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Holiday Inn Express Jasper

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Holiday Inn Express Jasper
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77 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Jasper
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Showing 77: English reviews
Winneconne
Reviewed 15 February 2015

Walked into a very big and nice room. Took a great shower and went to watch some TV because we stopped earlier that night then we usually do. The TV did not work so we got moved to a different room. This room was smaller and not as nice. TV did work. Had a nice night sleep and a good...

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Helpful?
Thank Andrea M
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Andrea M, Thank you for your review and for choosing our hotel. We're glad that you tremendously enjoyed your first room, but apologize that the second room was not as nice. Although we strive for consistency, it is sometimes not achieved. Please choose our hotel again when you're traveling through this area. Remind us of this visit, and we...

Reviewed 25 January 2015 via mobile

Nice hotel but not good food or housekeeping for the price you have to pay. This hotel is kind of in the middle of nowhere. The housekeeper forgot to make our beds up. The hot food was NOT GOOD at all. We have stayed at many brands and the other cheaper brands had much better food. Staff is very friendly.

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Helpful?
Thank MoneyMan70
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear MoneyMan70, Thank you for your review. It is our goal to do our best to create a Great Hotel Guests Love. We did not accomplish this during your last visit. You expressed that our staff was friendly and the room was nice and clean. Your concerns about the price, location, and food are just as valid. Please know that...

Barling, Arkansas
Reviewed 2 December 2014

We were traveling cross country and just needed a comfy, clean place for the night. We were greeted by a helpful desk clerk and a sweet little fire in the fire place. The room was clean and comfortable if a bit older looking.

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Helpful?
Thank piggyvkc
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear piggyvkc, Thank you for your review of our hotel. Cross country trips can be exhausting. We are so glad you found the Jasper, AL Holiday Inn Express & Suites to be comfortable and clean. On your next voyage, we hope that you find your way to us again. Monique Guest Service Representative

Reviewed 7 November 2014

The Holiday Inn Express in Jasper is a friendly place to visit after a long drive. The facilities are slightly dated but spotless clean. Monique at the front desk should be hired to manage the customer service end of HI - network wide - she is exemplary in every way possible starting by offering a smile, an honest desire to...

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Helpful?
Thank Kbysb
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Kbysb, Thank you so much for the review. It means so much to us that you and your friends had a fantastic visit with us. Our building is a little older, but thanks for noticing how hard our housekeepers work to still provide a sparkling clean room. The entire staff is devoted to making your stay as pleasant as...

Reviewed 12 October 2014 via mobile

First off, the reservation system booked me for a day ahead. Then the front desk attendant was very rude about it. When I expressed that I understood, but that I still needed a room for the night, instead of helping me get a room she went to her paper work from the night before to "prove" her point. It was...

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Helpful?
Thank Catrina S
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Catrina S, We are so very sorry that you did not have a great stay with the Holiday Inn Express & Suites in Jasper, AL. There is no excuse for poor customer service and there are other hotels in the area you passed but you chose us. The Front Desk Clerk who checked your family in has been spoken...

Yigo, Mariana Islands
Reviewed 31 August 2014 via mobile

Driving through on 22 stopped here for the night. Very courteous staff and quick check-in. We were hauling an 18' trailer and we're accommodating with parking it as well. Finally, the breakfast is a good one from pancakes, to oatmeal, hot cinnamon rolls, eggs, sausage (turkey too), biscuits and gravy and all the other continental breakfast items. Easily worth $10-15...

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Helpful?
Thank Jennifer A
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Jennifer A, Thank you for your comments about our friendly staff, parking, and breakfast. We do all we can to make certain our guests are safe and comfortable. It's tricky getting an 18' trailer in our parking lot, but you proved that it can be done! We're glad you enjoyed your stay, and look forward to seeing you again...

Fort Myers, Florida
Reviewed 11 August 2014

The room was clean and in working order. We stayed in a king suite, the biggest room they have except for the presidential suite. They are the only hotel in Jasper that offers suites when you book online and I'm not aware of any other hotels in Jasper that offer suites. I grew up in Jasper but now live in...

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Helpful?
Thank r_l_spiller
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear r_l_spiller, Thank you for the thorough review. We appreciate the good parts about your stay and the not so good. We regret that you had an issue with your room key and that housekeeping came to your room early. When traveling with family, it is important that everything goes smoothly. These were simple mishaps, but they made a world...

