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Holiday Inn Melaka

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#6 of 167 Hotels in Melaka
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1 room 2 adults 0 children
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Holiday Inn Melaka
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1,758 Reviews from our TripAdvisor Community

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Showing 1,584: English reviews
Reviewed 14 April 2014 via mobile

Been here for a couple of times before. Very nice, cozy, and clean. Breakfast was good and variety. Checking in and out was smooth. The staff are helpful. The only drawbacks was, we couldn't spent more time here! Highly recommended!

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Helpful?
1Thank Rizuan
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, It’s always a pleasure to have a loyal guest who is very passionate and positive with their reviews. Thank you very much for your continuous support and for staying with us. Your review has further motivated us to stay focus and devote our efforts in delivering exemplary service to our guest. I look forward to welcoming you...

Singapore, Singapore
Reviewed 12 April 2014 via mobile

We drove from Singapore to KL and broke the journey up by stopping in Melaka The hotel was fantastic staff and value for money was great The breakfast was a impressive spread Would stay again for sure. There is a free shuttle service to the town centre there and back Very clean and safe

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Helpful?
1Thank TamuSg
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for choosing Holiday Inn as your preferred hotel in Melaka and for taking the time to share your recent feedback. Your kind words will always be remembered by the team as it fuels us to deliver our promises to our esteemed guest. We look forward to having you back in the near future and I...

Wiesbaden, Germany
Reviewed 12 April 2014 via mobile

Extremely friendly staff (also warmly welcoming our kids). Very good SPA and a very good kitchen. Big "Tumbs-up" to the friendly staff!!!! Restaurant can be recommended! Clean rooms, everything high quality and thanks to staff very personal and nice atmosphere !

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Helpful?
Thank Familie123456
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, I am grateful for your kind words and excellent review. I believe that such positive feedback will only reinforce our purpose and passion in delivering exemplary service. The team and I are in pursuit of excellence and turning our vision from ‘Good to Great’. Hence, you views will only motivate us to strive and see for continuous...

Reviewed 11 April 2014 via mobile

Back here after few years... lotsa things have improved! Breakfast was superb (very tasty indeed!), with kids eat for free. Arrived here at night.... good hospitality by the staff, which has offered to send the luggage to the room (no need to ask them). Cleanliness tremendously improved (especially the surroundings and the toilet). I could see so many foreigners around......

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Helpful?
Thank Nale N
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for your positive and powerful comments. The team and I truly appreciate you taking the time to share with us your recent experiences at the hotel. Your review has further motivated us to stay focus and devote our efforts in delivering exemplary service to our guest. I look forward to welcoming you back to the...

Reviewed 10 April 2014 via mobile

stayed here for the first time from 23 Mar 14 to 30 Mar 14. requested for a melaka view stay. the stay was very nice, hubby and i loves it alot. clean bathroom, clean bedroom and excellent service! the only "bad" part is the crossing of the road to get to the city.

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Helpful?
Thank Weilin S
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent stay on TripAdvisor. At Holiday Inn Melaka, it’s all ‘About You’, hence it is vital that we practice what we preach by delivering our promise and managing ‘Great hotels Guest Love’. As a responsible hotelier, I truly understand the risk in crossing a busy street and we...

Bintan
Reviewed 8 April 2014

I stayed at this hotel 2Nights 3 days, precisely on 21 January 2014 .. I stayed at a friend .. who previously had a reservation .. since my departure from Batam afternoon so until melaka already late, approximately at 11malam, but I was greeted with ionisnya reseps staff are welcoming and friendly, the rooms until I can as I want....

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Helpful?
4Thank firmans2014
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent review on TripAdvisor. It’s very disheartening for me to learn about the shortfalls you encountered during breakfast. Please rest assured that I have spoken with my F&B Manager to review our operations during peak periods and to re-visit our service trainings in order to avoid any future...

Beijing, China
Reviewed 6 April 2014

Day one: We arrived in the evening about 11pm. The driver, who the hotel had organised to pick us up from the airport, asked us directly for payment. When we queried with the front desk, they told us they contracted out this service and we should pay the driver directly. We had not been informed about any of this. We...

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Helpful?
1Thank FelicityMF
IHGCare, Guest Relations Manager at Holiday Inn Melaka, responded to this review

Dear FelicityMF, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Butterworth, Malaysia
Reviewed 2 April 2014

Situated along the Mahkota Parade road, Holiday Inn Melaka is actually just beside/ opposite The Jetty by walking distance. Was staying in several hotel in Melaka on business and by far, I find that this is the best place to stay. I have asked one of the hotel manager which assist me to the café that the hotel has been...

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Helpful?
1Thank CK T
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for your recent review on Tripadvisor. We are in pursuit of excellence and it is vital for us to deliver our promises of ‘Great Hotel, Guest Love’. Hence, my team and I would like to thank you very much for your views on the hotel. I personally have looked into the limitations you mentioned. Please...

Singapore, Singapore
Reviewed 30 March 2014

When I entered the lobby, I was amazed with the lobby as it was spacious and well kept!! Did not have to wait for the check in, sufficient manning at the front desk and was served with a delicious cookie while getting checked in! I was served by Zariz I think, was wondering if he was the FOM as per...

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Helpful?
Thank Bartholomeusz
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest. Thank you for your feedback. With regards to your comments on WiFi, we have recently upgraded our internet services by improving the signal strength on each floor through additional access points and bandwidth. Random checks are being done by my IT personnel, checking on signal strength especially during peak times. However, I appreciate your feedback and interest...

Munich
Reviewed 30 March 2014

I was on a business trip to various locations in Malaysia and Singapore - Holiday Inn Melaka was the best hotel by far. Especially I liked the service: always helpful, very friendly. The room was perfectly clean, very spacious with a nice sitting area. Then the breakfast: such a big variety of food, different sitting areas, fresh eggs, waffles, etc....

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Helpful?
Thank OnMyWay62
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for staying with us. Your comfort is our main priority and I truly appreciate your compliments.. Your review will further fuel our passion in terms of managing a ‘Great Hotel Guest Love’. Should your travel plans bring you back to Melaka in the near future, please visit our hotel website to enjoy great savings off...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 

Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $63 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Luxury Hotel in Melaka
#4 Family Hotel in Melaka
#5 Spa Hotel in Melaka
#5 Romantic Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Melaka staff and other travellers.
13 questions
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Singapore, Singapore
over a year ago
Manche, France

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Questions? Get answers from Holiday Inn Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 403. Spacious room but not much of a view.”
 of 5 bubbles Matthew-MY, 10 Mar 2017 | Read review
“Rooms at front of the hotel look over the straights of Melaka and the rooms at the back look over the wonderful world heritage town.”
 of 5 bubbles sc0tt060266, 3 Mar 2017 | Read review
“Choose upper floors rooms to have a better view of the beautiful city of Melaka”
 of 5 bubbles KateViray, 1 Mar 2017 | Read review
“Get a room on a high floor which are quieter.”
 of 5 bubbles Audi76, 26 Feb 2017 | Read review
“Upper floor with view of the straits”
 of 5 bubbles 459ronj, 24 Feb 2017 | Read review
5 of 5