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I booked a reservation for this property through a mutual friend (as I always have). I have stayed at this property for a few years when I come home. I was coming to stay this visit because my Grandmother passed and we were only staying...More
Response from IHGService, Guest Relations Manager at Holiday Inn DothanResponded 14 November 2017
Thank you for taking the time to write a review about your experience. We regret to hear the issues you had at check-in and the level of service you received from our staff. Reviews like yours are very valuable as they enable us...More
Well the restaurant service was on point. Sat at the bar and enjoyed excellent service. Disappointing the restaurant manager shut down the entire restaurant at 9:00 p.m. That's right 9:00 p.m. Normally the restaurant would close at 10.
Crystal is an awesome bartender!!!!
Response from Kim B, General Manager at Holiday Inn DothanResponded 31 August 2017
Thank you for taking the time to give us feedback on our Restaurant. We do apologize for it closing too early. We are happy that Crystal was able to make your experience Great!
Where do I start? Monday discovered bites on my back. Tuesday bites on my arm. I work outside in hevy mosquitoe and ant areas and thought that might be the cause. Wednesday got bit again and found bed bug in the bed. Went to front...More
1 Thank LED1977ZEPP
Response from Kim B, General Manager at Holiday Inn DothanResponded 8 August 2017
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn DOTHAN.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant...More
The hotel was a typical holiday inn. Room was clean. The restaurant was pretty much empty. The food was just ok. But the service was really good. Portia was attentive and made sure we had everything we needed. Even the chef/cook came out to see...More
After driving all day from Bradenton, FL and being unable to find any hotels with rooms in FL, we finally arrived in Dothan with a room available at 2:30 in the morning. Front desk clerk was super friendly and helpful!
The room was very nice...More