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Mahkota Hotel Melaka

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Mahkota Hotel Melaka
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564 Reviews from our TripAdvisor Community

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Showing 530: English reviews
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Singapore
Reviewed 2 weeks ago

I booked this 'hotel' (more like a 2 rooms apartment) because of the location and usually I would read reviews before booking but this time round I didn't as I don't remember my friends complained when they stayed here some years back. It was a mistake. Our check-in was smooth and we were welcomed warmly by the staff at the...

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Helpful?
Thank May-Tong
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear May-Tong, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure...

Reviewed 3 weeks ago via mobile

Hotel is already 21 years old and has not been maintained! There is some smell in the room..found some ants too! The tiles and aircon are broken and mouldy! The location is quite centralise ..opposite are shopping malls eg mahkota mall, H&F etc

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Helpful?
Thank beauty2128
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear beauty2128, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on the...

Reviewed 3 weeks ago via mobile

My experience in Hotel Mahkota was great. I booked it using the agoda application. I got it in a very good price. We requested for a early check in which was about 2 p.m. We got the room at the highest floor (as requested). The room wasn't clean. We called the housekeeper but then we decided to change the room....

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Helpful?
Thank navjoth s
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear navjoth s, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, it is our standard to accord a friendly and comfortable hospitality to all guests to ensure they check-in...

Labuan Island, Malaysia
Reviewed 16 January 2017 via mobile

We stayed in one of their suites. The room is good. Have a living room with an extra sofa bed. That is great about it. The room is clean. Only the bathroom is quite small especially one travel with family. Im not sure about the parking area but we managed to park our car in front of lobby area. Got...

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Helpful?
Thank VeeYHM
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear VeeYHM, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. It's our top priority to ensure our valued had a pleasant stay with us during their holiday. Just for your information, the hotel is having a loyalty program for our regular guest...

Singapore
Reviewed 7 January 2017 via mobile

I stay 7 Jan to 8 Jan. Good and cheap but it a old hotel. The room smell old furniture. it near to everywhere. No Wifi in the room. toiletis not clean. The Air con was noisy. At 8 plus PM I call reception there no one pick up the phone.

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Helpful?
Thank tokdiw
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear tokdiw, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Manager on the feedback...

Kuala Lumpur, Malaysia
Reviewed 6 January 2017

The hotel is centrally located. The aparttment rooms are average somewhat. No cooking allowed. Looks good on the outside but tired on the inside. Furnitures are basic a best. Otherwise average for the price that you pay.

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Helpful?
1Thank tabraham2016
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear tabraham2016, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points mentioned...

Singapore, Singapore
Reviewed 2 January 2017

Had booked as all hotel in town were full for the New Year countdown. Was travelling with an elderly so cannot find another hotel nearby. Mouldy apartment with damaged furnitures and rusty yellow water from tap and shower head. Toilet bowl water is also rusty. Aircon smell too. Bedsheets were stained and yellow too. Will not stay here again. Only...

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Helpful?
Thank JS1975
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear JS1975, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure...

Reviewed 30 December 2016

Booked an apartment with 4 beds in 2 rooms. Price was about SGD $50 per night. Counter assigned our apartment at the Jasmine building.Had to wait a few mins as room wasn't ready. The room was not clean upon entering. There were no Wi-Fi in the room and only accessible at the lobby area. Shower areas are quite rundown with...

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Helpful?
Thank Asriman K
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Asriman K, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Department on the...

Wokingham, United Kingdom
Reviewed 29 December 2016

Where do I begin? Read reviews back in Oct and hotel had a 3.5 star rating then. I usually give the benefit of the doubt and ignore terrible complaints, so went ahead to book 2 x 3 bed apartments for my family of 12 for 3 nights, Pros The only 3 'good' things about Mahkota apartments were the location, friendly...

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Helpful?
Thank baleine_33
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear baleine_33, ood Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with the respective Departments on the feedback raised...

Singapore, Singapore
Reviewed 28 December 2016 via mobile

Booked 2 x 1 bedroom apartment for 4 nights. Pros: - comes with a balcony in the living room, u get to enjoy some fresh air instead of being cooped up in the room - good security, especially if you drive and require proper parking space - free table tennis and gym for usage (charges applies for squash/tennis activities etc)...

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Helpful?
Thank reedfluteee
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear reedfluteee, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with the respective Departments on the feedback raised...

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Deluxe Room (55)
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Dolphin Pool (32)
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Hibiscus Pool (25)
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Premier Room (50)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 

Additional Information about Mahkota Hotel Melaka

Address: No. 16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $45 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Melaka Mahkota Hotel
Hotel Style:
#11 Spa Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Mahkota Hotel Melaka staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from Mahkota Hotel Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe room is a better bet if you have to stay here”
  • kitchen
 of 5 bubbles May-Tong, 1 Feb 2017 | Read review
“Average lah.”
 of 5 bubbles tabraham2016, 6 Jan 2017 | Read review
“Avoid staying at the Jasmine building.”
 of 5 bubbles , 30 Dec 2016 | Read review
“Avoid blk 4 and below”
 of 5 bubbles _mb888888888, 21 Dec 2016 | Read review
“The beds were small in our 2 bedroom apartment but quit in building 6 with an ocean view (in the distance).”
 of 5 bubbles MelGFrank, 18 Dec 2016 | Read review
5 of 5