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Fairfield Inn & Suites Gadsden

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Fairfield Inn & Suites Gadsden
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198 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Gadsden
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Showing 198: English reviews
Lexington, Kentucky
Reviewed 15 September 2015

A new portfolio brought me to Gadsden for a night, so I turned to a reliable and known property name as a landing spot to follow a long drive and to recharge for a full business day. What I expected was the average Fairfield Inn-clean, relatively odor free, prompt service and a smile on the other side of the desk...

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Helpful?
Thank WorldW-G
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

First I feel you are owed an apology for your arrival experience. This is not how our desk, or any associate for that matter, were trained to greet a guest. They are also not allowed to smoke at the front entrance. I am very appreciative that you brought this to my attention so that I may have an opportunity to...

Greater Cincinnati
Reviewed 2 September 2015

The rooms are nice, the beds are comfortable; the hotel is exactly what you would expect for the brand. However, the hotel staff makes no attempt to direct smokers away from the high traffic areas. As another reviewer pointed out, you may have to walk through a cloud of smoke to enter the front lobby. If you want to relax...

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Helpful?
1Thank RTB64
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear RTB64, It is always our goal to give our guests a memorable stay experience. I would like to apologize for the situation you experienced with other guests smoking. I have moved the smoking station away from the front entrance and created an area at the back of the property for those guests that prefer to smoke. I will also...

Knoxville, Tennessee
Reviewed 1 September 2015

We had a very nice King Suite. The room had a nice chair, sofa one flat screenTV divided by a partial wall with a nice comfortable king bed and another flat screen TV plus free fast internet. Ever thing was great until I turned down the bed. The sheets were obviously clean but the blanket looked clean except for a...

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Helpful?
Thank Phoebebird
Meridian, Mississippi
Reviewed 30 August 2015 via mobile

The motel staff were friendly and helpful. The rooms were clean. The hot breakfast was good. The price of the room was reasonable. My only suggestion would be to ask those who choose to smoke - to smoke away from the front entrance. That was very disconcerting upon arrival.

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Helpful?
Thank Cdbiam
Reviewed 28 August 2015 via mobile

As I lay working on the bed I saw two brown little bug on the pillow as I freaked out and call the mgr on duty! I was promptly moved to a different room but on same floor and what do you know same thing!! Tiny brown bugs coming at my head.. I packed my belonging up and was out...

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Helpful?
1Thank Haley C
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear Haley, I am surprised by this review. We take this issue very seriously and work diligently at protecting our rooms to prevent this type of occurance. Our entire staff is trained on what to look for to prevent any one from experiencing this type of situation. Please rest assured that we will be conducting a throrough check of each...

Florida
Reviewed 25 August 2015

We stay at Marriott a lot, but to be honest I was a little disappointed. I know, a Marriott, you say. But the beds were really uncomfortable and the pillows skimpy and hard. Wonder when they last changed the mattresses. The décor was nice and very clean. The front desk had two gals chewing gum like Laverne and Shirley. Walking...

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Helpful?
Thank Annatha
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

I am sad to hear that you were disappointed with your stay. It is always our intention to provide a memorable experience with exceptional service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Gadsden.

Nashville, Tennessee
Reviewed 13 August 2015

We used the hotel for just one night stay to visit relatives in the area. Hotel was nice, used pool area and larger pool is salt water based, the breakfast was very good fresh and well stocked. Staff was helpful and nice.

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Helpful?
Thank melliott1991
Reviewed 15 July 2015 via mobile

I was so stressed out and needed a room for a week when I called and spoke to Michael. I had no idea what kind of service I was going to receive when he said he would take care of everything. My room was cool and smelled great. He had menus for dinner suggestion when we arrived. His happy attitude...

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Helpful?
Thank Stacey K
Fort Lauderdale, Florida
Reviewed 15 July 2015

Room very clean and felt personal. Michael the front desk rep was pleasant and accommodating. I had a situation which could have escalated into more than what it was but Michael was very proactive and professional in handling the situation. He was also training which can only be good for the brand moving forward. Thanks to management for putting together...

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Helpful?
Thank Wally M
Bristol, Virginia
Reviewed 12 July 2015

Michael helped us get on wi-fi. He was also helpful in recommending activities in town. Really appreciated his professionalism and help. In addition to the front desk, other staff people were helpful and friendly. Hotel was clean, and the breakfast was delicious.

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Helpful?
Thank hbmari22

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites by Marriott, the only Marriott-branded hotel in the tri-city Gadsden area, conveniently located off Interstate 59 at exit 181, on Highway 77 North between Rainbow City and Attalla, and only 35 miles from Talladega Super Speedway, home of the NASCAR Sprint Cup. Hotel is a short drive from J & D Farms, one of the most popular wedding venues in our area. Enjoy quality lodging and our location near Noccalula Falls Park, The Gadsden Cultural Arts Center, Historic Downtown Gadsden, and the very beginning of the famous 450 Mile Yard Sale. The Fairfield Inn & Suites by Marriott Gadsden, AL is a smart choice for visitors of one of the many prominent companies in our area. The hotel features a salt water pool, 24-hour business center, deluxe fitness center and great social space. Each of our 91 rooms and suites include a microwave and mini-refrigerator, flat screen HDTV and complimentary wireless Internet. ... more   less 

Additional Information about Fairfield Inn & Suites Gadsden

Address: 116 Walker Street, Gadsden, AL 35904
Region: United States > Alabama > Gadsden
Price Range: $114 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Gadsden 2.5*
Number of rooms: 91
Reservation Options:
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Hotel Style:
#5 Family Hotel in Gadsden
#6 Business Hotel in Gadsden
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Gadsden staff and other travellers.
1 question
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Homestead, Florida
7 months ago

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Questions? Get answers from Fairfield Inn & Suites Gadsden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Suites are the best!”
 of 5 bubbles nananpapawb, 14 Dec 2016 | Read review
“clean counters well”
 of 5 bubbles 668nathaliec, 24 Aug 2016 | Read review
“Get a room on the front side of the motel to avoid some road noise.”
 of 5 bubbles JiamesB, 17 May 2016 | Read review
“The room could not have been better. The only problem we encountered was with the hair dryer. It kept getting hot and turning itself off. We reported the problem to the front office when we checked out. The clerk thanked us for reporting the problem and stated the problem would be corrected immediately.”
 of 5 bubbles robertaN2284MZ, 21 Apr 2016 | Read review
“Higher up and not overlooking the pool”
 of 5 bubbles WorldW-G, 15 Sep 2015 | Read review
5 of 5