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Crowne Plaza Chennai Adyar Park

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Crowne Plaza Chennai Adyar Park
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762 Reviews from our TripAdvisor Community

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Showing 725: English reviews
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Reviewed 2 days ago NEWvia mobile

This review has been pending for a week. I stayed there with my wife and son from 17th April till 22nd April. High points: 1) I had lost my phone in an Uber cab and the Driver was not attending my calls and Uber was of no help. I reached out to Kapil Vig who is the Executive Assistant Manger...

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Thank 469shyamg
Reviewed 2 days ago NEWvia mobile

i have visited crown plaza for the first time as it was ridiculous and they took too long to clear the table and we have waited for them to clear our table..it was the worst experience i'd ever had. 😠

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Thank Aleena R
Chennai (Madras), India
Reviewed 2 days ago NEW

From my childhood days, this hotel has been magical and lucky charm. But today totally disappointed. I had been there on a important meeting, as this place was lucky charm for many. I went into cafe near the lobby area, around 9.30am. Was waiting for my guest, as they were running late. Around 9.50am, one of the cafe manager, came...

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Thank archindhu
Adelaide, Australia
Reviewed 1 week ago via mobile

We arrived very tired after an 18 hour day at 2 am and it was heaven to walk into this hotel. Everything was taken care of for us and next day we explored the hotel . Delightful. Great breakfast selections and pool area fantastic. We had dinner in main dining room as part of our package and it was superb....

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Thank aussieTRAVELLER061
MrArindamkunar, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Guest, Thankyou for the wonderful review! We are pleased to hear that you enjoyed your stay with us and extremely happy with your kind words about the how the team delighted you. A positive guest experience is something our staff takes great pride in. We're looking forward to sharing another amazing experience with you soon!

india
Reviewed 1 week ago

Though I have visited the restaurant On The Rocks in Crowne Plaza Chennai several times, enjoyed the food, especially the steaks, I had a very bad experience today. I saw the menu of On The Rocks in a program called Restaurant Week India. I wanted to book, but unfortunately, there was a technical glitch in the third party online reservation....

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Thank WaitForSide
MrArindamkunar, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Guest, Thankyou for sharing your feedback. I was concerned to read your feedback and would like to extend my sincere apologies. The experiences you have described are certainly not representative of our usual high standards. Like you rightly said there was a technical glitch with the online booking site. We have had issues of double booking through RWI and...

Bengaluru, India
Reviewed 1 week ago

I stayed in crowne plaza adayar park for the first time. Honestly, I am delighted with the service provided. Right from check in to till checkout , experience is too good. I enjoyed the live instrumental music played in Dakshin. Let me take this opportunity to name few staff whom I remember very much i.e. Daffny at front office and...

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1Thank metta y
MrArindamkunar, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Guest, Thankyou for your amazing feedback. We are really glad that you enjoyed your stay at the Crowne Plaza Chennai Adyar Park. We will pass your compliments to Daffeny, Karthik and the rest of the team. We look forward to welcoming you back soon.

Plymouth, United Kingdom
Reviewed 1 week ago via mobile

Stayed here on the 19th and was made very welcome from the moment the car arrived. The staff catered to my every need which included a late check out! The Dakshin restaurant was great too, was well looked after. Would strongly recommend this for a business or leisure trip. Thank you to all

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Thank Gazzaiceman
MrArindamkunar, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Guest, Thankyou for your amazing feedback. We are really glad that you enjoyed your dinner at Dakshin and had a wonderful stay at Crowne Plaza Chennai Adyar Park. I will pass on your compliments to the team. We look forward to welcoming you back soon.

Reviewed 1 week ago

We reached the hotel by 1pm and we had booked the room in advance, but then to our horror the staff kept us waiting still 2.30pm saying they are just getting our room ready. This was really taking a toll on us and the hotel was full and there was no place to sit at the lobby and they kept...

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Thank Jimmy J
MrArindamkunar, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Guest, Thankyou for sharing your feedback. I was concerned to read your feedback and would like to extend my sincere apologies. The experiences you have described are certainly not representative of our usual high standards. We will investigate this and ensure this will be rectified. We look forward to welcoming you back to the hotel soon.

North Wales, Pennsylvania
Reviewed 1 week ago

The overall experience was excellent. The staff was courteous, friendly, professional and bent over backwards in trying to accommodate. Thanks to - Preeti Wankhede, Sunil, Daffney (front desk) Mohan, Sundaram, Kannan (concierge), Sathyakumar (Bar), Monopriya (Dakshin), Ramesh (pool side) & Michal (reservations) Kalidoss (coffee shop) all of these individuals should be commended for their service and literally provide 'guest relations'...

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Thank ksundar2017
Singapore, Singapore
Reviewed 2 weeks ago

As a IHG Rewards Club member for the last 5 years, I have been to many Crowne Plaza properties. This is why it is my opinion that this is the best Crowne Plaza hotel that I have ever stayed as a member. The staff deserves to be commended for their excellent service, and it is consistent from the front desk,...

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Thank SporeArduino
MrArindamkunar, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Guest, Thankyou for the wonderful review! We are pleased to hear that you enjoyed your stay with us and extremely happy with your kind words about the how the team delighted you. A positive guest experience is something our staff takes great pride in. We're looking forward to sharing another amazing experience with you soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting

Additional Information about Crowne Plaza Chennai Adyar Park

Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Price Range: $139 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#13 Spa Hotel in Chennai (Madras)
#16 Luxury Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chennai Adyar Park staff and other travellers.
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Questions? Get answers from Crowne Plaza Chennai Adyar Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to zym in the morning and ask for Steam bath with eucalyptus oil mix. That really makes you young even you have a lack of sleep.”
mettay2017, 20 Apr 2017 | Read review
“one of the new ones”
RaviRColombo, 19 Mar 2017 | Read review
“Front facing rooms give better view”
384lalita, 8 Mar 2017 | Read review
“Avoid rooms near the ballroom in the older part of the hotel, if night noise on the weekend is a concern for you.”
bumblebay2017, 6 Mar 2017 | Read review
“Don't forget to try the coffee shop; Opt for higher floors;”
RoaminEagle, 18 Feb 2017 | Read review
5 of 5