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Holiday Inn Express Hotel & Suites Gulf Shores

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Traveller (58)
Room & Suite (33)
Dining (5)
Overview
  • Excellent40%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Offers from Holiday Inn Express Hotel & Suites Gulf Shores
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Sep. 3Sep. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (269)
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266 results
Traveller rating
103
84
47
14
18
Traveller type
Time of year
LanguageEnglish
103
84
47
14
18
Show reviews that mention
All reviewscinnamon rollsseparate sitting areanice hotelbreakfast bar iswould stay here againroom was largefree breakfastminute drivenice sizefront desk clerklast minute tripexercise roombeds were comfortablenice stayparking lotgrocery storespring break
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1 - 5 of 266 reviews
Reviewed 2 weeks ago

You don't often find a small-town hotel that is kept as clean as this one. Room quality was excellent (although it should be for the very high price paid!) There was a gentleman who was constantly wiping down the elevators. Breakfast pretty good for a...More

Thank LADB
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 2 weeks ago

Good Evening, Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us. We take pride in hearing that our team worked diligently to ensure the cleanliness of our hotel during your stay. The cinnamon rolls are a world...More

Hotel's Favourite
Reviewed June 24, 2018 via mobile

The location is good. It is right on the main road of Gulf Shores. 10 mins drive to the beach. The room is clean. Breakfast bar is good. The staff at the front desk is super nice. I think his name is Dylan ( I...More

Thank CC Z
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded June 27, 2018

Good Afternoon! Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us and that everything was very accommodating for your vacation. Dylan is definitely an asset to our team and goes above and beyond to do anything he...More

Reviewed 2 weeks ago via mobile

This was a last minute trip before school started back. I booked less than two weeks before we departed so we were VERY limited on hotel/condo options in our price range. The first night within 10 minutes of arriving we tried to make the pull...More

Thank Shenalb
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 2 weeks ago

Good Morning, Thank you for your feedback. We strive for 100% guest satisfaction and apologize we fell short of these expectations. We do understand your frustration and wish there was more we could have offered. As you mentioned, we did comp your first night as...More

Reviewed 3 weeks ago via mobile

Hotel is older and the rooms are worn. Air conditioner is loud, but worked well. No hot water this morning, which cost a star on this review! Once machines on every floor. No vending, but the front desk has a small variety of drinks and...More

Thank Debbie M
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 weeks ago

Ms. Debbie, Thank you for your feedback. We strive for 100% guest satisfaction and apologize we fell short of these expectations. We have addressed your concerns and will ensure no other guest experiences the same inconveniences. We do have major renovations planned for this fall...More

Reviewed 3 weeks ago via mobile

Worst stay in a HIE ever. Nasty room and poor maintenance. They need a decent housekeeping staff and some major renovations. Dirty carpet, bathroom floor, counter and table tops. Hampton Inn next time!!!More

Thank jusfish
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 3 weeks ago

Good Morning, Thank you for your feedback. We strive for 100% guest satisfaction and apologize we fell short of these expectations. We do take your concerns very seriously and will have them addressed immediately. We do have a handful of new team members who we...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$109 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (58)
Room & Suite (33)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bluebirdofchoice
May 19, 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
March 24, 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
February 1, 2017|
AnswerShow all 5 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
Room Tips
"We had a 4th floor handicap room... very quite"
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"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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