We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Indoor pool
Pets Allowed ( Dog / Pet Friendly )
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Classic
HOTEL CLASS
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
44Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews (108)
Filter reviews
108 results
Traveller rating
71
27
6
2
2
Traveller type
Time of year
LanguageEnglish
71
27
6
2
2
Show reviews that mention
All reviews indoor pool choice hotels waffles front desk biscuits refreshing swim hot breakfast great hotel perfect stay room was large beds were comfortable close to the hotel large variety loved this hotel stay there again florence area hot tub
FilterEnglish
Updating list...
1 - 5 of 108 reviews
Reviewed October 18, 2018

I have stayed at almost every property in Florence and this by far is the best! It is spotless! The sheets are always crisp and clean. The moment you walk in you can tell it is really well taken care of. The front desk is...More

Date of stay: October 2018
Thank PanAm21456
Reviewed August 27, 2018 via mobile

Friendly staff, very helpful and attentive. Nice, clean room. We had a large disability assistive bathroom with a roll in shower and a pull down seat. The bed and pillows were very comfortable. The indoor pool and hot tub felt great, just the warmth needed...More

Date of stay: August 2018
Thank djsh52
Response from Silka M, Director of Sales at Comfort SuitesResponded August 28, 2018

Thank you so much for being an amazing guest and for the kind review! I am thrilled to hear you enjoyed your stay and were even able to find temporary pain relief in the hot tub! I agree, the breakfast has a great selection and...More

Reviewed August 9, 2018

Hotel under renovation, which is understandable. Made reservation for king suite. was given queen with no explanation until I asked about it. Was offered a king suite, but only on a floor with heavy construction.Room was very clean and breakfast was excellent.More

Date of stay: August 2018
Thank Daniel H
Response from Silka M, Director of Sales at Comfort SuitesResponded August 14, 2018

Thank you for taking the time to review us and thank you for being our guest! My sincerest apologies you did not receive the room you requested. Our renovation has been moving along faster than expected and they started working on the next floor where...More

Reviewed July 18, 2018 via mobile

I can’t remember the exact month we visited - but this is a very nice Marriott property. The grounds are beautiful and the staff welcoming. Our room was nice and comfortable. I think the front desk agent who helped us was “Amber” - she was...More

Date of stay: August 2017
Thank KMM153
Reviewed July 2, 2018

Nice clean hotel, but the elevator makes some unusual noises and jerks a little which makes it a little disconcerting. Has a laundry area on the second floor. The indoor swimming pool was really nice and warm. That surprised me a little as other hotels...More

Date of stay: July 2018
Thank Richard9H
Response from Silka M, Director of Sales at Comfort SuitesResponded July 3, 2018

Thank you for choosing to stay at the Comfort Suites - Florence, Alabama and for taking the time to review us! Thank you for noticing how hard our staff works to keep the hotel in tip top shape for our guests. I am disappointed to...More

View more reviews
Questions & Answers
Ask a question
michellegA6389EC
June 13, 2018|
AnswerShow all 2 answers
Response from crystalb652 |
It isn’t at this time though there will be remodeling underway soon from what I gather.
1
Vote
jenbrown5060
September 12, 2017|
Answer
Response from tinaz494 | Reviewed this property |
If you purchase and pay for the room in advance you get a cheaper rate but it is non-refundable. Other then that I don't know.
0
Votes
Room Tips
"All the rooms have couches."
PanAm21456
Oct. 18, 2018
Read review
"All rooms seem to be good choices"
Snowbird564
Feb. 6, 2018
Read review
"back side of the hotel."
conniesheheane
Jan. 17, 2018
Read review
"The odd number rooms are close to the A/C units. Try the even numbered rooms."
tinaz494
Sep. 11, 2017
Read review
Show More 
PRICE RANGE
US$97 - US$132 (Based on Average Rates for a Standard Room)
LOCATION
United StatesAlabamaFlorence
NUMBER OF ROOMS
65
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing