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I called this location in Enterprise, Al. Quoted 89.95 and first floor. Credit card given. Arrived and quoted 99.95 and only second floor. I thought the last quote was including taxes. Upon checkout found $106 bill, but in a hurry to court. Nice room, unscrupulous...More
Response from IHGCare, Guest Relations Manager at Candlewood Suites EnterpriseResponded 18 September 2015
First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service. We’d like to obtain some additional detail regarding your experience...More
These are THE thinnest walls of any hotel I have ever stayed, you can normal conversations going in constantly.
I was given a smoking room and it was full, I booked a non-smoking room.
Parking was full.
Front desk was just too chatty for me,...More
1 Thank 458Henry
Response from IHGCare, Guest Relations Manager at Candlewood Suites EnterpriseResponded 9 September 2015
Thank you for posting a review from your recent stay with us. We regret to see that you were not satisfied with your recent stay with us due to the sub-par experience you had with our walls, the smoking room, parking, and the...More
These people are among the best run staffers I have ever seen. They remember what you like and what your habits are. They even do extra things without their hand out! The place is spotless, efficient and friendly; and almost always full. The clerk remembered...More
Response from Kim W, General Manager at Candlewood Suites EnterpriseResponded 22 September 2015
I would like to personally thank you for your stay at Candlewood Suites. Your review was wonderful and I will most certainly share this with my staff.
We all strive together as a team to provide outstanding customer service to all of our guest and...More
Staff was very personable and friendly. We had a very good home cooked meal once a week. Was impressed with both the pool and outdoor television. I'm planning on booking again for my next trip. Also for those visiting Fort Rucker, the drive to the...More
Thank Dave H
Response from Misty F, General Manager at Candlewood Suites EnterpriseResponded 27 July 2015
Thank you so much for taking the time to rate us here at Candlewood Suites, Enterprise, AL. We want all of our guests to have an amazing experience when they stay with us and I'm glad that for you we accomplished our mission.
Checked in was horrible...I was given a smoking room I reserved a nonsmoking suite...The front desk clerk did not tell me about their issue with my reservation until I queried them about it. I cancelled reservation at that time and I cancelled a future reservation...More
Thank Willie E
Response from Misty F, General Manager at Candlewood Suites EnterpriseResponded 5 July 2015
Thank you for taking the time to let us know about your stay with us here at Candlewood Suites, Enterprise, AL. We strive for all of our guests to have the best experience they can while they’re here with us and I apologize that this...More
US$97 - US$115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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