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The Elgin, Darjeeling

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473 Reviews from our TripAdvisor Community

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There are newer reviews for The Elgin, Darjeeling
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Showing 452: English reviews
Gurgaon, India
Reviewed 29 March 2015

Overall a very beautiful hotel which takes you back in time. Mr.Majumdar, Manager is very prompt to attend to your needs and the right person to contact if you need anything. However, the hotel is overpriced when it comes to the food with very limited buffet. e.g you get only one veg soup or one non veg soup, cant have...

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Helpful?
5Thank CaptVikramSingh
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Captain! We thank you very much for your positive feedback, we have made a note of your feedback and we will work on these points so we may improve further . We look forward to serving you again in the not so distant future .

Kuwait
Reviewed 25 March 2015

I found this hotel matched satisfactorily with Tripadvisor ratings and reviews. Its located near to central mall area and got easy access to all local sightseeing points. Clean and beautiful Hotel. The best part of this hotel is its food, especially for indian vegitarians. You might never ask to go elsewhere in darjeeling once u have a meal here. This...

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Helpful?
4Thank Durgesh_Gujarati
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! We thank you for your positive feedback ! We look forward to serving you again . I have shared your feedback with the service and kitchen staff of the hotel.

New Delhi
Reviewed 18 March 2015

This hotel charges you way too much for what it worth. Restaurant staff is annoying.....keep asking you for things to please you....just for more tips......sad. Laundry expensive, wifi unreliable. The reception staff speaks nicely to you and thats the only good thing in this expensive hotel.

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2Thank ANSKAUSHIK
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! We are very sorry to not that you did not find value for the price of our hotel. We are priced at par with all the other hotels of a similar standard in Darjeeling , u can have a look at this independently online on Expedia and the other sites . Our prices for laundry and the food...

Hyderabad, India
Reviewed 15 March 2015

The hotel is placed very near to central mall area yet is very peaceful. Property- Beautiful place. The hotel is very clean . it is right next to the mall and walkable for shopping. Staff- Very courteous . meals- Like other Elgin properties the options are limited but very tasty.

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Helpful?
5Thank ACSquare
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you for choosing The Elgin Darjeeling , we hope to serve you again . We have noted your feedback for our management team .

London, United Kingdom
Reviewed 10 March 2015

Darjeeling was and is my only destination for a hill station if I am in Kolkata. And if I am visiting Darjeeling then Elgin is the place to be. Pros: 1)Got the old charm and beauty. 2)Splendid view and very centrally located. 3)Fantastic rooms, lobby and garden area. 4)Authentic and tasty food. Cons: 1) Understandably Expensive 2) Getting old and...

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7Thank Torab_Ali
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Mr Ali! We thank you for your feedback and choosing the Elgin Darjeeling as your preferred hotel of stay over the other choices that you had . As the Elgin Darjeeling was built in 1887 it is indeed the oldest hotel of Darjeeling , we have however completely refurbished the hotel with all modern amenities . We are also...

Reviewed 26 February 2015 via mobile

Elgin has worst service to offer to their guests!! They actually don't take hospitality seriously and make sure they don't make the guests welcome. The squeaky staircase were just painful while trying to sleep. It's a complete waste of money and won't visit again!!

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4Thank anmol c
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! We are very sorry that u were not happy with the service and with your stay . I have looked into the matter and spoken with staff members who were serving you and failed to deliver .

New Delhi, India
Reviewed 20 February 2015

I was so happy to book Elgin after seeing top rating in Tripadvisor, but only to be disappointed. More so as I arrived after wonderful stay at Mayfair Gangtok. Starting from the entry, no bell boys to pickup luggage or guiding to reception. Nothing much in the name of welcome drink, just a sip of some useless packed juice. Then...

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7Thank Ulysses_tags
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! We are sorry to hear that we did not meet your expectations, The Elgin Darjeeling is a Heritage 3 star boutique hotel and my staff and i do our best to exceed your expectations within those standards . WE DO NOT ADVERTISE AS A FIVE STAR , and we do not claim to charge you offer you a...

Reviewed 19 February 2015 via mobile

I visited this hotel in 2007. What a lovely lounge, I still remember great time spent here. It was very costly even that time so now a days must be far above. Location was good so as service. It was like stepping in to old time.

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6Thank Vir V
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! We thank you for your feedback even though it was sometime back. We look forward to serving you again .

Goa, India
Reviewed 17 February 2015

Absolutely loved my stay here. Right from our welcome which included a scarf and a glass of cherry brandy! To the wonderful rooms which had hot water bottles in the bed - sheer bliss :) It was also close to the view point in tiger Hills.

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6Thank Tara F
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tara! We thank you very much for your positive feedback. My team and I at The Elgin Darjeeling look forward to serving you again.

chennai
Reviewed 17 February 2015

A lovely road drive from Baghdogra brought us to a cozy comfortable hotel called Elgin which surprised us with its elegance and excellent service. The tea lounge is incomparable in Darjeeling and is composed of several rooms providing many a quiet corner with a private fireplace. Having visited other hotels in the vicinity, if there is one reason to stay...

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2Thank hemcho
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you very much for your positive feedback. My team and I at The Elgin Darjeeling look forward to serving you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi . ... more   less 

Additional Information about The Elgin, Darjeeling

Address: 18 HD Lama Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Price Range: $189 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elgin, Darjeeling 4*
Number of rooms: 23
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Also Known As:
Elgin Darjeeling Hotel Darjeeling
Elgin Hotel Darjeeling
Hotel Style:
#2 Luxury Hotel in Darjeeling
#2 Spa Hotel in Darjeeling
#6 Family Hotel in Darjeeling
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Questions & Answers

Here's what travellers have asked, with answers from The Elgin, Darjeeling staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware that there is no lift, so if you have mobility problems, this may not be the hotel for you”
 of 5 bubbles BrendaT471, 3 Nov 2016 | Read review
“When booking specify a room with a garden or mountain view as a steep hillside means you could get a room with no view at all.”
 of 5 bubbles gillwinnett, 24 Oct 2016 | Read review
“Room facing the mountains”
 of 5 bubbles cmcquintas, 9 Oct 2016 | Read review
“Ask for a view of the mountains”
 of 5 bubbles Sarnasota, 6 Oct 2016 | Read review
“Request a room away from the noise of the street, if you can”
 of 5 bubbles Maraberto1, 1 Oct 2016 | Read review
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