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While I was perusing the Holiday Inn website for this hotel, I noticed different rates for the same style room. I wasn’t sure what was happening until I discovered that there were room rates that included breakfast and room rates that didn’t. They use a...More
Typical great service you expect from Holiday Inn Express-very close to restaurants and fuel- My room had no road noise whatsoever but the fridge had no freezer and was a bit loud. Room was very clean and well stocked
I wanted to like this hotel, I really did. We had tons of problems during our one night stay before our cruise — no one staffing the front desk, elevators not really working, computers not working for guest use (a staff member using Facebook on...More
Thank Megan R
Response from Brianne C, Front Office Manager at Holiday Inn Mobile West I-10Responded 3 weeks ago
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MOBILE WEST - I-10.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each...More
Where did they get the picture of that nice room on the website? My room, with a view of the roof, had dark outdated carpet that I feared walking barefoot on. The refrigerator froze my insulin and food. The air conditioner looked like it was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Mobile West I-10Responded 2 weeks ago
Thank you for your stay and for taking the time to share your experience with us. It is great to know that you had a satisfying breakfast experience.
I am saddened that you did not fully enjoy your stay with us due to...More
Very convenient for our cruise experience. The room was nice, clean and had a huge TV (we were there Super Bowl Sunday).
The price included breakfast, shuttle transport to and from the terminal and parking while we cruised!
We were fully satisfied with our one...More