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Holiday Inn - Mobile Downtown/Historic District

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  • Fitness centre
  • Bar/Lounge
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486 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Carterville, Illinois
Reviewed 2 weeks ago via mobile

I use to come here to sail out for cruises. But when they stopped sailing out of Mobile, I haven't been back. Now that we can sail again, I am reminded how much I love this town. This hotel is always, clean, quiet and I live the snooze and cruise package. Will be back more and more

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Helpful?
1Thank Babe H
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

We truly enjoyed having you stay with us at the Holiday Inn - Mobile Downtown and couldn’t be happier that your time here was pleasurable in every way! We thank you for your wonderful review and recommendation. We look forward to seeing you again! Sincerely, Tayler M Front Office Manager

Reviewed 4 weeks ago

This hotel has the worst customer service I have ever encountered at a hotel. The night desk clerk was so rude to me over the phone that I canceled my reservation and stayed at another hotel a few blocks away. I called to ask a simple question about the shuttle service to the cruise port and was told this is...

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Helpful?
Thank catie2425
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Montgomery, Alabama
Reviewed 12 January 2017

This is my go to hotel on the occasions when I make my way down to Mobile. It's a huge hotel! The reception area is very nice and inviting. The rooms are your standard hotel style, nothing super fancy, but great for the price! My only complaint is that the parking on site is very limited. They do have a...

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Helpful?
1Thank BonBonTravels
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

BonBonTravels, Thank you for your review and for your wonderful comments about our hotel! It’s also pleasing to know that our facilities were to your satisfaction. We hope your wonderful experience will bring you back to stay with us again. Thank you! Tayler Myrick Front Office Manager

USA
Reviewed 22 December 2016 via mobile

Place looks like it could use some renovation. We visited bar on top floor to enjoy the drink and view. View was a-ok and bar was almost deserted. They do have a wifi and few comfortable chairs to spend your time leisurely.

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Helpful?
Thank MarcusSF
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

Marcus, Thank you for your feedback! I apologize that you found the place outdated, as we are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Tayler M Front Office Manager

Louisville, KY
Reviewed 19 December 2016

We stayed here the night before our cruise. Awesome price. The room was nice, big and roomy. Lots of hot water in the shower. It even had a small fridge, microwave and coffee maker. We did eat in the restaurant, but felt it was way over-priced. We wanted to check out the bar on the top floor, but was tired...

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Helpful?
Thank Angie R
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

Angie, We truly appreciated your delightful review of our hotel and our staff. Our team at the Holiday Inn Downtown-Mobile, enjoyed reading your review of our property. We take pride in our rooms and the service that we provide and we are so glad that you found our property to be comfortable and in the perfect location! We look forward...

Brisbane, Australia
Reviewed 5 December 2016

A solid Holiday Inn with large rooms adequately appointed. The Top floor lounge was very nice with great views across Mobile. Staff were friendly. Undercover parking available next to the hotel. We had dinner at the restaurant through their "Dinner Package" promotion which was enjoyable.

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Helpful?
1Thank BeM990
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

BeM990, Thank you so much for your review of our hotel. I am so pleased to hear you enjoyed your stay with us, as well as our Sky View Lounge on our 17th floor! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! Sincerely, Tayler M Front Office Manager

Rogersville, Missouri
Reviewed 28 November 2016 via mobile

Nice room..Heidi at the front desk and BJ in the restaurant were shining examples of friendliness and customer service. If you don't see the "Snooze 'n Cruise" package on their website, CALL THE HOTEL.

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1Thank ilykmykidz
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

Thank you so much for your review of the Holiday Inn Downtown Mobile. I am so pleased to hear you enjoyed your stay with us and the outstanding service our employees provided you and your family during your stay. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again for your next...

Washington
Reviewed 27 November 2016

Business trip. Most hotels are running about the same, but this Holiday inn needs some serious update. Built in a round frame, some of the rooms are wedged shaped. Curtis in room should have been replaced years ago, Rubber lining worn off blind so light came through in random holes. Bathroom - no door - only one to commode, about...

