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Island Winds West

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174 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Carrollton, Georgia
Reviewed 4 October 2016

Overall good experience, but there was not hot water available on the kitchen sink. Great location for family and activities & businesses. The staff was very nice at the property. I would recommend this property and stay again.

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Helpful?
Thank khubbell
brett_robinson_al, Manager at Island Winds West, responded to this review

Thanks so much for your comments! We hope you were able to report the issue with your water. We look forward to welcoming you back again! - Brett/Robinson Social Team

South Fulton, Tennessee
Reviewed 4 October 2016

We stay every time at Island Winds West. We slays have a one bedroom gulf front condo o the 8th floor. Building and grounds are always clean and inviting. One thing disappointing is I left home with a washing machine on the blink to one in our condo not working right. It was not wringing out the water in the...

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Helpful?
Thank deborahjohnson2016
brett_robinson_al, Manager at Island Winds West, responded to this review

We are sorry to hear you had some issues during your stay, we appreciate your feedback and we will pass your comments on to our management team. We appreciate you staying with us and we hope to get to see you again! - Brett/Robinson Social Team

New Braunfels, Texas
Reviewed 4 October 2016

The lady at the check- in desk was not friendly or very helpful. We have been coming to Gulf Shores for many years & renting through Brett Robinson, but we won't be using their services anymore nor will we be staying at this resort.

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Helpful?
Thank Karen E
JanetBrettRobinson, Guest Relations Manager at Island Winds West, responded to this review

Karen E: I am disappointed to read this review. Unfortunately I cannot determine the issues you encountered at the front desk as I find no notes on your folio. If you could kindly email me at tripreviews@brettrobinson.com with your name, unit number and the issues you had, I would appreciate it. We work hard to train our employees to be...

Broken Arrow, Oklahoma
Reviewed 4 October 2016

We enjoyed our stay very much. Accommodations were very comfortable. The location is nice although the pictures of the balcony view did not indicate it was partially blocked by stairs / wall. Service was good.

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Helpful?
Thank lynettee835
brett_robinson_al, Manager at Island Winds West, responded to this review

We appreciate you giving us your feedback. We want to thank you for staying with us and we are sorry you did not receive the service we strive for with all our guests. Your feedback will help us improve so your next experience can be 5*! We hope to get to see you again! - Brett/Robinson Social Team

Saint Louis, Missouri
Reviewed 4 October 2016

Have stayed here before and will again!! The location was great nearby restaurants and grocery stores. The room was good just a couple of things were missing. Loved vacationing in mid September alot less crowded.

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Helpful?
Thank bdmueller
brett_robinson_al, Manager at Island Winds West, responded to this review

We love this time of year too! Thanks so much for the 5 stars! We love that you enjoyed your stay with us and we look forward to seeing you again! - Brett/Robinson Social Team

Bentonville, United States
Reviewed 4 October 2016

This is the 2nd year we've stayed at IWW and there are so many things we love about the property. First off all they have staff on site 24/7 and they are very friendly and helpful. Second, you see the janitorial staff everyday, cleaning poolside, the lobby etc so it's always clean. And best of all for me is the...

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Helpful?
Thank Susan E
brett_robinson_al, Manager at Island Winds West, responded to this review

Thank you so much for the compliments. We are happy to hear you enjoy your time with us and we are looking forward to welcoming you again! - Brett/Robinson Social Team

JEEPBAMA
Reviewed 1 October 2016 via mobile

Living in Alabama we go to Gulf Shores and Orange Beach 6 times or so a year. We really enjoy coming in October when beaches are not as crowded and it's not hot. Island Winds West is an older property but the best thing about that is not being a high rise at only 8 floors the beach and pool...

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Helpful?
Thank JEEPBAMA
brett_robinson_al, Manager at Island Winds West, responded to this review

Thank you so much for spending your vacation with us, and thank you for the 5 stars! We are happy to hear you enjoy the property and the close proximity it is. Hope to see you again! - Brett/Robinson Social Team

Saint Louis, Missouri
Reviewed 26 September 2016

Sorry to say but my vacation at your facility was not good. I requested a NON SMOKING room as I have really bad allergies with smoke. You could tell as soon as you entered that it had been or people had smoked in it. Even my friends that were staying in another room commented how bad i is was. I...

