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Extended Stay America - Mobile - Spring Hill

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508 Springhill Plaza Ct, Mobile, AL 36608-1554
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Traveller (5)
Room & Suite (17)
Dining (2)

About

#37 of 75 hotels in Mobile
Location
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Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Self-serve laundry
Parking
Wifi
Vending machine
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Room features
Air conditioning
Kitchenette
Microwave
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Non-smoking rooms
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84Reviews1Q+A12Room tips
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Popular mentions
Rosie Thompson wrote a review Apr. 2021
Mobile, Alabama2 contributions
As a traveling nurse..your first thought is safety first..cost..and comfort..extended stay has all of that..thank you extended stay for making my stay all that and more..to the staff at the Springhill Plaza site in mobile,Alabama...love you guys
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Date of stay: March 2021Trip type: Travelled on business
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Response from ESA GM, General Manager at Extended Stay America - Mobile - Spring Hill
Responded 4 weeks ago
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
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Gwinnie57 wrote a review Jan. 2021
Chatom, Alabama3 contributions
Hotel's Favourite
This was our first time staying at this hotel and we enjoyed our stay. The Manager was extremely nice upon arrival and gave us a wonderful room. Most of the employees were always friendly and helpful. My Mother is 92 yrs young and also with (2) teenagers we were relaxed and in a great location. We most definitely enjoyed our holidays. We look forward to seeing you again in the near future. Thanks to all the wonderful staff who treated us with respect and a smile. Sincerely, Gwendolyn Holcombe & Family. 🙏🏽
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Date of stay: November 2020Trip type: Travelled with family
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Response from ESA GM, Agency / Consultant at Extended Stay America - Mobile - Spring Hill
Responded Jan. 11, 2021
Gwinnie, your excellent rating is appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We will share your compliments with our team for their warm hospitality. Thank you for the exceptional review, and we look forward to seeing you all again soon. Sincerely, Hotel Management
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Cory S wrote a review Feb. 2021
West Palm Beach, Florida2 contributions1 helpful vote
Manager is horrible. I was stranded due to vehicle breaking down 10 hrs from home. Temp was 35degress and she refused to give me a room unless I pay triple the price because of early check-in. I had no where to go, not much money, truck at dealership. She refused to help or be cordial. Ended up ubering to a Hampton down the road, they happily let me in early with no extra charge and we're completely understandable of my very bad situation. The manager at this location needs to go, she's the reason for the bad reviews. I DO NOT recommend!!
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Date of stay: February 2021Trip type: Travelled solo
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Response from ESA GM, General Manager at Extended Stay America - Mobile - Spring Hill
Responded Feb. 3, 2021
Thank you for taking the time to share your concerns online. We are disappointed to read your comments and regret the inconvenience you had. We will surely review your feedback with our associates. We appreciate your patience in this matter and hope to serve you in the future. Sincerely, Hotel Management
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Bambi wrote a review Dec. 2020
2 contributions
Most front desk staff members are really nice, but whoever is the owner of this establishment needs to be ashamed of themselves. These rooms are trash, Nasty & has dirty, filthy carpet. I suggest you keep slippers , shoes, or socks on your feet to avoid foot fungus. Definitely use shower slippers, there's mold growing. Refrigerator only keeps food cold at a minimum, & defrost on it's own so don't leave meat in it. Leaks water. House cleaning "HOODRATS" people have rudely attitudes & watch your things, barge in your room after one knock, don't give you a chance to answer, so keep your latch on the door always. Homeless & druggies roams the facility all the time begging, robbing trying to get into the laundry room to steal clothes . One maintenance person who does what he can, really nice, The hotel needs to hire more help he cant do it all. Too many things broken. Most of the time there's no one at the front desk, their in the back room clowning around several times I had to bang on the door to get someone's attention, Laundry facility always broken Lots of inconveniences, So I suggest if you don't want to deal with all this, find another hotel.
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Date of stay: November 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: There are none! Constant highway traffic & train passing
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Mobile - Spring Hill
Responded Dec. 24, 2020
Thank you for being our guest and taking the time to share your concerns. We apologize for the situation outlined and for the difficulties you endured while here. We genuinely care about delivering an exceptional experience to all of our guests, and we regret letting you down. We have shared your comments with our management team, will investigate the circumstances described, and take appropriate action. We are sorry for what transpired. Thank you and wish you safe travels. Sincerely, Hotel Management
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Mercy O wrote a review Jun. 2020
1 contribution
This is once of the nicest we have stayed at. The team that works here are awesome from housekeeping, maintenance, front desk, to the the wonderful manager. The always have a smile even when things are extremely busy. They take the time to listen to you if you do have any issue and they get it resolved quickly if they are able. We have been here since Feb 2020 and haven't had any issues. Room was extremely clean, well kept, and nice. Only one thing is a small issue they need more TV channels but that's me being picky. I would reccomend this hotel not only for the rooms and cleanliness but because the staff makes you feel welcome and like your family.
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Date of stay: June 2020Trip type: Travelled on business
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Response from iResponze A, Manager at Extended Stay America - Mobile - Spring Hill
Responded Jun. 18, 2020
Thank you for your fantastic review of Extended Stay America, and we appreciate you recommending us to future guests. It is gratifying to know you are thoroughly satisfied with the attentive and prompt service provided by our associates, and we will share your compliments with our team for a job well done. We are also delighted to read you are impressed with the cleanliness and comfort of your suite. Please enjoy the rest of your stay. Sincerely, Hotel Management
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PRICE RANGE
US$60 - US$93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america - mobile hotel mobile, mobile extended stay, extended stay mobile
LOCATION
United StatesAlabamaMobile
NUMBER OF ROOMS
114
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Frequently Asked Questions about Extended Stay America - Mobile - Spring Hill
What are some of the property amenities at Extended Stay America - Mobile - Spring Hill?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Extended Stay America - Mobile - Spring Hill?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Mobile - Spring Hill?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Extended Stay America - Mobile - Spring Hill?
Conveniently located restaurants include Dreamland BBQ, Morrison's Cafeteria, and MaGhee's Grill on the Hill.
Are pets allowed at Extended Stay America - Mobile - Spring Hill?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Mobile - Spring Hill?
Many travellers enjoy visiting Richards DAR House Museum (7.5 km), The Fort of Colonial Mobile (7.9 km), and Historic Oakleigh House (6.6 km).
Is Extended Stay America - Mobile - Spring Hill accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.