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Swissotel Kolkata

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1,274 Reviews from our TripAdvisor Community

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Showing 1,211: English reviews
New Delhi, India
Reviewed 16 July 2016

It is a good hotel with a location advantage. It's very near to Airport and adjacent to city centre 2 and near to new town . I stayed in a room with a very nice jacuzzi out side my room . room service food was good .

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Helpful?
Thank ManishP78
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. These words go a long way in motivating the team to achieve higher standards of service excellence. You were pleased with the personalized and courteous services offered by our team...

Ptuj, Slovenia
Reviewed 16 July 2016

GOOD * Very good location close to airport and the business zone I was visting. * Pleasing design theme built on browns & ochres with big regal designs on the wide spacious corridors. Set off with Hindu related decorations...busts, collages, wall panels etc. Learnt a lot about ancient kings killing ten armed demons and saving the world whilst doing so....

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Helpful?
Thank DotarSojat
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm Greetings from Swissotel Kolkata! Thank you for choosing to stay at Swissotel Kolkata and thank you for taking the time to share your constructive and detailed feedback on Trip Advisor. We appreciate your candid review and also sharing your kind words about your experience at our Hotel. We shall look into the areas of concern mentioned in...

Mumbai
Reviewed 15 July 2016

I had a very comfortable and enjoyable stay at Swissotel Kolkata. It was truely a homecoming - a home away from home. The rooms and amenities are excellent. The warm and friendly staff bears the tru spirit of Bengal. Happy to visit again.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank amitb479
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an amazing experience at Swissotel Kolkata. We treasure your comments and shall live up to it. We are extremely delighted to have you as an “ambassador”. We look forward to a long lasting rewarding relationship with...

Bengaluru, India
Reviewed 14 July 2016

The ambience, the team and the service was excellent. My first visit to Kolkota was made memorable by Swissotel too. The room, room service, the hotel within the mall made spending time very easy and it was absolutely clean.

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Helpful?
Thank jaggi602
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. It is a pleasure to know that you appreciated the hospitality extended to you. You enjoyed the courteous and prompt service with a clean sparkling atmosphere and tastefully decorated rooms....

St. Helens
Reviewed 13 July 2016

Great hotel to stay at in Kolkata - close to the airport. Exceptional staff and the hotel has everything you need for a business trip , and is really fortunate to have the Mall next door. Service in the restaurant was great - with many of the staff greeting me by name and anticipating my requirements.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank M9094TLpaull
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. It is a pleasure to know that you appreciated the hospitality extended to you. It feels great to hear that your stay at Swissôtel Kolkata was extremely comfortable for you....

Navi Mumbai, India
Reviewed 13 July 2016

This hotel is just awesome, rooms are spacious service is prompt entire room ambience is great and the restaurants and room service foods are good too it's just that it's bit costly else it's a must go hotel

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank abhinandab2016
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. It is a pleasure to know that you appreciated the hospitality extended to you. Food was gratifying to your flavor. You enjoyed the courteous and prompt service with a clean...

Hyderabad
Reviewed 13 July 2016

Totally unwelcoming. Front desk staff was rude and noncoperatative. I had my food in the restaurants. That was good. But the only soup I had in the room was insipid. AC in the room was incontrollable. I had to take the help of house keeping every night. Anything I wanted to enquire of the staff did not get a helpful...

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank joabl141
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm Greetings from Swissotel Kolkata. It is our pleasure and our privilege to have you stay at Swissotel Kolkata recently, and we thank you for taking the time to share your feedback. However, we deeply regret falling short of your expectations. this has been one of the few incident and we recognize that there is always room for...

Mumbai
Reviewed 11 July 2016

The staff was extremely courteous, helpful and knowledgeable and took personal interest in our well being, offering suggestions, recommendation on do's and don'ts. The guest room was neat and clean and well appointed.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank aspitemuljeem
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel It gives us great satisfaction and also is a great pleasure to learn that you had an enriching and rejuvenating experience at the Swissotel Kolkata and rated us 'five' in...

Kolkata
Reviewed 10 July 2016

Two years ago,I had been to this hotel and tried out the buffet. Previously on that visit I had written that the food is really bad. This time I went with family and friends (11 in all) to try out once more. I am glad I went because the food and the variet was very very good. All of us...

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Helpful?
Thank kumarnair483
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an enjoyable culinary experience at Swissotel Kolkata, and I thank you for your kind words of appreciation. We treasure your comments and shall live up to it. We are extremely delighted to have you as an...

Reviewed 10 July 2016

Though it was a short stayed at Swissotel Kolkata on 29th June 2016, the stay was very comfortable. The hotel staff were very courteous & friendly. The location of the hotel is very near to the airport . It took only 15 mins drive from the hotel to the Kolkata international airport. The room was spacious, neat & clean, very...

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Helpful?
Thank AmritKumar B
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking time off to review us on Trip Advisor. It is a pleasure to know that my team took good care of you. We thank you for your warm feedback. It feels great to hear that your short stay at Swissotel Kolkata was extremely comfortable & that the team made it special for you. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: $136 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), West Bengal
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In summers definately go for room with Jacuzzi , for winters not advisable as it is of no use as evident from my above review”
 of 5 bubbles LooniaKirti, 2 Jan 2017 | Read review
“rooms near the lift are more preferable first 5 or last 5 in each floor”
 of 5 bubbles DIBYAJYOTI79, 21 Dec 2016 | Read review
“Try getting odd number rooms that are numbered over 15 and a floor 6 or above for a beautiful view”
 of 5 bubbles Worldtours1, 19 Dec 2016 | Read review
“Floors 9 and above are best.”
 of 5 bubbles SuzieSundariV108, 28 Nov 2016 | Read review
“Opt for top floor”
 of 5 bubbles captain063mumbai, 20 Nov 2016 | Read review
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