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As others have mentioned, there is a new Candlewood hotel on base, this particular accommodation review is NOT that hotel. This is the older 2 story visiting quarters that have been updated over the years. We stayed in the facilities as pictured on the landing...More
Response from Andy S, General Manager at IHG Army Hotels on Redstone ArsenalResponded 3 November 2016
Thank you very much for staying with us at the IHG Army Hotel and Candlewood Suites on Redstone Arsenal, and for your kind words regarding your accommodations and service you received while our guest.
As you pointed out, we are in the process of renovating...More
We thoroughly enjoyed our stay. Spacious living area,nice full kitchen.Peaceful surroundings with minimal interruptions.Will stay here again.Hotel staff were very nice as well.Very courteous,helpful and knowledgeable of surrounding areas with things to do.More
Response from Andy S, General Manager at IHG Army Hotels on Redstone ArsenalResponded 21 October 2016
Thank you very much for staying with us at IHG Army Hotel and Candlewood Suites on Redstone Arsenal and for your kind words.
We are glad that we met and hopefully exceeded your expectations and we hope to see you back soon, next time business...More
This is a relatively new hotel on Restone Arsenal. The suites are absolutely wonderful. They are the cleanest hotel I have ever been in and I have traveled quite a bit. (Ex-military) The people are very helpful and friendly. Full kitchen! I will stay here...More
Response from Andy S, General Manager at IHG Army Hotels on Redstone ArsenalResponded 7 October 2016
Thank you very much for staying with us at the IHG Army Hotels and Candlewood Suites on Redstone Arsenal. Our goal is to meet and exceed our guests' expectations and we are happy to hear that we accomplished this.
We look forward to seeing you...More
Location, location, location: If you're working long hours, this on-post hotel saves at least 10 minutes each way compared to off-post hotels, and avoids the 10-20 minute delay at Gate 9 during morning rush hour.
Room small but adequately equipped for long-term stay: large fridge,...More
Response from Redstone244, General Manager at IHG Army Hotels on Redstone ArsenalResponded 22 February 2016
Dear Valued Guest,
Thank you very much for staying with us recently during your trip to Redstone Arsenal. I would like to first apologize for the inconveniences you experienced due to the lack of Housekeeping services. As you stated, we provide full service once a...More
I was shocked to see how run down this place was ,spend the extra 30 dollars go of base. What happened to Army standards for guests housing. IHG should not be allowed to take over guess housing on installation. Base housing isn't better . I...More
2 Thank Ban S
Response from Redstone244, General Manager at IHG Army Hotels on Redstone ArsenalResponded 23 July 2015
I am very sorry to hear that our accommodations did not meet your expectations during your recent stay with us. We assumed management of the existing buildings a little over two years ago. Since then, we have been able to complete upgrades such...More