Yulee, Florida
Reviewed 3 August 2014 via mobile

In July we had a family reunion in Jasper Al. The reunion was at Lewis Smith Lake , which is a fishermen dream. The hotel is 12 miles from the lake. The staff including room service and front desk were very friendly. The front desk printed maps for later arriving family to follow. The breakfast had sausage both pork and...

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Helpful?
Thank Gary_Roberson
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Gary_Roberson, Thank you for choosing our hotel during your family reunion. You are absolutely right! Lewis Smith Lake is a total dream; and not just for fishermen. It is a fabulous spot for any type of summer gathering. Our Express Start Breakfast bar is normally a big hit, but I've never seen it explained quite like you did. Glad...

Bozeman, Montana
Reviewed 15 July 2014

We were traveling thru the area so called to make a reservation for that nite around 5:30 p.m. What a pleasant experience to be assisted by this desk clerk (Monique - hope the spelling is correct). She not only helped us with lodging, she talked us thru road construction detours with directions since we were completely new to this area....

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Helpful?
Thank Bashley2013
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Bashley2013, You spelled my name perfectly. :-) Thanks so much for choosing our hotel out of the many others in town. With all the construction work and road closures, your drive was hard enough. It is always our pleasure to assist guests in any way possible. Glad you enjoyed the room and amenities. We look forward to seeing you...

Orange Park
Reviewed 10 July 2014

We were a bit disappointed that this hotel has not been maintained very well. I would like to say that the front desk employees are delightful and knowledgeable. The room was comfortable but the fixtures in the bathroom need upgrading as well as the tiles. The air conditioner was in need of repair because the controls were not working properly...

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Helpful?
Thank oesjoy
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear OESJOY, Thank you very much for taking the time to write your comments. Thank you also for commending our front desk staff,room comfort, and breakfast. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. As a guest at our hotel you are important to us, and we greatly appreciate you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites, Jasper, Alabama. Enjoy the true meaning of home town charm and Southern hospitality. Start your day with a free Express Start breakfast, including our famous cinnamon rolls and Smart Roast coffee. The hotel offers free high-speed wireless Internet, free local phone calls, out door pool, exercise room, guest laundry and free daily Birmingham newspaper. The hotel features 64 well appointed interior rooms with a large well lit work desk, ergonomic desk chair, two two-line phones, coffee maker with complimentary Smart Roast Coffee, hair dryer, iron & ironing board, 25 TV with expanded cable and HBO, and micro-fridges. We are located off of Alabama State Route 78 Business. Conveniently located to Piqua Corporation, Drummond Company Inc., Marshall Durbin, Baptist Medical Center, Walker College, and Bevill Sate Community College. If you are traveling through Jasper on Leisure, be sure to visit Smith Lake. There are several dining options located within a mile of the hotel including Steak houses, Jim 'n Nicks Bar-B-Q, Ruby Tuesday's, Mexican- American Flare, and a recently opened Chinese buffet. ... more   less 

Additional Information about Holiday Inn Express Jasper

Address: 202 Oakhill Rd, Jasper, AL 35504-7468
Region: United States > Alabama > Jasper
Price Range: $96 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Jasper 2.5*
Number of rooms: 323
Reservation Options:
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Also Known As:
Holiday Inn Express Jasper Hotel Jasper
Holiday Inn Jasper
Jasper Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Jasper staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the floors in the bathroom first.”
 of 5 bubbles siczlo, 5 Oct 2016 | Read review
“Get the big suites at only $125. Was good for the 6 of us”
  • Room for the night
 of 5 bubbles TravelingSabungero, 26 Mar 2015 | Read review
“Avoid rooms near the breakfast area and lobby if you sleep late - otherwise, all rooms are good.”
 of 5 bubbles Kbysb, 7 Nov 2014 | Read review
“The suites on the first floor are very convenient with children. The pool is right down the hallway and the breakfast area never gets too loud.”
 of 5 bubbles r_l_spiller, 11 Aug 2014 | Read review
“If you stay near the end of the hall, you'll have the stairwell door closing to contend wity.”
 of 5 bubbles TravelPansy, 24 Mar 2013 | Read review
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