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Casa del Rio Melaka

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Casa del Rio Melaka
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1,246 Reviews from our TripAdvisor Community

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Showing 1,136: English reviews
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Reviewed 2 days ago NEW

the hotel is clean with excellent location and with a good price, I would recommend this hotel if your has a trip to melaka in the future. around the hotel there are a lot activities to do as visit the museums and the great Melaka river

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Helpful?
Thank miguelsQ940CI
Reviewed 2 days ago NEWvia mobile

This hotel very near with attraction places such as jonker walk,a famosa, melaka river cruise and so on. Just reach by walking.But free wifi so far not so good. This hotel also have own restaurant which is River cafe and the menu so pricey. The service so poor and late. I hope they can upgrade their service.Overall, for the location,i...

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Helpful?
Thank Shida A
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Shida A, Thank you for taking your time to provide us with this comment! We regretted to hear that our service in River Cafe & Wifi service did not met your expectation and will definitely be reviewing this with respective departments. Once again thank you for recommending our hotel and we are looking forward to welcome you back to...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Being in Melaka on business trip, i have decided to stay in Casa due to its location. To my surprise the service was excellent. The room with river view is amazing. Definitely will come back with my family.

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Thank Nawal N
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Nawal N, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your room as well as the services we provided for your recent business trip to Melaka. We are looking forward to welcome you back to your home by the Melaka river in near future Warm regards...

Jakarta, Indonesia
Reviewed 1 week ago NEW

I read so many reviews bagging out breakfast, so I warned my husband and son not to expect much. I'm not sure where these other people were staying, because it was amazing. But more on that later. The location cannot be beaten. Right on the water, step out and you are almost on Jonker Street. We stayed in the King...

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Helpful?
Thank LilyIndo
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear LilyIndo, We thank you for your kind complimenting words during your recent stay with. Our Team will always strive harder to ensure that all our guests will experience an uncompromising stay at their home by the river. We hope to see you back with us again soon. Warm regards Michael Quay

Munich, Germany
Reviewed 1 week ago NEW

Staff was very polite and attentive. Rooms and facilities like courtyard with water fountain and rooftop pool were in a perfectly maintainenced condition. Breakfast was a wide variaty of different styles.

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Thank F2745KUthomass
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear F2745KUthomass, Thank you for the time to pen down your pleasant experience during your recent stay with us. Our Team look forward to welcome you back to your home by river soon. Warm regards Michael Quay

Bandar Seri Iskandar, Malaysia
Reviewed 1 week ago

We have stayed here twice in the last 2 years. Both were perfect short breaks. The second time we were joined by my son and his wife, just arrived from the UK, and they loved it. It's a great location for visiting the old town, but it's also very tempting just to stay and relax and watch the world go...

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Thank L5952TKthomasd
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear L5952TKthomasd, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us. It is lovely that you are able to return to our hotel for second time all the way from UK & to hear that you have enjoyed your stay with us! We are...

Reviewed 1 week ago

I encountered the same problems in both of my stays in River Suite and Cheng Ho Suite i.e. hot water don't come immediately, tap (valve) at the Cheng Ho Suite bathtub spoilt and water don't flow smoothly in master bedroom basin.

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Helpful?
Thank stephenhU4631CF
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear stephenhU4631CF, Thank you for taking your time to provide us with this comment! We regretted to hear that you have a unpleasant incident with us during your stays with the toilet fixtures. We have will ensure the room inspection before arrival is implemented strictly in the future to prevent future re-occurrences. We are looking forward to welcome you back...

Reviewed 1 week ago via mobile

It's our 2nd time Staying at Casa. We always regarded Casa as the Best in Melaka. The 2nd stay is just as great as well. From the friendly staff to the super comfortable bed to the rubber ducky at the bath tub. Everything seems so perfect and well organised. I guess with the newer simple touches this time round. The...

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Helpful?
Thank Kwek Y
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Kwek Y, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially on the surprise birthday cake and greetings! We are looking forward to welcome you back to your home by the Melaka river in soon. Warm regards Michael Quay Hotel Manager

Kuala Lumpur, Malaysia
Reviewed 1 week ago

The hotel was really great I spent an overnight in one of their beautiful rooms overlooking the river. Service was excellent where the staff have a pride in their work and in their hotel, they were happy to take care of their guests and make them feel at home. Room was of a good size with all the basic amenities...

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Thank Omar M
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Stay for 2 nights at studio king with river view. The room is spacious and clean. Service provided is super fast. We requested for an extra set of mug and spoon for my son and it was delivered in just a minute. Beautiful hotel outlook especially at night. Location is strategic and surrounded by tourist spot. Highly recommended.

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Helpful?
Thank connieh27
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear connieh27, Thank you for taking your time to provide us with this comment! We are delighted to hear that you have enjoyed your stay with us especially on the speed of your additional request for you son. We are looking forward to welcome you back to your home by the Melaka river in soon. Warm regards Michael Quay Hotel...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Casa del Rio, Melaka, part of The Boutique Collection by HPL Hotels & Resorts, is located on Jalan Kota Laksamana, Melaka, a literal 2 minute walk away from the popular Jonkers Walk and heritage attractions. Keen observers will pick out the Arabic, Chinese and Dutch influences woven into the dominantly Mediterranean architecture. This boutique hotel, offering first class services, is already a striking addition to the historic skyline of the city. The hotel's 66 guest rooms and suites, each covering a minimum of 50 sq meters, uniquely feature dressing areas, bathrooms, split level bedrooms and private balconies as well as a number of unique personal touches. Aiming to provide an "at Home" atmosphere, Casa del Rio is a sanctuary from the city's bustle, with spaces for indulgent reflective solitude or stimulating interactive conversation depending on the choice of the traveller. ... more   less 

Additional Information about Casa del Rio Melaka

Address: 88, Jalan Kota Laksamana, Melaka 75200, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $174 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Casa del Rio Melaka 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Casa Del Rio Melaka Hotel Melaka
Hotel Style:
#1 Luxury Hotel in Melaka
#1 Spa Hotel in Melaka
#1 Business Hotel in Melaka
#2 Family Hotel in Melaka
#2 Romantic Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Rio Melaka staff and other travellers.
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Questions? Get answers from Casa del Rio Melaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“overlooking the river”
OmarM806, 16 Apr 2017 | Read review
“Choose room with private balcony that has view direct to the Mallaca River.”
  • Studio Lago king with private balcony
  • Studio Lago King with private balcony
  • Sunset view while Melaka River Cruise trip.
  • View from private balcony direct to Melaka's river
, 10 Apr 2017 | Read review
“Request for room overlooking the Melaka river”
MightyRedsFik, 8 Apr 2017 | Read review
“rooms on the higher levels give a better view”
geraldchan, 5 Apr 2017 | Read review
“The balcony facing Malacca river.”
af6011, 26 Mar 2017 | Read review
5 of 5