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Disappointed after staying at another Quality Inn in Arkansas, which was actually nice. What a big 360 degree turn! Homewood Alabama Quality Inn needs improvements, upgrades, and a more diligent cleaning regimen. The walls near bed was dirty and stained. The sofa chair was also...More
I was working nearby and needed to stay the night. The staff that I had dealings with checking in and out was very nice and friendly. I had no issues at all with them. The price was decent but the room was very dated and...More
Though the hotel is older it was a great price. A little worn but they are trying to keep up. Beautiful TV's though someone unplugged mine. Did figure it out myself after the staff left. Doors stick because the carpet is a little thick but...More
We have stayed here several.times for sporting events. This time, I wanted to leave. The front door gave me trouble opening it. It stuck and then we had a hard time closing it. The bathroom door wouldn't shut all the way. The mirror was missing...More
1 Thank Becky H
Response from QualityInn H, Front Office Manager at Quality Inn - HomewoodResponded May 21, 2018
Good afternoon Ms. Becky,
I sincerely hate to hear that you didn't enjoy your stay. I wish that you had brought these issues to our attention while you here so that we would have had the opportunity to make things right. I hope that you...More
Not happy at all, bad experience. Staff was very rudeupon arrival. The room was dirty, dirty dirty ...black mold in the shower, there were stains on the bed comforter, large pieces of plaster were peeling off the ceiling ... no reasonable quality very unsatisfactory
3 Thank 44387marie
Response from QualityInn H, Front Office Manager at Quality Inn - HomewoodResponded April 4, 2018
I sincerely apologize for your inconvenience and wish that these issues were brought to our attention while you were here.