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I cannot understand a couple of the more negative remarks about this hotel. It is a nice, clean typical Quality Inn. Nothing fancy but spacieus rooms, clean beds good matrasses with a pillow top as is usual in these hotels. Ampel parking in front of...More
We were on the run from hurricane IRMA found this quality inn /foley al. reserved king bed non smoking online. got to hotel, checked in. Got to room, was 2 double beds but did not complain ...no other rooms available. Gal who checked us in,,...More
The crew at this hotel were beyond phenomenal. From the front desk to the manager Tammy metcalf and even the turn down service.
Further more as we were fleeing the storm and frantically figuring out what to do with our pets, the first question the...More
Response from Tammy M, General Manager at Quality InnResponded 5 weeks ago
Thank you so much for your review and your kind words. We so enjoyed all of our evacuees and hope that you will return to visit us again, under better circumstances.
Hope all is well with you and your family.
•Horrible Customer Service
•False Advertising; Pictures on their website doesn't match what you see in person
•Front Desk Staff Member(s) provides false information. We were told there were pull out sofas in the rooms of the King Suite w/Jacuzzi and 2 Double Queen Beds
1 Thank A TripAdvisor Member
Response from Tammy M, General Manager at Quality InnResponded 6 July 2017
Again I am sorry that you did not enjoy your stay--we didn't either.
In the first place, the air conditioners are left on especially in the summer time for the comfort of our guests. Our guests do enjoy walking into a cool room as opposed...More
This hotel stole money from me when they never investigated. Took money from my card and never gave back to me. Ceiling was patched up and hotel smelled like mold and very unfriendly people at the front desk. I advice no one to stay here.More
2 Thank Wanda E
Response from Tammy M, General Manager at Quality InnResponded 30 June 2017
Again we are sorry that you stay was not a pleasant one, but it was one brought on by you and your family members. No one stole money from you. It was immediately refunded to you. As previously stated it will take 3-5 business days...More
US$58 - US$157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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