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Marriott Shoals Hotel & Spa

Marriott HotelsUS$127*
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Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Marriott Shoals Hotel & Spa
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521 Reviews from our TripAdvisor Community

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Showing 517: English reviews
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New York City, New York
Reviewed 3 days ago NEW

I just love this hotel. I love the layout, the view of the TN River, the ease of getting there, the balcony, the work out room, the local newspaper. There are a bunch of things I don't like but I can't remember what they are because the stuff I love outweighs the little idiosyncrasies. Breakfast is delish. Those grits! Will...

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Helpful?
Thank Anne K
Reviewed 4 days ago NEW

What a great place to stay! So close to everything. It is a lovely hotel with a spa and beautiful pool. It's a great place for couples and families. The price wasn't bad either. It wasn't my first time to stay there and it probably won't be my last.

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Thank Nabug47
Reviewed 6 days ago NEWvia mobile

The hotel is older but very well maintained. The amenities galore. Nice bar area, entertainment, punctual room service. Have access due to member level to concierge lounge. Staff was extremely friendly and the food was very good. Good selection. The room we booked had a balcony overlooking the pool and Tennessee River and that was very pleasant. I suggest a...

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Thank sun95flower
Memphis, Tennessee
Reviewed 1 week ago

Sometimes you may expect more than you should and this was the case with the Marriott Shoals Hotel and Spa. 1) we paid the extra $25 a night for the river view and yes you can see the river ( about 300 yards away) but there is also a construction site directly in front of the view so save and...

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Helpful?
Thank 901Michael901
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. We deeply regret that we did not exceed your expectation and that you were disappointed with you stay. Please accept our most sincere apology for the issues that you experienced and the inconvenience that they caused you. We take great pride in our...

Columbus
Reviewed 2 weeks ago via mobile

We normally stay in Hilton hotels, but opted for the Marriott when we decided to stop here at the last minute when traveling south to florida. It's about 30 miles off I-65, but the area is worth visiting. We had no idea what Muscle Schoals area was all about until we checked into the Marriott. They have the documentary on...

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Helpful?
Thank Shopandtravelmomma
houston
Reviewed 3 weeks ago

My family and I stayed one night as we were here for my mother's funeral. The staff was very cordial and attentive. We had a very nice room overlooking the river. It was January so the hotel was not full and not too crowded. We've been here before during summer months and it's very crowded and noisy. The resort is...

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Thank rockwood19
Huntsville, AL
Reviewed 3 weeks ago

We took a short trip to the area and stayed at the hotel. We enjoyed our stay and would consider coming back. My only complaint is they have a live band downstairs and the noise can travel to the rooms. That was not something I expected from this property. Everything was very clean and the staff was very helpful.

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Thank 1MSUDOG
Bowling Green KY
Reviewed 4 weeks ago

We had very good experience with check in and room was very nice. However there was some type meeting going on that made it loud and crowded in lobby area. Table set up right next to elevators so we could not get past. Also we ate at the restaurant and bar. Food was good but menu was very limited and...

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Thank Faye S
Nashville Tn.
Reviewed 5 weeks ago via mobile

Booked 2 rooms...both with King beds....Upon arrival was informed rooms were not ready...we killed about an hour as directed and this time one was ready but not other...had to wait on them to get a room with a king bed ready... so we went ahead and took the one room that was ready and decided to wait on the other...

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Helpful?
Thank dennis h
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. We deeply apologize for the issues that you experienced and for the inconvenience that they caused you. I would love the opportunity to get more information from you so that I can take steps from preventing them from occurring again. Please feel free...

Franklin, Tennessee
Reviewed 16 February 2017

Stayed 3 nights on the concierge level(6th floor) with access to the concierge lounge. The room had a balcony with a view of the pool and the river. The lounge has a hot breakfast, hot food in the evenings, newspapers ,tv, snacks, soft drinks available 24 hours and an honor bar. This hotel is a typical Marriott providing excellent customer...

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Helpful?
Thank Joe H

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The sophistication and charm of this unique Florence hotel will be matched only by the natural beauty of its resort-style setting: * Located in the state’s northwest corner in Florence, Alabama * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 

Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Region: United States > Alabama > Florence
Price Range: $193 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Marriott Shoals Hotel And Spa
Marriott Shoals Hotel Florence
Marriott Florence
Florence Marriott
Hotel Style:
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Shoals Hotel & Spa staff and other travellers.
6 questions
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Questions? Get answers from Marriott Shoals Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no need for the River View. An expense that is not needed.”
 of 5 bubbles 901Michael901, 16 Mar 2017 | Read review
“Overlooking the river is nice, but a little more expensive”
 of 5 bubbles rockwood19, 5 Mar 2017 | Read review
“6th floor on the back side for the best view”
 of 5 bubbles 371joeh, 16 Feb 2017 | Read review
“Ask for a lake view”
 of 5 bubbles jmelissaprentice, 27 Jan 2017 | Read review
“Balcony room overlooking the pool. Pool has slide for kids/adults not a water park”
 of 5 bubbles Marches1, 17 Jan 2017 | Read review
5 of 5
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US$127* /night
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TripAdvisorUS$127
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Prices are for 1 room, 2 adults
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