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Swissotel Kolkata

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Swissotel Kolkata
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1,293 Reviews from our TripAdvisor Community

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Showing 1,229: English reviews
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Washington DC, District of Columbia
Reviewed yesterday NEWvia mobile

A gem of a hotel in close proximity to the airport. Stayed here for 13 nights and absolutely loved it. What makes this hotel so amazing is the team - Chef Vikram; Puja, Viraj, Baby, Chirag, Dibakar at the Front office area; Ashish and Rini at the Cafe; Saurabh in Housekeeping and I can go on and on. The team...

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Helpful?
Thank anjan71
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Greetings from Swissotel Kolkata! It was really a pleasure meeting you after such a long time. Thank you for your kind words and valued feedback about your recent experience at our hotel. It gives me great satisfaction to know that our team members have gone the extra mile to extend the signature Swissotel brand of service to you...

Dubai, United Arab Emirates
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

1) We arrived after midnight, but the check in was smooth. We were already upgraded by the hotel 2) breakfast is a nice spread on the 6th floor 3) rooms are spacious but the views are not great as the hotel is sandwiched between two malls 4) one of the malls has direct connection to the hotel. Anyone who loves...

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Helpful?
Thank BMahapatra
About Hotel's Favourite Review
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. It is a pleasure to have you as our guest. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. We apologies for the culinary...

Reviewed 3 days ago NEWvia mobile

Awesome food, good behaviour of staff they are very helpful always ready to serve and help well behaved clean place lots of variety of food are available natural flavour dishes are available hotel room are big clean with lots of entertainment facilities quick response by hotel staff also safe and secure safety equipment are also available.

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Helpful?
Thank Ranjansonu
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm greetings from Swissotel Kolkata! Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching and rejuvenating experience. Thank you for acknowledging...

Reviewed 4 days ago NEW

Smart location and smarter interiors. A business hotel close to the new Business District of Kolkata and near to Airpot. It is really great for travellers coming in late and going out early from Kolkata.

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Helpful?
Thank Raakesh J
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel with much intensity. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching and rejuvenating experience. Our hotel is a 'Business Resort’...

New Delhi, India
Reviewed 5 days ago NEWvia mobile

Though we didnt stay at the hotel, we went for a late mid night meal at the coffee shop. The food was good but the attack by an army of mosquitos was shocking,especially at a 5 star facility. The staff were apologetic and tried remedies but it was a terrible experience. They informed us that there was some sort of...

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Helpful?
Thank Arunabha B
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm Greetings from Swissotel Kolkata! Thank you for choosing to stay at Swissotel Kolkata and thank you for taking the time to share your feedback. We appreciate your candid review and also sharing your kind words about your experience at our Hotel. We deeply regret the inconvenience caused to you due mosquitoes present in the coffee shop. We...

Easton, Pennsylvania
Reviewed 2 weeks ago

This was our 'home' for 11 nights in December. We stayed in a suite (rm. 421) which has one and a half bathrooms, a large living room/dining area, large King sized bed and private terrace with spa/jacuzzi pool. We were treated like family by all of the staff. Housekeeping, laundry and room service were top-notch. The restaurants on site are...

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Helpful?
Thank KNiyogi
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an amazing experience at Swissotel Kolkata. You were pleased with the personalized and courteous services offered by our team members. We thank you for your lovely comments....

Bransgore, United Kingdom
Reviewed 2 weeks ago via mobile

Smart and business like situated about 4 km away from Dumdum airport and about 4 km away from Eco park. Clean tidy excellent staff, choice of restaurants and adjacent to shopping mall containing ATMs. Not particularly characterful, but the staff are excellent and very helpful. Rooms facing the mall get mornings sun.

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Helpful?
Thank JohnnyAsbestos
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your amazing experience at our Hotel. It is a pleasure to know that you appreciated the hospitality extended to you. It feels great to hear that your stay at Swissôtel Kolkata was extremely comfortable and...

New York City, New York
Reviewed 2 weeks ago

I stayed for just one night before heading to Bhutan but the hotel was wonderful and the staff was very helpful. I had a 10 hour layover in Kolkata a week later and even though I wasn't staying at their hotel again, they allowed me to book a car and driver to pick me up at the airport,do a city...

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Helpful?
Thank SujTej
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. It is a pleasure to have you as our guest. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. Thank you once again for...

Reviewed 3 weeks ago via mobile

Coming to Kolkata, we had difficulty finding a hotel that had consistent good ratings. In the end, we booked the Swissotel, which we don't regret. It is located in Newtown, which is not the best location to be for sightseeing, but using Uber for transportation to the old city won't set you back much more than $10 for a round...

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Helpful?
Thank Mariella d
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. It is a pleasure to have you as our guest. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. Thank you once again for...

Mumbai (Bombay), India
Reviewed 3 weeks ago via mobile

Stayed at Swissotel during a short business visit. This is a second visit and the hotel now misses the energy. Proximity to the airport is probably the only advantage. Restaurant food and service is very average. Staff is probably not trained properly. Did not live up to the Swissotel expectations.

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Helpful?
Thank harishlade
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Warm Greetings from Swissotel Kolkata!!! Thank you for taking the time to review us on Trip Advisor. We are a bit disappointed for not being able to meet all your expectation this time. We deeply empathize with you and regret the opportunities missed to be able to serve you better. We truly appreciate your views and have taken...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: $127 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), West Bengal
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor gives a great View”
 of 5 bubbles , 19 Feb 2017 | Read review
“In summers definately go for room with Jacuzzi , for winters not advisable as it is of no use as evident from my above review”
 of 5 bubbles LooniaKirti, 2 Jan 2017 | Read review
“rooms near the lift are more preferable first 5 or last 5 in each floor”
 of 5 bubbles DIBYAJYOTI79, 21 Dec 2016 | Read review
“Try getting odd number rooms that are numbered over 15 and a floor 6 or above for a beautiful view”
 of 5 bubbles Worldtours1, 19 Dec 2016 | Read review
“Floors 9 and above are best.”
 of 5 bubbles SuzieSundariV108, 28 Nov 2016 | Read review
5 of 5