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While traveling this area on business I had a change in plans due to a home emergency. I contacted the hotel on the day of my reservation and was told I would not be charged a fee for the night. Following day I was and...More
Response from Kiran P, Front Office Manager at Country Inn & Suites By Carlson, MadisonResponded 13 April 2017
We are trying to review/remedy your concerns, however, we need more information to address your concerns. We cannot find any information in our database similar to what you have described. The communications that you have described with our staff is inconsistent with our training and...More
Booked a room while traveling in the road because we wanted to end with a trip to the Us space and rocket center. 3 hours later we got to the space center and it was shut down because the governor issued a state of emergency...More
Thank Cheryl A
Response from Kiran P, Public Relations Manager at Country Inn & Suites By Carlson, MadisonResponded 8 April 2017
We apologize for your not being able to visit the attraction that brought you to the area. Here at Country Inn & Suites in Madison, AL we have a 24 hour cancellation policy in place for the public's convenience. However, same day non-refundable bookings fall...More
Stayed there for approximately 3 weeks work related. Before checking in made management and front desk aware of the government rate I was to receive, and they said no problem. But at time of checkout, the surprise was sprung. Would not honor the rate and...More
Response from Kiran P, Public Relations Manager at Country Inn & Suites By Carlson, MadisonResponded 6 April 2017
Thank you for reaching out to us. We apologize for the multiple issues you've encountered in regards to the accommodations of your room and the service you received from our staff at that time. This is not the kind of experience we want our valued...More
Good hotel,good staff. Came down from Illinois with friends to play golf and this hotel was recommended. Was pleasantly surprised about the hotel. Comfortable,clean,good attentive staff. Would recommend in a minute.
US$92 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Family Hotel in Madison
#5 Business Hotel in Madison
Non-Smoking Rooms ,
Number of rooms
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