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Comfort Inn & Suites

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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Bozeman, Montana
Reviewed 15 July 2014

We were traveling thru the area so called to make a reservation for that nite around 5:30 p.m. What a pleasant experience to be assisted by this desk clerk (Monique - hope the spelling is correct). She not only helped us with lodging, she talked us thru road construction detours with directions since we were completely new to this area....

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Helpful?
Thank Bashley2013
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Bashley2013, You spelled my name perfectly. :-) Thanks so much for choosing our hotel out of the many others in town. With all the construction work and road closures, your drive was hard enough. It is always our pleasure to assist guests in any way possible. Glad you enjoyed the room and amenities. We look forward to seeing you...

Orange Park
Reviewed 10 July 2014

We were a bit disappointed that this hotel has not been maintained very well. I would like to say that the front desk employees are delightful and knowledgeable. The room was comfortable but the fixtures in the bathroom need upgrading as well as the tiles. The air conditioner was in need of repair because the controls were not working properly...

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Helpful?
Thank oesjoy
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear OESJOY, Thank you very much for taking the time to write your comments. Thank you also for commending our front desk staff,room comfort, and breakfast. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. As a guest at our hotel you are important to us, and we greatly appreciate you...

Bartlesville, Oklahoma
Reviewed 3 July 2014 via mobile

We stopped here for an overnight stay in our way to Georgia. I was pleasantly surprised when I went in the lobby and how pretty it was and how large the hotel was. The desk clerk was very nice and welcoming. When we got in our room it was clean, cool, and comfy. Breakfast was typical HIE fare so no...

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Helpful?
Thank Tlsenn
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Tlsenn, We are so very happy that you had a GREAT stay with us. We are even happier about your choice to stay with us during your next trips through the area. Your loyalty means alot. We look forward to serving you soon! Monique Guest Service Representative

alabama
Reviewed 29 June 2014

This hotel has a fitness center on site but both of the treadmills did not work and the tv Was not working,the room was clean but the bed was hard.it has easy access on and off Old hwy 78 .it is next to ezells catfish cabin.

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Helpful?
Thank usedtireman
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Usedtireman, thank you for your review. Business travelers make up our main group of visitors; and we want to keep you happy and coming back. We're glad our location was easy to find and that you appreciated the cleanliness of the room. Our Fitness Center in the past has flown under the radar because it is not used very...

Bluffton, South Carolina
Reviewed 21 June 2014

Not wanting to continue driving into Birmingham, we found this HIE in Jasper. Outside appearances are pretty good and so was the lobby and breakfast area. The room, however, was a different "story." Upgraded to a 1-bedroom suite, provided a wonderfully quiet, very large room. The comfort ended there however. This is a hotel (??) that appears dated (think 70's...

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Helpful?
Thank 2tsquared
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear 2tsquared, Thank you for your review of our hotel. We do our best to listen and respond to what our guests want and need while visiting our hotel. Most times we get it right, and then there are other times when we don't. We are glad you liked the spacious room and bathroom, and cleanliness of the room. Our...

Harrisonville, Missouri
Reviewed 7 June 2014

I was surprised to read some of the reviews on here that were negative. My family and I stayed at this hotel on our way down to Florida and I thought it was a nice hotel. We stay at Holiday Inns all the time and this one was just as expected. Our room was clean, the breakfast was great (with...

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Helpful?
Thank VLS82
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear VLS82, Thank you, thank you, thank you for your business, your kind words, and acknowledging the efforts of our staff. We work really hard at pleasing each guest; and fortunately we got it right with you and your family. Hope you had a safe trip to Florida and we look forward to seeing you on your return trip home....

Reviewed 6 June 2014 via mobile

We stayed here for a week for my husbands job. I normally never doubt Holiday Inn but this one made me aware they aren't all the same. The best part of this hotel is the staff. All of them were extremely friendly and helpful. It seems this is an older hotel and quite a bit run down. I would say...

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1Thank blwampler
HIE-Jasper, Guest Services Representative at Comfort Inn & Suites, responded to this review

Dear blwampler, We are thankful that you and your husband chose the Jasper, AL Holiday Inn Express and Suites. However, we sincerely regret that your stay was not the standard you have grown to know and trust in the brand and that the pool was closed during your visit. Our staff works really hard to make each guest visit enjoyable,...

Tellico Plains, Tennessee
Reviewed 13 April 2014

I had previously stayed at this property and in pursuit of IHG "Big Win" I chose to stay there again. This is a very standard IHG, somewhat off the beaten path in a town that is off the beaten path. Breakfast was fine, exterior was clean. When I went to get in the shower in the morning, I found the...

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Helpful?
Thank Robert H
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Robert H, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I truly apologize for the not up to par experience you had during you stay with us. Rest assured that the issues you have raised have been documented and will be forwarded to the appropriate departments for...

Reviewed 29 January 2014 via mobile

We found this hotel by accident while trying to find a place for the night. Arrived to very friendly, helpful clerk. Floors tore up due to renovation, public bathrooms closed for same, not a big deal unless you've been in a car for hours. She was nice enough to let my son go, just warned of mess & missing tile....

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Helpful?
Thank Med170
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Med170, Thank you for taking the time to provide feedback on your stay. It is unfortunate the renovations being performed prevented you from fully enjoying your time at the hotel. We were glad to see your positive comments for the staff and breakfast. We take all of the reviews we receive very seriously as they allow us to identify...

Georgia
Reviewed 26 December 2013

This hotel was off of the beaten path. The lobby was beautifully decorated for Christmas. Service at the front desk was was top of the line. Very friendly staff. The room was average. A little dusty, someone must have forgotten to dust. Would stay again.

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Helpful?
Thank nik25Georgia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Inn & Suites

Address: 202 Oakhill Rd, Jasper, AL 35504-7468 (Formerly Holiday Inn Express Jasper)
Region: United States > Alabama > Jasper
Price Range: $107 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 323
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Also Known As:
Holiday Inn Express Jasper Hotel Jasper
Holiday Inn Jasper
Jasper Holiday Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the floors in the bathroom first.”
 of 5 bubbles siczlo, 5 Oct 2016 | Read review
“Get the big suites at only $125. Was good for the 6 of us”
  • Room for the night
 of 5 bubbles TravelingSabungero, 26 Mar 2015 | Read review
“Avoid rooms near the breakfast area and lobby if you sleep late - otherwise, all rooms are good.”
 of 5 bubbles Kbysb, 7 Nov 2014 | Read review
“The suites on the first floor are very convenient with children. The pool is right down the hallway and the breakfast area never gets too loud.”
 of 5 bubbles r_l_spiller, 11 Aug 2014 | Read review
“If you stay near the end of the hall, you'll have the stairwell door closing to contend wity.”
 of 5 bubbles TravelPansy, 24 Mar 2013 | Read review
5 of 5