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Hotel Anand Palace

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Hotel Anand Palace
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76 Reviews from our TripAdvisor Community

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Showing 74: English reviews
New Delhi, India
Reviewed 24 November 2014

I stayed in this Hotel during my official trip to Darjeeling. 'Hotel Anand Palace' is located at prime location of main shopping area, Big Bazar, Inox cinema and Mall, you will like it's location if you are looking for shopping in Darjeeling. Hotel staff was attentive, friendly and supportive. Rooms were clean, spacious and well furnished. Restaurant is also good.

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Thank MukulAgrawal
Chandannagar, India
Reviewed 11 November 2014

I visited Darjeeling in December 2012 with my wife and my collegue and his wife and daughter. We stayed this hotel for almost week long. The rooms are excellent; room service is good. The location is just great. You have BigBazar and Inox just opposite to your hotel and it's only 5 minutes walk to the Mall.

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Thank Tuhin01
bangalore
Reviewed 10 October 2014

I recently visited this Darjeeling with my friends. We stayed at the hotel for four days. The food quality is superb. Above all the hospitality of the staff rendered a warmth in that chilling weather.

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1Thank tanushre
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Tanushre, It is a pleasure to read that you enjoyed the stay with us. A pleasure to learn that you were satisfied with the food we serve and also our services. Thank you for taking time and sharing your review with us. Please do let us know if we can be of assistance in the future. Best wishes, Guest...

New Delhi, India
Reviewed 27 May 2014

Bunch of a irresponsible staff ,if any body looking for inquiry in this hotel you will waist your time. Their are no any systematic function, this office staff are not think the importance of inquiry and call of guest ,In this hotel no body take responsibility of your booking they can change room tariff any time and they not stay...

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7Thank PoojaAswal
Mumbai (Bombay), India
Reviewed 5 May 2014

We had a tour of the north-east in Apr-2014 and had the misfortune of booking this hotel at the final leg of an otherwise wonderful trip to Gangtok, Lachung and Darjeeling. We stayed here for 2 nights and the experience couldn't be described in any better words than "Horrible". As soon as we entered the hotel, there was a foul...

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8Thank NegativeSpace
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Please accept my apologies for the look and feel of the rooms in comparison to the other areas of the hotel, which left you dissatisfied. We will be taking up the refurbishment of the rooms at an appropriate time . It really disappoints us to know that the attitude of our Front office associates around the hotel did...

Chennai (Madras), India
Reviewed 4 May 2014 via mobile

This hotel has a very bad service and staff , their rooms feel very small for a family of 3 or more and the view is horrible , there is constant water problem here and getting hot water is really time consuming overall it has horrible food with a blandd taste .

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5Thank Abhishek N
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, It really disappoints us to know that the attitude of our associates around the hotel did not match up to your expectations. we remain committed to providing all our guests with authentic hospitality and an experience . Thank you for your review and sharing your experience with us. We will positively look into your Feedback for improvements. Best...

The Hague, The Netherlands
Reviewed 29 April 2014

I stayed here in Dec 2013 for New Year. Based on reviews I selected this one but it was just a nightmare. First of all, had to wait for around half n hour as the person on the reception could not find the booking and he called the manager who was away at that time. Then the rooms were just...

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5Thank KP85
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your time to complete your review following your stay at the hotel . I, would like to inform you that you visited our property in the month of December as we were renovating our property & hardly much rooms were occupied. We have noted your constructive feedback & we assure you the same has been...

Bengaluru, India
Reviewed 26 March 2014

We stayed there for 2 nights. Ambiance is good. Good in cleanliness and hospitality. Food was good. Close to market and shopping mall. No parking facility. Located in a very narrow 1 way lane. Too much of a crowd around. Since you would not spend too much of a time in the hotel, these things should not matter much. Staff...

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2Thank Shruthi_2486
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your posting your review. It is a pleasure to learn that you enjoyed your stay with us. I once again thank you for your feedback and look forward to your next visit here Best Wishes,

Lucknow, India
Reviewed 1 March 2014

It was not season to visit Darjeeling but a pleasant stay made our visit enjoy the beauty of the city.situated in a congested place but easily approachable and very near to mall made it a worthy experience.

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2Thank guddu1954
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your posting your review. It is a pleasure to learn that you enjoyed your stay with us. I once again thank you for your feedback and look forward to your next visit here Best Wishes,

Bhubaneswar, India
Reviewed 14 February 2014

As it is Darjeeling is a very famous and crowded place and the hotel Ananda Palace is situated at a strategic place just opposite to Big Bazar .the hotel exterior was not up to the mark but it is fine inside . nice service, food okey but it was very cold outside so we had to remain inside the hotel...

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2Thank swarnaprabha k
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your posting your review. It is a pleasure to learn that you enjoyed your stay with us. I once again thank you for your feedback and look forward to your next visit here Best Wishes,

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Hotel Anand Palace

Address: 5 Hotel Anand Palace Dr S M Das Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Price Range: $37 - $5,501 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Anand Palace 3*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Anand Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on second floor are large and comfortable”
 of 5 bubbles shahnawaz08, 16 Jun 2016 | Read review
“Rooms to choose in 4th and 5th floor which are with frequent Hot water service.”
 of 5 bubbles riazhossain, 17 May 2016 | Read review
“rooms on the top floors are good”
 of 5 bubbles SARIPALLI, 13 Feb 2016 | Read review
“regular rooms are not huge.,normal sized rooms.perfect for three.and suite rooms good for 4 ppl.”
 of 5 bubbles kkeyur1994, 5 Feb 2015 | Read review
“Avoid this hotel altogether - try and stay slightly away from the main Darjeeling city center.”
 of 5 bubbles NegativeSpace, 5 May 2014 | Read review
5 of 5