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All reviewsjim and nicksbbq place next doorgreat bbqolder hotelan elite memberthings happenterrific place to stayan updateyoung womanfirst flooran easy driveuniversity of alabamavery pleasant stayweekend stayafter a long daybed was very comfortableriverchase galleria
Our assigned room was given to us but not cleaned - which is disgusting. They did give us a different room and gave bonus rewards points - but i had to ask. Beds need updated and the maintenance and cleaning staff need to step up...More
Thank Earl T
Response from Jack S, Manager at Courtyard Birmingham HooverResponded 1 June 2017
Thank you for taking the time to complete a review regards to your recent stay at the Courtyard Birmingham Hoover.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay....More
Not up to par with other Courtyards. Very old, but seem to be in the process of updating. Lobby and Bistro are updated but rooms are very dated. Clean and taken care of but expected more from Marriott. Fitness center is okay with some free...More
The ladies at the Bistro the In the Courtyard Hoover make it a pleasure to eat good food there and not have to leave the hotel. Crystal, LaKendra,Tammy, Yolanda, Mandy, and Jibri all work hard to satisfy.
Stayed over the weekend. Great location. Breakfast was good, friendly staff. Very reasonably priced. Nice pool area, next door to great BBQ restaurant. The only issue, room had mildew smell. They sprayed with Fabreez, Killed smell at first but returned in the night.
Disappointing in both service and front desk attitude. Reserved a balcony room, received a balcony room, but our room had no chairs on balcony. Walked to front desk to request two chairs and was told we don't get chairs on our balcony...yet all inward facing...More
Thank Lisa G
Response from Jack S, Manager at Courtyard Birmingham HooverResponded 5 May 2017
Lisa G. ,
Thank you for taking the time to review your recent stay at the Courtyard Birmingham Hoover.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please...More