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Casa del Rio Melaka

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Casa del Rio Melaka
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1,213 Reviews from our TripAdvisor Community

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Showing 1,103: English reviews
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Hong Kong
Reviewed 3 days ago NEW

This was my first time visited to Melaka. I selected Casa Del Rio because of it's excellent location. Almost all the attractions of Melaka just around the hotel. It's just few steps away from the hotel for a historical tour of Malacca in the morning or an evening walk on the bustling Jonker street. My room on the 2nd floor...

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Helpful?
Thank af6011
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear af6011, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially your room & our location. We are looking forward to welcome you back to your home by the Melaka river! Warm regards Michael Quay Hotel Manager

Kuala Lumpur
Reviewed 4 days ago NEW

Wonderful welcome drink and massage. Great accommodations and amentities. Spa service was super! Location to the Jonker walk and tourist parts of Melaka can't be beat. Only complaint was some slow service at the restaurant.

Review collected in partnership with this hotel
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Helpful?
Thank Wesley P
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Wesley P, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially our location & spa. We regret to hear that service from restaurant was slow and we do apologized for this dining experience. We will definitely review the above mentioned comments with...

Singapore, Singapore
Reviewed 4 days ago NEW

Very nice hotel. Great Service. Had a fantastic stay. Hope the hotel will give a well discounted price to those who have stayed in this hotel. This will encourage regular customers to visit this hotel, again!

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Thank Daniel R
Singapore
Reviewed 6 days ago NEWvia mobile

Having stayed at Majestic the previous few visits to Malacca, I was pleasantly surprised by how excellent this hotel is: - big, spacious room and balcony overlooking the river - same big spacious swimming pool on level 3 (esp compared with Majestic) - convenient location just outside Jonker St and beside the river cruise embarking point - good breakfast spread...

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Helpful?
Thank naimin
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear naimin, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially on our location, room & breakfast. We are looking forward to welcome you back to your home by the Melaka river! Warm regards Michael Quay Hotel Manager

Perth, Australia
Reviewed 6 days ago NEW

Enjoyed our stay at Casa del Rio. Staff were excellent. We had a river view room which we really enjoyed. Room was large enough for us. Nice big shower just a bit of mould around the bottom of recess. They definitely need to improve there restaurant, breakfast was just OK. The pastries were not fresh. Milk wasn't cold. I ordered...

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Helpful?
Thank Dennis P
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Dennis P, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially you room & our services provided. We regret to hear that our food did not met your expectations and we do apologized for this dining experience. We will definitely review the...

Singapore, Singapore
Reviewed 1 week ago

This was our first trip to Melaka and we chose Casa del Rio based of the reviews, weekday discount, and because the Luxury Coach from Singapore drops at their front door. Location was great and we appreciated the low rise architecture and uncrowded atmosphere - even over the Malaysia school holiday it didn't feel crowded. We'll be back because of...

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Helpful?
Thank Jeff C
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Jeff C, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially on our logistic from Singapore and our services. We are looking forward to welcome you back to your home by the Melaka river! Warm regards Michael Quay Hotel Manager

Singapore, Singapore
Reviewed 1 week ago

Had a pleasant stay in Casa Del Rio recently. The staff was prompt in their service and very friendly. The room was spacious and the hotel has a heritage 'feel'. From my room, I can see the river and part of Jonker Walk. The breakfast was good too :)

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Helpful?
Thank JenYeo
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear JenYeo, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us! We are very proud of our team for providing service excellence for our guests and will definitely share your comments with them! We are looking forward to welcome you back to your home...

Taipei, Taiwan
Reviewed 1 week ago

A very nice hotel by the river. You get a good view from every room. The rooms are clean and comfortable. The staff is always very warm and eager to help. The rates are also very reasonable. I wouldn't choose any other hotel in Melaka.

Review collected in partnership with this hotel
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Helpful?
Thank I9000YXchris
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear I9000YXchris, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially on our cleanliness in rooms and staff services. We are looking forward to welcome you back to your home by the Melaka river! Warm regards Michael Quay Hotel Manager

Singapore, Singapore
Reviewed 1 week ago

Hotel needs to be refurbished. Room was rather tired and furniture had seen better days. Booked the Malacca suite. Was upgraded to the ChengHo suite as it was my wedding anniversary. Complimentary desserts were waiting for us too. Nice gesture from the hotel. Water heater in both toilets did not seem to be working.

Review collected in partnership with this hotel
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Helpful?
Thank Alyxandria L
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Alyxandria L, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us! We find that your comments are very constructive and will definitely be reviewing the mentioned issues with our team. We are looking forward to welcome you back to your home by the...

Singapore, Singapore
Reviewed 1 week ago

Nice hotel by the river. Enjoyed the morning run along the riverbank. Near to Jonker Streets and nice food. Good facilities at the hotel. Wonderful staff and service. Will likely to come again in my next trip.

Review collected in partnership with this hotel
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Helpful?
Thank Acelim
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Acelim, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your morning run by the river as well as your stay with us! We are looking forward to welcome you back to your home by the Melaka river! Warm regards Michael Quay Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Casa del Rio, Melaka, part of The Boutique Collection by HPL Hotels & Resorts, is located on Jalan Kota Laksamana, Melaka, a literal 2 minute walk away from the popular Jonkers Walk and heritage attractions. Keen observers will pick out the Arabic, Chinese and Dutch influences woven into the dominantly Mediterranean architecture. This boutique hotel, offering first class services, is already a striking addition to the historic skyline of the city. The hotel's 66 guest rooms and suites, each covering a minimum of 50 sq meters, uniquely feature dressing areas, bathrooms, split level bedrooms and private balconies as well as a number of unique personal touches. Aiming to provide an "at Home" atmosphere, Casa del Rio is a sanctuary from the city's bustle, with spaces for indulgent reflective solitude or stimulating interactive conversation depending on the choice of the traveller. ... more   less 

Additional Information about Casa del Rio Melaka

Address: 88, Jalan Kota Laksamana, Melaka 75200, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $172 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Casa del Rio Melaka 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Casa Del Rio Melaka Hotel Melaka
Hotel Style:
#1 Spa Hotel in Melaka
#1 Business Hotel in Melaka
#1 Luxury Hotel in Melaka
#2 Family Hotel in Melaka
#2 Romantic Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Rio Melaka staff and other travellers.
11 questions
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Questions? Get answers from Casa del Rio Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony facing Malacca river.”
 of 5 bubbles af6011, 26 Mar 2017 | Read review
“Any room labelled "River View" is worth the extra cost.”
 of 5 bubbles 824JeffC, 22 Mar 2017 | Read review
“Get one which faces the river directly. It really adds to the feel.”
 of 5 bubbles shihserng, 16 Mar 2017 | Read review
“River view rooms offer the best panorama”
  • My bedroom & a testimonial book
 of 5 bubbles Disgiovery, 13 Mar 2017 | Read review
“The River View room was exceptional”
  • Our large River View room
  • Our River View room
  • View from our balcony over the Melaka River
  • Bathroom at Casa Del Rio
  • River View Room
  • Bath in the River VIew Room
 of 5 bubbles testla, 9 Mar 2017 | Read review
5 of 5