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Helpful?
Thank Stan5107
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Tayler M Front Office Manager

Reviewed 18 November 2016

Stayed here for 1 night. Friendly staff, great rooms, and amazing location on walking distance on all the nice bars and restaurants. Didn't use breakfast or other amenities, so we can not have an opinion on those! We liked the sky lounge bar on the upper floor with good priced drinks. Only the restrooms on top floor where not clean....

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Helpful?
Thank Tommerd
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

Thank you for being our guest at the Holiday Inn Downtown-Mobile. We are glad to know you liked your clean room and all of the close facilities near us! We appreciate your comments our Sky View Lounge Bar, as we value your suggestion and hope to be of your service again. Tayler M Front Office Manager

Boca Raton, Florida
Reviewed 12 November 2016

Downtown with nice view based on which room you get as the hotel is in the shape of a circle. On the fifth floor, big king bed, mini fridge, flat screen TV. OK the one cheap thing they do is limit the dollar amount to $10 each for breakfast after you pay extra to include it with your room. I...

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Helpful?
Thank ThePCGuy
Tayler M, Front Office Manager at Holiday Inn - Mobile Downtown/Historic District, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Please feel...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Downtown Mobile Hotel Offers Convenient Location Welcome to the downtown Holiday Inn Hotel in the historic district of Mobile, Alabama. Located just off I-165 and I-10, our Mobile hotel offers a prime location for business and leisure travelers alike. Our Mobile, Alabama hotel is ideally located in the heart of the city, providing quick access to many popular attractions and activities. Less than a mile from our hotel you'll find the Carnival Mardi Gras Museum, the Gulf Coast Exploreum and the IMAX Theater. Other attractions less than 20 miles from our hotel in Mobile include the USS Alabama, the Mobile Zoo, the Mobile Botanical Gardens and several well-known golf courses. Business travelers also enjoy a stay at our hotel in downtown Mobile due to its close proximity to area businesses. Just 14 miles from the Mobile Regional Airport (MOB), our hotel is also within a mile of the Mobile Bay Convention Center. Businesses less than five miles from our downtown Mobile hotel include Bender Ship Building, Austal USA, Alabama State Docks, Brookley Complex, Atlantic Marine and Carnival Cruise Lines. Our accommodations offer premium amenities to ensure a comfortable stay. Guests can enjoy the convenience of free high-speed Internet access, an on-site restaurant and lounge, laundry facilities, a fitness center and a business center. Book your reservations now for the Holiday Inn hotel in Mobile. ... more   less 

Additional Information about Holiday Inn - Mobile Downtown/Historic District

Address: 301 Government Street, Mobile, AL 36602 (Formerly Lafayette Plaza Hotel)
Region: United States > Alabama > Mobile
Price Range: $151 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn - Mobile Downtown/Historic District 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Holiday Inn - Mobile Downtown/Historic District Hotel Mobile
Mobile Holiday Inn
Hotel Style:
#4 Business Hotel in Mobile
#13 Romantic Hotel in Mobile
#14 Family Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn - Mobile Downtown/Historic District staff and other travellers.
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Questions? Get answers from Holiday Inn - Mobile Downtown/Historic District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat Breakfast somewhere else for the price.”
 of 5 bubbles ThePCGuy, 12 Nov 2016 | Read review
“Rooms on the South West side are the best views.”
 of 5 bubbles 201timw, 26 Oct 2016 | Read review
“Choose a room on the upper floors”
 of 5 bubbles SouthernTraveler1995, 11 Jun 2016 | Read review
“Higher floor rooms have great views.”
 of 5 bubbles POLLYANNA57, 29 Apr 2016 | Read review
“Call the local sales team for support, they are awesome! Donna was more than helpful.”
 of 5 bubbles DAVIDF581, 25 Mar 2016 | Read review
5 of 5