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Phoenix All Suites Hotel

687 reviews
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Traveller (64)
Room & Suite (229)
Pool & Beach (107)
Overview
  • Excellent40%
  • Very good30%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“pink pony pub”(38 reviews)
“bunk beds”(47 reviews)
“slow elevators”(26 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Kitchenette
All hotel details
Offers from Phoenix All Suites Hotel
Hotel deals
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Reviews (687)Write a Review
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LanguageEnglish
264
210
107
69
37
Show reviews that mention
All reviewspink pony pubbunk bedsslow elevatorsfull kitchenhave stayed here several timeswithin walking distanceperfect locationfamily tripsleeper sofagreat roomenjoyed our staymaid servicestaff was very friendly and helpfulcoffee potdefinitely stay here againgreat vacationorange beach
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61 - 65 of 687 reviews
Reviewed 22 August 2017

The hotel is located right on the beach with restaurants and gift shops within walking distance. The pool is a bit small and I wish the grills were gas grills. The staff was helpful and the rooms are spacious. I highly recommend this hotel.More

Review collected in partnership with this hotel
Thank salazarsio20
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 27 August 2017

Thank you for the 5 star review!! We appreciate your feedback and will be sure to have our management team discuss your suggestions as we continue to update and enhance our property. Thanks again!! We are happy to hear that you enjoyed the location of...More

Reviewed 22 August 2017

Love staying there. Great location! There wasn't a whole lot I found wrong. We were kept supplied in towels and their linens were great to sleep on. Their was one thing that they need to upgrade if they are going to advertise sleeps 6 is...More

Review collected in partnership with this hotel
Thank brj388
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 27 August 2017

Thanks for the review!!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We are happy to hear that you enjoyed the...More

Reviewed 22 August 2017

I and my two sisters decided we wanted to go on a trip. This is the first time ever we have done this. So glad I picked this place to stay it was clean and the staff was great. Would recommend it to anyone.

Review collected in partnership with this hotel
Thank drpeppergirl1123_dn
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 27 August 2017

Thanks for the great review!! We appreciate you all being our guests and are thrilled to hear that you enjoyed the cleanliness of your room as well as the hospitality of our staff!! Come back and see us again soon!!!

Reviewed 22 August 2017

The room itself is adequate, no frills. Elevators are very slow and don't work sometimes. The view is gorgeous! Right on the beach and within walking distance of the Hangout, shops and places to eat. My only complaint is that if you have to check...More

Review collected in partnership with this hotel
Thank April M
Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites HotelResponded 8 September 2017

April M: I am pleased to learn that you, overall, did enjoy your stay here. The Phoenix All Suites offers an incredible location and has many restaurants and shops within a short walking distance. We look forward to welcoming you back again.

Reviewed 22 August 2017

First of all, the staff was great and the location is even better. With that being said, I would not stay there again. The facilities are run down and dirty. The beds were extremely firm and no one rested well while sleeping. To top it...More

Review collected in partnership with this hotel
Thank noahau
Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites HotelResponded 8 September 2017

noahau: I am pleased to know that you liked the beachfront location and our staff was welcoming and helpful. I am disappointed in your description of the complex and the bed. The on-site manager will re-evaluate the condo and make any necessary improvements. Thank you...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Beachfront
Hotel Amenities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$77 - US$268 (Based on Average Rates for a Standard Room)
Hotel Style
#3 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$77 - US$268 (Based on Average Rates for a Standard Room)
Hotel Style
#3 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (64)
Room & Suite (229)
Pool & Beach (107)
Dining (4)
Hotel & Grounds (118)
Bathroom (2)
Family and Play Areas (2)
Questions & Answers
Ask a question
Tonyandmag
14 November 2017|
Answer
Response from Marie R | Reviewed this property |
Honestly I’m not truly sure, but the room that we had was a beach front suite, which are the units along the back side of the condo facing the beach. I believe the beach pano suites are the units located at each 4 corners of... More
0
Votes
Blake M
19 June 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
no, I am sorry but there is not a basketball goal at Phoenix All Suites.
0
Votes
Msmissylou
22 June 2016|
AnswerShow all 4 answers
Response from JanetBrettRobinson | Property representative |
No, I am sorry but pets are not allowed. There are many kennels in the area that guests use while staying at the beach.
0
Votes
Room Tips
"The eastern panoramic suites give you a good view of both the beach and the surrounding town and canal."
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"Stop by grocery for coffee, OJ, English muffins and snacks. Full size fridge with ice maker was helpful..."
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"I would stay in a middle suite on the 3rd floor or higher, just because of the fantastic views!"
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"perfect size for two people."
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