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Fenix Inn

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471 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Kluang, Malaysia
Reviewed 20 January 2012

I stayed here for few times....the lobby here just renovate for new looking already. I choose the stay here most important is the location...near the shopping area by walking only n from shopping mall also can go through Portuguese Square, jonker walk...etc that area also hv many place of attraction n delicious food...if the room key card can given 2...

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Helpful?
Thank K L T
vivek v, Manager at Fenix Inn, responded to this review

Dear K L T, Thank you very much for your valuable feedback on our facilities and services during your recent our stay with us. We are certainly that you enjoyed your stay with us and enjoyed the convenient location of hotel for your shopping, food outlets and nearby attractions visit requirements. We are able to accord 2 key cards depending...

Petaling Jaya, Malaysia
Reviewed 10 January 2012

I stayed in here few years back and had a good experience. So for my trip last month, I booked straightaway, but I was disappointed the moment I walked into the room. The room looked pathetic, with small bed and non-carpeted floor which look dirty. No rack to put my luggage, even the remote control for the tv has got...

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Helpful?
3Thank Carmenlai
vivek v, Manager at Fenix Inn, responded to this review

Dear Main Screen 84, Thank you for your valuable feedback on our facilities and services during your recent stay with us. We sincerely apologize for the unforeseen experience during your stay, especially in your room. We will work towards improving our Housekeeping services, ensuring the issues will not reoccur. We are currently undergoing refurbishment in stages in our main and...

Singapore
Reviewed 7 January 2012

Upon checking in, we were given a room on the 3rd floor at the second building facing the back alley. We requested for a change, since in the booking I requested a Twin bed instead of a Double bed. The reception was fast to accommodate us to the main building on the second floor facing the main road. Kudos to...

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Helpful?
Thank rastared
vivek v, Manager at Fenix Inn, responded to this review

Dear Rastared, Thank you and we are very delighted to know that you have enjoyed your stay with us recently. Your recognition towards our facilities and services are very motivating. We apologize for some short comings experienced during your stay and will ensure improvements in these areas are done in order for these not to reoccur. We are in the...

Singapore, Singapore
Reviewed 28 December 2011

we have stayed in this hotel umpteen times. the only added-value we can think of this hotel - the location. very near to shopping areas. as some of the travellers have experienced - yes, the front desk officers are horrible! no smiles on their faces when checkin/checkout. for this round, it was worst! they got our room mixed up whilst...

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Helpful?
1Thank whiteSpa
vivek v, Manager at Fenix Inn, responded to this review

Dear Garfield933, Firstly, please accept our apology for the delay in replying to your feedback. Thank you for selecting Fenix Inn as your preferred accommodation provider during your numerous visits to Melaka. We sincerely apologize and take your comments on your experience with our Front Desk team positively and we will definitely improve by providing further training on customer service....

singapore
Reviewed 19 December 2011

Stay from 9th Dec to 12th Dec 2011. Being there during the last June holiday was told the hotel will be under going renovation, when visit this time the hotel completed with a bigger & brighter lobby but room are still the same. There are still room to improved on the phone reservation request. Our phone reservation was a bit...

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Helpful?
1Thank ngsh2000
liangyk, General Manager at Fenix Inn, responded to this review

Dear ngsh2000, We thank you for your valuable feedback and take note of your comments on our rooms and services. Please be informed that we are currently planning for our room upgrades in the next calendar year 2012 and as such, will be another exciting year for us. We look forward to your servicing you again in 2012. Thanks.

sabah
Reviewed 18 December 2011

Very strategic place to stay in the middle of town

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Helpful?
Thank QamaHeung
liangyk, General Manager at Fenix Inn, responded to this review

Hi Adam J, Greeting from Fenix Inn! Your appreciate your feedback and we look forward to servicing you again. Thank you.

Singapore
Reviewed 15 December 2011

We would always drive up to Melaka and stay at this hotel. The rates are cheap and the location is convenient. We would leave our car there and walk to Palawan Megamall for food and shopping. The megamall is just across the road and it's so convenient. Behind Megamall, it's the famous heritage site : St Paul's Church. Mahkota Parade...

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1Thank weheng
liangyk, General Manager at Fenix Inn, responded to this review

Dear weheng, Thank you for your positive feedback on our location. We look forward to servicing you again. Thank you.

Kuala Lumpur, Malaysia
Reviewed 13 December 2011

This hotel is a budget hotel. The price is quite expensive but it is worth it as it is in the middle of the town. Dataran Pahlawan, Mahkota Parade is within 3-5 minutes walk. A lots of restaurant near this hotel so you don't need to worry about getting food. I book a family suite. It's comfy and clean. I...

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Helpful?
Thank HunnyDeww
liangyk, General Manager at Fenix Inn, responded to this review

Dear HunnyDeww, Greeting from Fenix Inn! Your feedback is noted and thanks for posting the pictures. Cheers!

Singapore, Singapore
Reviewed 11 December 2011

Stayed 1 night with 7 other friends which we occupy total of 4 rooms. My room was located at the first floor. Overall clean, but felt the quilt had a sticky feeling. Toilet was clean, water pressure was powerful while showering. Parked my car with free valet service, felt secure and no worries (Double thumbs up). Price is a little...

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Helpful?
Thank Friends_Outing
liangyk, General Manager at Fenix Inn, responded to this review

Dear Friends_Outing, Greeting from Fenix Inn! We thank you for your valuable feedback. We shall look into and improve the areas you have pointed out. I hope my team will be able to share more eateries & places of interest in your next visit. Please look for me in your next visit and I look forward to meet up your...

Singapore
Reviewed 9 December 2011

Stayed at Fenix Inn between 3-5 Dec 2011 for a short weekend getaway. Fenix Inn provides free valet like parking with 24 hours service which was both safe and convenient. We left the car keys with them for the three days we were there, was completely satisfied with the valet service. Checking in was a breeze, we had requested a...

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Helpful?
1Thank JollyPat
liangyk, General Manager at Fenix Inn, responded to this review

Dear JollyPat, Greeting from Fenix Inn! We thank you for your positive feedback. Yes, yes, yes, we look forward to seeing you again! p.s. Please contact me in your next trip to Fenix Inn. It would be great to meet up with you then.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $26 - $46 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#2 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet room ask for it.”
 of 5 bubbles 26511709876, 16 Feb 2017 | Read review
“Quiet rooms at back building, If you prefer nearer road, main building.”
 of 5 bubbles adesmond2, 19 Dec 2016 | Read review
“Choose room with Windows”
 of 5 bubbles 539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
 of 5 bubbles chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
 of 5 bubbles Suneesh_anand, 21 Jun 2016 | Read review
5 of 5