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Marriott Shoals Hotel & Spa

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Traveller (173)
Room & Suite (76)
Pool & Beach (16)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“tennessee river”(61 reviews)
“live music”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Marriott Shoals Hotel & Spa
Special Offer: Member Rates
Hotel deals
Offers from Marriott Shoals Hotel & Spa
Special Offer: Member Rates
Hotel deals
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Reviews (585)
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579 results
Traveller rating
365
138
41
19
16
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LanguageEnglish
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365
138
41
19
16
Show reviews that mention
All reviewstennessee riverlive musicrevolving restaurantswampers barpool areathe concierge loungeconvention centerbeautiful hotelgreat poolzero entrythe robert trent jones golf trailoverlooking the riverbreakfast buffetgreat weekendlittle priceyhelen kellerplay golf
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1 - 5 of 579 reviews
Reviewed yesterday

We have stayed at this property several times and love the atmosphere!! I will have to agree with a previous review i read and also say that they do seem to overbook. They also suggest not booking through any third parties (TripAdvisor). They actual suggest...More

Thank Heath H
Reviewed 3 days ago via mobile

We go every year here. Very clean and everyone is so friendly. We enjoy going here as a local getaway. We enjoy the sap at this location. This is a wonderful place to stay and we would recommend it any time.

Thank melmtorres
Reviewed 5 days ago

I am a family member attending my nephew’s wedding this weekend in Florence and my sister (the groom’s mother) reserved a block of 20+ rooms at least 6 months, yet when we went to check in around 9 PM after the rehearsal dinner I was...More

Thank mugriffin
Response from Shoals_GM, General Manager at Marriott Shoals Hotel & SpaResponded yesterday

Please accept our most sincere apology for our sold out night and not having your rooms available for the night that you reserved. I can certainly understand the frustration it must have caused you being separated from your party on such a special occasion. I...More

Reviewed 1 week ago via mobile

We stayed at hotel for our anniversary and made reservations well in advance. After reading reviews and tips I knew I wanted on the 5th or 6th floor and close to the ends for views and reduced noise level. These are very good tips but...More

1  Thank Killians81
Reviewed 4 weeks ago

The hotel looks very new and glitzy from the outside. The room interior however is a little tired and gloomy. Bath quite small with scratchy towels but all v clean. Nice to have a balcony and a fridge. We arrived and there were no staff...More

Thank HONORIA1
Response from Shoals_GM, General Manager at Marriott Shoals Hotel & SpaResponded 4 weeks ago

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. I deeply regret that we failed to exceed your expectations. I was horrified to hear about you experience. I have no explanation nor am I going to offer...More

View more reviews
Most Booked Properties in Florence
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$145 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (76)
Pool & Beach (16)
Dining (14)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Heavyhub
May 14, 2018|
AnswerShow all 6 answers
Response from Red_Apple_Guy | Reviewed this property |
We’ve noticed people placing towels on chairs to help hold them until they return, but I don’t know about reserving them.
1
Vote
DDHerane
June 29, 2017|
AnswerShow all 4 answers
Response from 561sally | Reviewed this property |
Shallow part on one section and deep area too Same with indoor pool Sun deck in pool too
0
Votes
Rita R
May 4, 2016|
AnswerShow all 7 answers
Response from Fiery2015 | Reviewed this property |
I think this particular hotel will allow that. I booked two rooms using an RSA discounted rate for both rooms. It would be best to contact the hotel before you go so that you don't have any surprises when you get there.
0
Votes
Room Tips
"Personally don't think it is necessary to pay for a River View. You can see it at any level. Get only if..."
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"Try to get a room with a view of the reservoir"
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"I would ask for a room at the end of the hall. It can get quite loud with people leaving in the early morning..."
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"All rooms overlook the pool/ the river off in the distance!"
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