman Mr: Susi service was good and he made the evening pleasant. I am happy!!!

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Helpful?
Thank AswinDanny1993
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that your reunion function was successful one and we could live upto your expectations. It was a pleasure to have you with us and we...

Bengaluru, India
Reviewed 30 December 2016

Stayed here for a night. It was a very pleasant stay with courteous and smiling staff everywhere. The room I stayed was excellent and use of technology by the hotel is admirable. All controls in the room including the door can be controlled by the iPad placed in the room. Found this very useful and interesting. The food was excellent(pricey...

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Helpful?
Thank Pradeepkumar008
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful stay with us and glad that you enjoyed our service. It was a pleasure to have you with us and...

del
Reviewed 29 December 2016

checked into the hotel again and the experience was even better on this occasion, of course the gym etc and the ambiance as always is good and meets expectations. i was offered to stay at a serviced apartment and must say it was very spacious and very well equipped. the bath space was wonderful.

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Thank chaturvedi
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that we could impress you once again with our hospitality. We are glad to learn that you enjoyed staying in our spacious Service Apartments. It...

Mumbai
Reviewed 29 December 2016 via mobile

A massive property in which one could get lost. Superb variety of high end expensive restaurants. Service is good but not like Oberoi, Taj or the Leela. But the rooms and bathrooms compensate for it. Breakfast superb. I stayed at the ITC One premium room and it was simple outstanding. Large like a junior suite. Tough choice between this and...

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Helpful?
Thank SidJain
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed the stay at our ITC One category room and the breakfast spread. It was a pleasure to have you with us and...

Chennai (Madras), India
Reviewed 29 December 2016

Totally loved it.... it was an awesome experience, from our check in to check out everything went on so smoothly, the rooms were amazing with a bathtub and also had the most amazing view. Breakfast spread was really amazing with great restaurant staff to take care of all your needs. Very excited for future stays here.

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Helpful?
Thank inspectoranilkumar
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our rooms, its facilities and the breakfast spread at Madras Pavilion. It was a pleasure to have you with us and we...

Reviewed 28 December 2016 via mobile

The stay, accessibility, room service, room provisions all was beyond compare. Would love to stay in a room like this. In addition the hotel was very accommodating to last minute request and we didn't have any trouble throughout our stay. Recommended for all.

Review collected in partnership with ASUS 6 Stub App Smartphone
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1Thank Naveen i
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that your overall experience with us has been up to your expectation. I would also like to thank you for recommending us on this platform....

Reviewed 28 December 2016

Love the stay experience!!! The spa is amazing!!!! The iPad was wonderful!! Best place to spend time alone or with husband!!!!!! The staff was always at my service:):) 10 stars for the experience!!!!! Great Work ITC!!!!

Review collected in partnership with ITC hotels
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Thank Firdous W
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you and your husband had a wonderful experience at our hotel and also enjoyed the services provided by our staffs. It was a pleasure...

Reviewed 27 December 2016

First class facilities provided and support was amazing. Really enjoyed a lot. The service is excellent. The housekeeping staff is also very eager to please and does a great job. Overall, this is a great location with all the things to make your stay relaxing and convenient. The happy hour with the Tower Rooms are a great bonus. The restaurants...

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Helpful?
Thank Elumalai K
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that your overall experience at our hotel was a wonderful one. It was a pleasure to have you with us and we will sincerely look...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: $206 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chennai (Madras)
#2 Spa Hotel in Chennai (Madras)
#2 Luxury Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
18 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is OK as the view is only of high rise building of the city.”
  • Inside view of the room
 of 5 bubbles ash0kah00ja, 23 Mar 2017 | Read review
“Pool facing rooms are quiter”
 of 5 bubbles FaisalShb, 15 Mar 2017 | Read review
“If you want to experience elite and classy hospitality then close your eyes and walk in to Grand Chola. You will love it.”
 of 5 bubbles chauhan_imdr, 15 Mar 2017 | Read review
“rooms facing the pool have good view.”
 of 5 bubbles dvr2020, 14 Mar 2017 | Read review
“I stayed at the Towers, which had very nice rooms.”
 of 5 bubbles tanicho, 12 Mar 2017 | Read review
5 of 5