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Hotel Equatorial Melaka

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Hotel Equatorial Melaka
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1,538 Reviews from our TripAdvisor Community

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Showing 1,383: English reviews
Reviewed 31 October 2014 via mobile

It was a pleasant stay for me. Convenient location to stay in Melaka. Food was nice with lot of verity. I like the atmosphere around. Biggest malls are just opposite to the hotel and close to cinema. Hard Rock Cafe and all other attraction is with in walking distance. Sea view rooms are highly recommended.

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Helpful?
6Thank Tanvir A
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, I am delighted to read that you had a pleasant stay at the hotel. We will continue to strive for excellence in hospitality. Our sincerest appreciation for taking the time to provide us with your review and we look forward to welcome you back to Hotel Equatorial Melaka. Yours sincerely, Adrian Chung General Manager

Amsterdam, The Netherlands
Reviewed 23 October 2014

Hotel is perfectly located next to the main tourist spots. Chinatown was a really nice place to wander around with really interesting shops. There are a couple of very big shopping malls in front of the hotel with a great variety of stores, also worth checking them if it's too hot/rainy outside. Breakfast was very complete with a big assortment...

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Helpful?
5Thank Solrac81
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind comments on the breakfast buffet spread at Rest House Café. Our team of chefs certainly strive to ensure that the best is served to our guests. I have also shared your wonderful remarks of our service staffs and they are all thrilled to learn that their efforts are appreciated. I have noted your...

Singapore, Singapore
Reviewed 21 October 2014

The room is clean, neat and comfortable. The hotel is non-smoking, so excellent for non smokers. Plus, it is located just beside the 2 shopping malls, so its pretty convenient. Overall, I do enjoy my stay here. And, should I visit Melaka again, this is the hotel I will choose.

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Helpful?
2Thank QiaoLi88
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, I am delighted to read that you enjoyed your stay at the hotel and we will continue to strive for excellence. Once again my sincere appreciation for taking the time to post your review and I look forward to welcome you back to Hotel Equatorial Melaka. Yours sincerely, Adrian Chung General Manager

Malaysia
Reviewed 14 October 2014

We were shocked at first as there's no elevator to take us from basement parking to the lobby and as expected, there's no one to greet us since we are coming from the other door. During the check in, everything was smooth but we received no friendly gesture from the staff. It annoys me a bit as it doesn't give...

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Helpful?
3Thank Hana-ssi
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. Yes, we do not have any lifts to the carpark and every effort is being made to communicate to all our guests to drop off their luggage at the lobby. I sincerely apologize for the inconvenience and we are currently embarking on improving the accessibility from the carpark to the lobby. I am...

Beverley, United Kingdom
Reviewed 13 October 2014

Stayed here for 6 nights as part of a Singapore/Malacca holiday. Arrived by coach from Singapore at Malacca Sentral then a 20 MR taxi. At reception we were asked if we would like to check in at the 21st floor as we had booked Equator Club rooms. Check in at the Equator lounge took a few moments when we were...

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Helpful?
2Thank John S
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us. It is certainly pleasing to know that we have met with your expectations throughout your 6 nights stay. I am glad that you enjoyed the Nyonya culinary journey, facilities, and breakfast buffet at the hotel. Thank you for your kind words about our staff and we are certainly very proud...

Singapore River, Singapore
Reviewed 13 October 2014

As always, early check-ins are always much appreciated. So. moi beloved and I were thankful that we were allowed to check in the moment we jumped off from the coach.... The long bus ride gave us some body aches. The hotel is like the grande dame of all hotels in Malacca. What we liked included its grandour and sense of...

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Helpful?
1Thank Dawn T
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind review. It is always gratifying to receive compliments on the hotel. I am pleased that you enjoyed the warm experience at Equatorial Melaka. We will certainly endeavor towards providing the best customer experience consistently. I have noted your comment on the bedding in your room and we sincerely apologize for not being able...

Singapore, Singapore
Reviewed 12 October 2014 via mobile

Having stayed in many accommodations arnd the world, I must say that Equatorial had been one of the worst experience I have had. My friends and I, a total of 8 of us drove to Melaka for a short 2D1N trip over the weekends. We reached the hotel at 11am and attempted to check in. We were served (not even...

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Helpful?
1Thank Koh W
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for posting your review. I sincerely apologize for the unpleasant stay. I have taken a serious view on all your feedback and addressed them with all my colleagues responsible in their respective areas for immediate corrective actions and improvements. Rest assured, every effort will be made to improve where we have fallen short. Once again, my...

Singapore, Singapore
Reviewed 10 October 2014

If you are booking last minute and is unable to get a room in better hotels like Jonker Boutique Hotel, then this hotel is a safe choice, as they have many rooms and there are many tour buses that will bring you straight to the hotel. It is also near to a rundown shopping mall but other attractions are within...

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Helpful?
3Thank bluedusk
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, I am very disappointed upon hearing of your unpleasant experience. I have taken a serious view on all your feedback and addressed them with our Front Office Manager for immediate corrective actions and improvements. Rest assured every effort will be made to improve where we have fallen short. Once again, my sincere appreciation for taking the time to...

Singapore, Singapore
Reviewed 8 October 2014

I had 2 nights stay at this hotel and enjoyed staying in more than going out. They had good gym facilities and a huge beautiful swimming pool. Breakfast is served at Resthouse Café with a good international spread to start your day. Their lunch buffet was quite good too as you can order main courses on top of the dishes...

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Helpful?
Thank missteeteecee
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, I am delighted to read that you enjoyed using our facilities and dining at the Rest House Café, K5-The Street Bistro, and Flo Lounge. I am pleased that we have met your expectations and will continue to strive for excellence. Thank you for your kind remarks about our service staff. I have conveyed your comments to them and...

Singapore, Singapore
Reviewed 8 October 2014 via mobile

An overdued review for this hotel which i went for a 2 nights stay in August with my best pal cum traveling companion. An old hotel with some major overhaul in some areas. Still has the old day rustic charm although the hotel looks ancient compared to the newer ones around. dtayed in a club executive room which is located...

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Helpful?
Thank medgor
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind review. It is a pleasure to read that you enjoyed your stay here in the Equator club room with your friend. I have conveyed your sincere comments to our staffs and they are all happy to know that their efforts are appreciated. Equator Club Lounge offers a mini buffet for guests, focusing on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 

Additional Information about Hotel Equatorial Melaka

Address: Jalan Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $67 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Asiatravel.com Holdings so you can book your Hotel Equatorial Melaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Business Hotel in Melaka
#7 Spa Hotel in Melaka
#7 Family Hotel in Melaka
#8 Luxury Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Melaka staff and other travellers.
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Questions? Get answers from Hotel Equatorial Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are quieter”
  • morning view from room
  • morning view from room
 of 5 bubbles 54amandal, 13 Mar 2017 | Read review
“if u have kids which is very active and love to play and runabout, it safer to choose a room without balcony.”
 of 5 bubbles , 13 Mar 2017 | Read review
“The premier rooms are much better.”
 of 5 bubbles msghellon20, 9 Mar 2017 | Read review
“Ask for an executive room upgrade, rooms are big about 50 square meter”
 of 5 bubbles Lex321, 7 Mar 2017 | Read review
“City view from 20 th floor amazing”
 of 5 bubbles 349randolphh, 6 Mar 2017 | Read review
5 of 5