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Hotel has good service,good foode,good location,good rooms but it all becomes worthless when compared with careless attitude of front office which is utterly careless regarding the details given in booking details.I had asked for a double room but they alloted me a room ment for...More
Stayed in this hotel on a business trip for a night in Kolkata. Decor and room is stylish, check in was smooth. Dinner buffet spread was lavish, but the hotel lacks the extra zing of hospitality. When I checked in, it was at 3pm. The...More
We had booked through makemytrip, and were supposed to reach in the morning. We had beforehand written & requested the hotel for an early check-in from their usual time of 2PM. A reply came saying that it was not possible for reservations made by booking...More
Response from HOTELINDISMART, General Manager at IndiSmart HotelResponded 17 December 2015
First of all my apologies for the situation faced by you and family. Sir,where we do take request for early arrival/check in but that day the situation was little different. We were totally SOLD OUT the previous day and the check out's normally...More
Attended a morning party here. The starters were cold and were just reheated when pointed out. Service was not friendly. To get simple black tea the delay was inordinate. Possibly the staff are hotel management students and clearly they lacked interest to serve as attendants....More
Situated in the heart of Salt Lake city in Kolkata, it is a very comfortable hotel to stay in. Rooms are compact sized but complete with all amenities and fully replenished daily. Housekeeping service was great with speedy service to your door whenever a request...More