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Marriott Shoals Hotel & Spa

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Marriott Shoals Hotel & Spa
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506 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Reviewed 1 week ago via mobile

I visit the Shoals Marriott and spa every few months . Over the last five years and will continue to visit for convenience of the spa at the property. The bed is comfortable. The rooms are showing some wear and tear but overall clean. Any problem I have ever had has been attended to by housekeeping in a timely manner....

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Helpful?
Thank Elise C
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you so much for choosing the Marriott Shoals and for taking the time to provide us this feedback. We take great pride in our service and strive to make every guest experience perfect. We will certainly share your feedback with our staff. Thank you again and we hope to have back as our guest again very soon.

Reviewed 1 week ago

This hotel deserves 5 stars on all accounts!! We experienced great service and absolutely love the atmosphere!! If your looking for a place for quick weekend getaway, this is it. We love the live music every weekend.

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1Thank HeathnApril H
Birmingham
Reviewed 1 week ago

This was our second year to spend Christmas Night in this hotel and we are already planning for next year. As you walk into the six floor high open atrium/lobby you see snow falling onto the two story high Christmas tree. Then you are welcome by the very friendly and professional staff. (I remember most of the staff from last...

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Thank ScriptureCandy
Oxford, Mississippi
Reviewed 2 weeks ago

Very nice hotel for the price. Staff is very friendly and accommodating. The spa is nice. I did find the spa prices a bit high, but the service was great. The facilities - super clean in and around the swimming pool, hot tub and locker rooms. We enjoyed the sauna as well. The casual eatery - Swampers - was great...

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Thank MississippiMum
Hartford, CT
Reviewed 2 weeks ago via mobile

I have stayed here many times since it first opened. Love the hotel and the big city amenities in this small town. Great golf in the area and plenty of great music too. The pool is creative and fun although the fitness equipment is probably at the end of useful life. Highly recommend.

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Thank stingwr8y
Decatur, Alabama
Reviewed 3 weeks ago via mobile

Great staff. The hotel is immaculate. Large Christmas tree in lobby with snow coming down. Very clean and two great choices in dining. Nice view of the tennessee river and Wilson dam. Indoor and outdoor pools.

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Thank Brett C
Sydney, Australia
Reviewed 10 December 2016

While I enjoyed my night here I thought it was over priced compared to other Hotels in the area. The foyer and pool area are lovely without. The grounds are great for a morning walk. The brunch was fantastic. However, the rooms were not all that special. I feel like it's become time to check on rooms before you check...

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Helpful?
Thank Julie P
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. We deeply regret that we did not exceed your expectations. Your business is important to us and we hope to have you back as our guest again the next time that your travels bring you back to the Shoals.

Reviewed 9 December 2016 via mobile

My husband and I came up for an anniversary special evening. As a teacher, I had seen it advertised in the RSA newsletter. It was well worth the trip. This place is so charming. Tomorrow we go sightseeing- WC Handy, Helen Keller, and Joe Wheeler State Park. This is a beautiful place to stay with lots nearby. One complaint only...

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Thank Chauntiel C
Reviewed 8 December 2016 via mobile

Hotel is stately positioned on the banks of the Tennessee River with nicely appointed rooms - free wifi, cozy bedding and best of all a balcony that you can actually walk out on. The 360 Grille - High in the sky looks a little out of place in this area but provides amazing views. My suggestion get there before sunset...

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Thank Delia P
Reviewed 30 November 2016

We stayed in the Marriott Shoals Hotel & Spa, located in the city we live in. It was not our first time to do so and we enjoyed it just as much as our first visit. This hotel has been renovated, the staff is very cordial and helpful, and we thoroughly enjoyed our stay. This hotel is a must-stay place!

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Helpful?
Thank Laura H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The sophistication and charm of this unique Florence hotel will be matched only by the natural beauty of its resort-style setting: * Located in the state’s northwest corner in Florence, Alabama * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 

Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Pkwy S, 10 Hightower Place, Florence, AL 35630-4177
Region: United States > Alabama > Florence
Price Range: $185 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Marriott Shoals Hotel And Spa
Marriott Shoals Hotel Florence
Marriott Florence
Florence Marriott
Hotel Style:
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Shoals Hotel & Spa staff and other travellers.
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Questions? Get answers from Marriott Shoals Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Holiday decor was really beautiful!”
 of 5 bubbles MississippiMum, 2 Jan 2017 | Read review
“Expectations were higher.”
 of 5 bubbles JulieP157, 10 Dec 2016 | Read review
“We were upgraded to a suite, which was wonderful!!”
 of 5 bubbles laurahD1904WL, 30 Nov 2016 | Read review
“Make sure to request a room with a view of the water.”
 of 5 bubbles georgemB9992VU, 2 Nov 2016 | Read review
“Take a tour of the dam below the hotel.”
 of 5 bubbles 666allenl, 1 Nov 2016 | Read review
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