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Helpful?
Thank Janice B
JanetBrettRobinson, Guest Relations Manager at Island Winds West, responded to this review

Janice B: It is disappointing to read of your recent issues here. As a non-smoker, I understand the frustration of checking into a non smoking room where the previous guest did not follow the non smoking rules. From your TA name, unfortunately, I cannot find your reservation to see what actual condo you stayed in. Knowing our staff the way...

Germantown, Tennessee
Reviewed 24 September 2016

Property was somewhat in a state of neglect--the dresser in the bedroom had 2 drawers (bottom) that were stuck & unusable, the furniture was somewhat dated, & the ice maker in the fridge did not work so well. Also, shower plumbing was showing its age. For the building, we noticed that there was no landscaping around the pool, and the...

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Helpful?
Thank rltaylormem
brett_robinson_al, Manager at Island Winds West, responded to this review

We appreciate your honest feedback and thank you for the 4 star review. We will be sharing you comments with our management team. We are happy to hear that you all had a good time and hope to welcome you back again soon. - Brett/Robinson Social Team

Jackson, Tennessee
Reviewed 23 September 2016

This is a very handy place to stay. Close to the "T", and close to the eating places we like to frequent. We have triedw Orange Beach but too much driving time to dining and other places. Very comfortable condo, nicely decorated beach themed. We hope to stay here again next year.

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Helpful?
Thank golfn10
brett_robinson_al, Manager at Island Winds West, responded to this review

We are so glad that you all enjoyed your stay and the convenience of Islands Winds West. Thank you for the 5 star review! We look forward to welcoming you back next year! - Brett/Robinson Social Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Island Winds West in Gulf Shores is especially great for families and sleeps up to 8 in a 3-bedroom, 2-bathroom unit. It's the perfect headquarters for enjoying all the fun Gulf Shores has to offer. There's fishing from Gulf State Park Pier, or charter a boat in nearby Orange Beach and take to the Gulf for the afternoon to see what you can catch. We have putt-putt and amusement parks, and a great number of golf courses of varying difficulty right near our Gulf Shores condos. In addition to the variety of non-beach related activities we have, we also tons of water activities on top of good ol' sunbathing and swimming. Gulf Shores and Orange Beach offer jet ski rental, parasailing, kite surfing, boat rental and more. Take a ride on a Dolphin Cruise to admire those highly intelligent and amusing animals, or enjoy the views from the Mobile Bay Ferry as you journey to check out items of more historical interest, like Fort Morgan. In town you'll find a lot of adventure no matter what you are looking for at Island Winds West. When it comes to cuisine, our seafood is of course top-notch, and our Royal Red Shrimp have made international headlines for their deliciousness. Places like the Amphitheater at the Wharf and the Hangout have live music, and the Wharf has the largest Ferris Wheel in the Southeast. We even have a zoo, the Alabama Gulf Coast Zoo, which you may have seen featured on Animal Planet. Parking is limited at Island Winds West. A one-bedroom condo will be issued one car pass. A two or three bedroom will be issued a maximum of two car passes. ... more   less 

Additional Information about Island Winds West

Address: 407 W Beach Blvd, Gulf Shores, AL 36542
Region: United States > Alabama > Gulf Shores
Number of rooms: 87
Also Known As:
Island Winds West Hotel Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Island Winds West staff and other travellers.
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Questions? Get answers from Island Winds West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good, great view and comfortable bed.”
 of 5 bubbles 384terryw, 4 Nov 2016 | Read review
“Some minor improvements would make this room perfect, bring your own blow dryer and plan to cook your meal one dish at a time and you will be fine ”
 of 5 bubbles chazo687, 8 Oct 2016 | Read review
“2 comfortable King bedrooms each with private bath . And plenty of cookware available! ”
 of 5 bubbles debbierA937JD, 5 Oct 2016 | Read review
“There was not hot water available on the sink, but other than that it was a great experience on the property”
 of 5 bubbles khubbell, 4 Oct 2016 | Read review
“Don't forget to turn in your room key when leaving! They will charge you $55 per key. Even though you are miles down the road when you discover the key in your pocket & immediately call the office & offer to mail the key back right away. This resort needs a bathroom near the pool area.”
 of 5 bubbles kareneL2347LF, 4 Oct 2016 | Read review
5 of 5