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The Straits Hotel & Suites

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Rooms
Dec. 30Dec. 31
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Straits Hotel & Suites conveniently located in the heart of Historical City of Malacca and UNESCO World Heritage site. It is just 2 mins' walk adjacent to shopping belt of Malacca where guest will enjoy easy access to shopping, entertainment, and dining destinations. The hotel offers 352 spacious of deluxe guest rooms and luxurious suites. Here you find everything that you need, from spacious accommodation to hi-tech meeting facilities and unrivalled shopping experiences. Whatever the reason for your stay, The Straits Hotel & Suites will take you to the next level of comfort.
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Property amenities
Other Russian
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Wheelchair Access
Restaurant
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Indoor pool
Outdoor pool
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Great View
HOTEL CLASS
Reviews (509)
Filter reviews
478 results
Traveller rating
82
190
97
66
43
Traveller type
Time of year
LanguageEnglish
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82
190
97
66
43
Show reviews that mention
All reviews straits suite swimming pool walking distance massage shops suite room tong sheng big bathtub deluxe king free upgrade living hall highest floor dining table small fridge malacca straits mahkota parade non smoking pleasant stay
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1 - 5 of 478 reviews
Reviewed yesterday via mobile

Booked 2 straits suite for 2nights. The rooms level at 11. The walkway to room was not ventilated and stuffy. The suite room was big. However, we noticed that the hotel was not well maintained. Wall was dirty. Room was dusty. The glass panel at...More

Date of stay: December 2018
Thank Jaaialig
Reviewed 1 week ago

Hotel is fairly good clean and surrounded with restaurant and interesting places like Banda Palawan, Mahkota Parade etc. Plenty of parking space need not worry. hotel personnel are helpful of course you have to be polite to people than people will do the same.More

Date of stay: July 2018
Thank yusof2018
Response from SM_Dept, Manager at The Straits Hotel & SuitesResponded 6 days ago

Dear Yusof Mong, Thank you so very much for your positive review of our hotel. Your comments go a long way to provide our staff with confidence and support, and we appreciate that. We hope to see you again. Thank you. Warmest Regards, The Straits...More

Reviewed 1 week ago

The hotel has not changed much since May 2018 - but the check in was pleasant enough - I asked the night before that I will be checking in early - as I was changing hotels - from next door The request was attended to...More

Date of stay: December 2018
Thank wong450
Response from SM_Dept, Manager at The Straits Hotel & SuitesResponded 3 days ago

Dear wong450, Thank you for your reviews. We regret to hear of your unpleasant experience during your stay. Referring to the water pressure in the bathroom, your feedback was shared with our management team and we will find out the course of this issue. Besides,...More

Reviewed 1 week ago

it's located near Jonker street and other tourist destinations in Malacca, though the facilities in the hotel room are a bit old, the smell in the wardrobe can be improved, the basin seems blocked. The hotel staff are quite friendly. Overall not badMore

Date of stay: December 2018
Thank wangj435
Response from SM_Dept, Manager at The Straits Hotel & SuitesResponded 6 days ago

Dear wangj435, Thank you for writing us a review. Please be informed that we have read your feedback with much concern and have highlighted it to the respective departments for their attention. Lastly, we appreciate your feedback and will continue to improve our quality of...More

Reviewed 1 week ago

I paid online but still need to give advance cash of RM200 for two rooms. You need to pay advance RM30 for parking also also plus RM4 for the heritage Malacca tax. Apart from that, you can't open the sliding door well what is the...More

Date of stay: December 2018
Thank ShuhadatulainZ
Response from SM_Dept, Manager at The Straits Hotel & SuitesResponded 6 days ago

Dear ShuhadatulainZ, Thank you for taking your time to share your valuable reviews. We regret to hear about your experience during your stay with us. As mentioned in your review, we collect a total of RM100 room deposit per room from the guest, whereby the...More

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Questions & Answers
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reginad58
November 1, 2018|
AnswerShow all 2 answers
Response from Boon Peng C | Reviewed this property |
Parking is complimentary. However, after you have checked in at the hotel reception, you have to exchange your car park ticket with a season pass at the car park office located at the car park entrance and pay a RM30... More
0
Votes
NurYahya
October 26, 2018|
Answer
Response from Ambassador97992 | Reviewed this property |
Balcony not advised to use. Before booking thr agoda do contact Ms Rhiccar. She will be able to advise you on the best deals before u submit ur booking
0
Votes
NurYahya
October 26, 2018|
AnswerShow all 4 answers
Response from herwanderlustlens | Reviewed this property |
no need book room with balcony coz it lock ... u can have a great view from the infinity pool area ; )
0
Votes
Room Tips
"Higher floor"
yusof2018
1 week ago
Read review
"spacious room and living hall"
angelieda1104
Nov. 11, 2018
Read review
"Suites are ok but not clean and areas need repairs."
ScottJTaipei
Sep. 30, 2018
Read review
"appreciate the infinity pool though view is not that appealing."
DianaFeroze
Sep. 25, 2018
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PRICE RANGE
US$36 - US$75 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
352
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