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Novotel Kolkata Hotel and Residences

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CF 11 Action Area 1C New Town Rajarhat, Kolkata (Calcutta) 700156 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$40
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Free cancellation until 21-08-12
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Traveller (820)
Room & Suite (157)
Dining (96)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-08-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Kolkata Hotel and Residences
Updated 20-08-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 810 hotels in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
Located on the main road connecting Netaji Subhash Chandra Bose International airport and the growing IT and commercial hub of Kolkata. Novotel Kolkata Hotel and Residences has 340 rooms with 12 suits and 48 service apartments. It also has an all day dining restaurant ‘The Square’, Sante the 24x7 bar, Blue Tokai Coffee Roasters, swimming pool, health club, spa. It also has an Executive lounge, WIFI and extensive MICE facilities which includes over 30,000 Sqft Banquet space, 12 meeting rooms, 5 ballrooms, out of which 3 grand ballrooms and the largest open air garden terrace with banqueting facilities for up to 1000 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Video game console
Kids stay free
Valet parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Wine / champagne
Poolside bar
Babysitting
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shared lounge / TV area
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Hindi
2188Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
Kunal M wrote a review Yesterday
Kolkata (Calcutta), India69 contributions12 helpful votes
This time the service was nice and welcoming unlike the last visit in March 2021. Maybe they did so as I checked in as a Platinum Member. Rooms are well done. Suite upgrade was a wonderful surprise as suite rooms are very spacious and have excellent view. Connecting rooms are encouraging for a family. Rooms are well done and have enough lightning unlike most hotels in India. Bathroom is well done and all the amenities are placed well and enough. The Bonvoy app is the best thing that has happened to hotels in this era. It is so much convenient. Front desk and housekeeping staff are efficient and full of enthusiasm. They took care of all our requests within the time frame never keeping us waiting. Special mention for Ms. Indrani Gupta. Thank you! While dinning at Seasonal Taste ask for Mr. Pintu or Mr. Sabhi to serve you. Sou Chef Mr. Sushanto had been a delight and cooked wonderful meal for us. Pizza not being in the menu and also no oven present in the kitchen he got one from Nori and made us something very similar to pizza. In fact I would call it pizza. All staff at executive lounge were courteous and nice. Food spread at the lounge had variety as well as tasted well. Hotel can improve on better breakfast spread while pancakes were there, they were not fresh. Pav bhaji was not warm and pav was not exactly a pav. It was not cooked well. Masala tea is definitely better than most hotels. South Indian live counter gets a thumbs up from me. Hotel may also add a recreation room with fussball table, snooker, table tennis and some more activities for kids apart from the gym and swimming pool you have. Lobby Library and reading area are welcoming
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Date of stay: July 2021Trip type: Travelled with family
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Panchali Ganguly wrote a review Jul. 19
1 contribution
Thank You Novotel for such a lovely weekend experience .... We were a group of 4 & had taken one Studio & another Superior room ... quite satisfied with the overall experience - specially rates being reasonable despite it being the weekend & the wedding season setting in . Special mention of Mr Akshay Gandhi who made booking process so seamless while accommodating changes in room type twice ... Looking forward to be staying at the property again soon :) PS - Implementation of Covid protocol at the lobby could have been better as few people ( guests / visitors ) were walking around without wearing mask . Hence rated 4 ... Else it truly was a 5 Star experience ⭐⭐⭐⭐⭐
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Date of stay: July 2021Trip type: Travelled with friends
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Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 3 days ago
Dear Guest, thank you for taking the time to review us on Trip Advisor and share your experience. I am delighted to know that we were able to live up to your expectations and deliver a memorable experience. We value your patronage and look forward to welcome you back. Warm regards, Sandeep Johri General Manager
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Deepak wrote a review Jul. 18
5 contributions
I really liked the hotel. The view from the room is nice. The staffs are polite and efficient. I really liked the services of Sumanta from housekeeping. He and his team made sure to clean my room properly. The room is spacious and the location of hotel is close to Axis mall. It's great stay.
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Date of stay: July 2021
Location
Cleanliness
Service
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Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 4 days ago
Dear Guest, thank you for taking out your precious time to review us and share your experience. I am delighted to know that we were able to live up to your expectations and deliver a memorable experience. We value your patronage and look forward to welcome you back. Warm regards, Sandeep Johri General Manager
Read more
Andrea Gomes wrote a review Jul. 18
1 contribution
Had a really great stay at Novotel Kolkata.Checked in on 14th Of this month and trust me the hospitality given by Philomina from front desk who took our Check in.She assisted us really well and was Polite. She made sure we had a comfortable stay. The hotel was very well maintained and Covid protocols were very well maintained. Would definitely recommend everyone to go to Novotel
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Date of stay: July 2021Trip type: Travelled with friends
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Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 4 days ago
Dear Guest, thank you for taking the time to review us on Trip Advisor and share your experience. I am delighted to know that we were able to live up to your expectations and deliver a memorable experience. We will convey your message to the respective department. We value your patronage and look forward to welcome you back. Warm regards, Sandeep Johri General Manager
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Piyush C wrote a review Jul. 17
India2 contributions
The stay started with being a little unpleasant but then kudos to the great staff of Novotel Rana Chetia and Chandrani Dutta. They made my stay worth it, being a really hygiene concerned human- In the beginning there were a few things that bothered me but as soon as it came to the hotel’s notice, they took quick and impressive steps which were deserved applauds. To start with, the views of the property is breathtaking and the location is very accessible to all parts of the city. Talking about hygiene, l the hotel ensured at all times and incase if there is any deficiency in that then the hotel makes sure to take all the feedbacks constructively and provide the best to the guests. Coming to the food part, the breakfast served at the hotel is quite good with a lot of varied dishes. The service in the restaurant is also up to the mark as each guest is attended properly with their requirements in terms of food. In addition, the true sense of customer service I understood in the hospitality industry after staying at this lavish and beautiful property. I’d recommend people to stay here and have a wonderful time with their family as the staff would attend even the slightest thing and make people feel comfortable in the property. A stay that would always be special for me due to the hospitality and comfort provided by the hotel staff. Kudos! Pro tip: Try to opt for the apartment if you are with family as it’s more of a private space and is more comfortable.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Try to book residences
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Response from SJ NKHR, General Manager at Novotel Kolkata Hotel and Residences
Responded 6 days ago
Dear Guest, thank you for taking out your precious time to review us on Trip Advisor and share your experience. I am delighted to know that our team were able to live up to your expectations and deliver a memorable experience. We value your patronage and look forward to welcome you back. Warm regards, Sandeep Johri General Manager
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PRICE RANGE
US$60 - US$167 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
340
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Frequently Asked Questions about Novotel Kolkata Hotel and Residences
Which popular attractions are close to Novotel Kolkata Hotel and Residences?
Nearby attractions include Jorebangla Temple (0.05 km), Gate of Old Fort (0.05 km), and Axis Mall (0.08 km).
What are some of the property amenities at Novotel Kolkata Hotel and Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Kolkata Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Kolkata Hotel and Residences?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Kolkata Hotel and Residences?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Novotel Kolkata Hotel and Residences?
Conveniently located restaurants include Vertex - The Liquid Restaurant, The Square, and Kava.
Are there opportunities to exercise at Novotel Kolkata Hotel and Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Kolkata Hotel and Residences have an airport shuttle?
Yes, Novotel Kolkata Hotel and Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Kolkata Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Kolkata Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Kolkata Hotel and Residences?
The staff speaks multiple languages, including English and Hindi.