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Comfort Suites

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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
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New York City, New York
Reviewed 2 weeks ago

Located on the east side of Florence in a busy shopping / retail / restaurant area. Just about any type of food you want within a 5-10 minute walk. Florence Mall about 3 minutes drive away if shopping is your thing. Front desk clerk cheerful, chatty, and efficient on check-in. The hotel is spotlessly clean and very well maintained. Not...

Thank William J
Silka M, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to write such a great review for our hotel! I know savvy travelers appreciate your review. I am thrilled to hear you enjoyed your stay and found the rooms exceptionally clean and comfortable! Thank you for letting us know about the tight shower knob. Our Engineer checked the knob and discovered it was broken...

Huntsville, Alabama
Reviewed 13 March 2017 via mobile

I was in Florence for two nights and chose to stay at the Comfort Suites. A little sidebar to my story is I was traveling with my daughter who was staying with a friend for a birthday party we were attending. I broke my ankle and crushed my heel just two weeks before my arrival. Upon arrival, Tammy made sure...

Thank bmkennedy
About Hotel's Favourite Review
Silka M, Director of Sales at Comfort Suites, responded to this review

Thank you for the wonderful review! I am terribly sorry to hear about your ankle and heel, which definitely doesn't make traveling any fun! I am glad Tammy was able to accommodate you with a bath chair and mat. Even though you were hurt, I am happy to hear your stay was a little more enjoyable. We do hope you...

Reviewed 3 March 2017

We were thoroughly pleased with our stay. The staff was very friendly and helpful. The rooms were neat and clean and the beds were comfortable. The indoor pool was well kept and modern. Our breakfast was very good, with a wide variety of food, ranging from grab and go items, to a full, hot breakfast. I would highly recommend staying...

1Thank Lydia R
Silka M, Director of Sales at Comfort Suites, responded to this review

Lydia, Thank you so much for the great review! I am thrilled to hear you enjoyed your stay and that our staff was friendly and helpful and you had a chance to start your day off with a great breakfast. We pride ourselves in being the "cleanest" hotel in the area and I am glad you agree! Thank you again,...

Mobile, United States
Reviewed 30 January 2017

A little off the beaten path to locate but a very nice hotel. Rooms were clean, spacious, and very comfortable. Breakfast was good. Didn't use the pool, but they have a nice one. Staff was great except for check in (we got there around 7 PM and the woman who was at the front desk was a bit snippy and...

Thank Eileen S
StevePatel, Director of Sales at Comfort Suites, responded to this review

Thank you for the positive feedback! I am thrilled to here you enjoyed your stay in our clean, spacious and comfortable rooms! We appreciate your response and look forward to seeing you again soon!

Caledonia, Mississippi
Reviewed 2 January 2017 via mobile

Checked in around 5:30 on New Year's Day. Really quiet. Lobby very neat and clean. Rooms are very comfortable and clean. No noise. Beds were comfortable. Wifi was fine for me, my husband and 2 kids. Breakfast was good. Coffee was good. This is just the facts.

Thank jenniferbox
Reviewed 5 November 2016 via mobile

Laundry facilities, nicer breakfast than the normal freeby. Good location and wifi not strangled. Room very clean and not musky like some. Little bit more money than a 8 but so worth it. Caesar's pizza brought in - cheapish night on our tour.

Thank JustDrivingJo
Birmingham, Alabama
Reviewed 27 August 2016

Stayed for one night. Indoor pool nice. Asked for top floor room away from elevator. Wishes granted. Restaurants within walking distance. Only negative was breakfast foods, but it was free and convenient.

Thank seenitb4365
Orlando, Florida
Reviewed 21 August 2016 via mobile

I have stayed in a few facilities in the Tri-Cities area and this was my first stay at the Comfort Suites in Florence. Wow. Outstanding service and a beautiful, clean, modern hotel. Quiet, safe environment. Service was impeccable. I'm not sure if it is a new building or a recent renovation, but the facility is gorgeous. We will be back.

Thank Cankton S
Reviewed 26 July 2016 via mobile

Check in was friendly and fast. Room was clean and comfortable. Layout could be better - don't plan to watch television anywhere other than in bed because it won't be possible from the sofa. I had no problems with noise even though the hotel was completely full. Hotel of this size could use more than one elevator. Guest Laundry -...

Thank greenjellybean
Reviewed 12 July 2016 via mobile

Wife and I came here for a quick night away and found this place to be very clean and the decor is fabulous. Beds are comfortable and amenities are great for the price. The internet is lacking though that's why it doesn't get 5 🌟 but would look to start here again when in the area.

Thank Dwayne L

31 photos of this hotel

Traveller photos: See what travellers like you saw

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Management photos: Courtesy of the property manager

All Management Photos (26)
Business Centre/Function Rooms (2)
Pool/Beach Area (1)
Dining (3)
Room/Suite (10)
Hotel & Grounds (6)
Other (4)


  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff

Additional Information about Comfort Suites

Address: 140 Matthew Paul Court, Florence, AL 35630
Region: United States > Alabama > Florence
Price Range: $132 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Florence
#5 Family Hotel in Florence
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on bottom floor was closer to the pool and the front desk”
850tanyaw, 9 Jun 2016 | Read review
“The queen and king suites have plenty of room to move around in.”
918DonnaB, 13 Mar 2016 | Read review
“The hotel sits away from the road, so it is 'traffic quiet'. The corner rooms seemed to be a bit larger.”
kennethb683, 17 Feb 2016 | Read review
“Get a suite..Plenty of room and sitting area.”
covegirl2, 2 Apr 2015 | Read review
“Don't accept a ground floor room.”
AnyName-100, 19 Jan 2015 | Read review
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