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Central Heritage Resort and Spa, Darjeeling

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Central Heritage Resort and Spa, Darjeeling
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330 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Reviewed 29 September 2016 via mobile

We will give the 5 star for the stay on this hotel I really enjoyed stay in this hotel also the room is very clean and nice specifically for wood floor I really like it we will suggest if any travelars need to visit darjling so must be stay in this hotel...

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Helpful?
Thank Mahtab A
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Sir, It was an absolute pleasure having you stay with us.We cannot thank you enough for taking time out to update your experience on Trip Advisor. Your time and praise is overwhelming and precious to us.

Durgapur, India
Reviewed 28 September 2016

Being a heritage hotel people have become arrogant. Welcome was quite good & impressive. The lady receptionist at the desk was well mannered & groomed. I booked it through OYO. Generally guests from OYOs are housed at the opposite annexe building with shabbier look and less amenities. We were lucky to get the room in the same building. But though...

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Helpful?
4Thank saikatmanjira
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Sir, Thank you for writing here. I got to the bottom of this matter. I am sorry about the inconvenience faced by you. I had got a few more complaints regarding Mr Kaushik's attitude. And just to let you know, he is no more with Central Group. Do visit us again Sir.

Reviewed 26 September 2016 via mobile

We visited this hotel with my family and friends on july. Everyone like this hotel very much. Rooms were good with wooden flooring and modern amenities. Location of the hotel was too good. They also arrange sightseeing for us. Stuffs were really helpful and quite. Food was good spacially the breakfast we like the most.all over nice stay.

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Helpful?
Thank Raj K
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Guest, Greetings…. Thank you for your positive feedback on Central Heritage.We are glad that you thoroughly enjoyed the service of our gentlemen and ladies. We are pleased that we were able to cater quality and tasty food to you.

Reviewed 26 September 2016 via mobile

It's a nice heritage hotel which is 100 years old property. Room was not in size with modern amenities and bathroom was also beat and clean. Good was delicious. Stauff were helpful. We would like to visit there again in the future.

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Helpful?
Thank D K P
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Guest, Greetings… Thank you for stopping and reviewing our Resort.We are glad that you shared your experiences with us and enjoyed the facilities offered to you. We are indeed delighted that we met your expectations.

Reviewed 26 September 2016

Awesome place to stay if you are going with your partner. The place will give you a feel to british india. like clock stoped at that time. you will find fire chimney in the room. if asked for they can be used in winter. best time to visit is december

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Helpful?
Thank navin g
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear guest, It was our pleasure to have you stay with us and we are happy to hear that you had a comfortable stay and enjoyed our hospitality. I have shared your appreciation with the team.

Kolkata (Calcutta), India
Reviewed 25 September 2016

We had an excellent 2 rooms, and while water is a big commodity in Darjeeling overall, it was a fair amount for all 5 of us. The staff was helpful and every morning the staff in charge of cleaning the room, will ask us what time they could come, and what we need? Breakfast was a treat, and so was...

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Helpful?
Thank Lily P
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Ma'am, It was our pleasure to have you stay with us and we are happy to hear that you had a comfortable stay and enjoyed our hospitality. I have shared your appreciation with the team.

Reviewed 17 September 2016

It' worst hotel located at mall road. This hotel is divided into 2 wings one wings they only have club rooms and other wing has Deluxe rooms. I stayed at Deluxe rooms wing which has 3 floors with No lift..... Rooms are too small , dirty bathrooms & toiletries. They don't have sufficient staff for both wings. It's not recommendable...

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Helpful?
Thank deepika c
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Ma'am, We do have 2 wings, which is clearly mentioned on our website. And we have a team comprising of enough staff for both the wings. What was the inconvenience faced by you? Please specify so that we can work on it.

Reviewed 15 September 2016

Positive Hotel is just behind the The Mall...hardly 100 steps from Hotel Glenary's Resturant is behind the hotel on Mall road - try the food and you will love it Breakfast is good Mr Suman was very helpful.Thank you Negative None of the Club Rooms have any view from window, opt for Deluxe rooms which is in opposite side of...

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Helpful?
Thank Ashish S
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Sir, We are glad you liked the location of the Resort.The deluxe rooms in the Annex block has good views. Mr Norbu has been corrected for his behavior. This won't happen again.

Faridabad, India
Reviewed 14 September 2016

2 of us stayed in this hotel . The staff at reception was not really helpful as wifi was not working properly and we had to come down and use it . There was no hot water when it was needed the most and they actually bought a geyser with them when I inquired on the same . I ended...

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Helpful?
Thank TusharKaushik
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Sir, Thank you for writing here. The hot water issue is being worked upon. It will be solved very soon.

Sikar, India
Reviewed 6 September 2016

Average hotel...Very old made..Average room service..the good thing is that the hotel located near the mall road at the walking distance. Rest all average.Nothing special in this hotel,if you expect more.

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Thank meet2amitsharma
Centralhotels123, Front Office Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Guest, Ours is a Heritage property. It is over 110 years old and we take great pride in it. People who enjoy old world charm, love our Resort. Thank you for writing here.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Central Heritage (formerly Fortune Resort Central) is a luxury holiday resort in Darjeeling, offering an experience of British heritage which has been a part of Darjeeling for more than a hundred years. The luxurious hotel is located near ‘the Mall’ and ‘Chowrasta’, the most famous spots and centre of all leisure activities of this beautiful hill station. The heritage block of this classic hotel was built in 1905 and offers elegantly appointed rooms with all the modern amenities. Experience the lavish 'British Raj' lifestyle as you take time off to relax and unwind yourself amidst breathtaking views. ... more   less 

Additional Information about Central Heritage Resort and Spa, Darjeeling

Address: Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
Region: India > West Bengal > Darjeeling
Price Range: $57 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Central Heritage Resort and Spa, Darjeeling 3.5*
Number of rooms: 46
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Also Known As:
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling
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Questions & Answers

Here's what travellers have asked, with answers from Central Heritage Resort and Spa, Darjeeling staff and other travellers.
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Questions? Get answers from Central Heritage Resort and Spa, Darjeeling staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for rooms on higher floors”
 of 5 bubbles BaBa2003, 26 Nov 2016 | Read review
“Stayed in the Heritage Club Room; the above describes my experience of that.”
 of 5 bubbles sachins71, 22 Nov 2016 | Read review
“Please try to get the club deluxe rooms as they provide exquisite views with fireplace as well.”
 of 5 bubbles bhatnagar_g, 9 Oct 2016 | Read review
“don't chose for it has a poor manager specially the oyo people don't go for it now”
 of 5 bubbles saikatmanjira, 28 Sep 2016 | Read review
“top floors on the opposite building, best view possible, and quiet.”
 of 5 bubbles 784lilyp, 25 Sep 2016 | Read review
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