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Candlewood Suites Montgomery

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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Enterprise, Alabama
Reviewed 15 June 2016 via mobile

As the title says This Candlewood is like all the other Candlewoods I have been to; great. The front desk staff is friendly and informative. The rooms are large and clean. It's in an amazing location. It's located in the safest area in Montgomery. It's also located very close to food and shopping. A shopping mall is less than a...

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Helpful?
Thank flycbyrd
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

First I want to apologize about the bathroom condition. I am pleased that you enjoyed the property and the shopping at east chase. Everyone loves the DVDS, and the grills outside. The staff loves talking to the guests and making them feel at home.

Belton, Texas
Reviewed 31 May 2016

The front desk worker (Sabrina) was outstanding with her welcome of me to the hotel and the room was great as well. I would recommend this hotel to everyone coming into Montgomery, Alabama. There is an Cracker Barrel across the parking lot; so you can walk over and get some great food. I will have some of my guest to...

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Helpful?
Thank PlatformPM
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for choosing candlewood suites, Sabrina loves talking to the guests. We love making the guests feel like there at home. I can not wait to meet you next year May.

Destin, Florida
Reviewed 25 April 2016 via mobile

One of the best extended stay hotels I have ever stayed in. Very close to shopping and restaurants. Super clean room, and friendly staff. Well equipment fitness room. No problems with the wifi. Highly recommend!

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Helpful?
Thank Ivebeeneverywheredude
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for your feedback . We take our guest comments very seriously , We appreciate your high score in service . I am glad that you had a great experience with the staff and a great room . Sincerely Kynthia Wagner General Manager

Anniston, Alabama
Reviewed 7 April 2016

We booked this hotel as part of a school trip, so we were not expecting much. We were very pleasantly surprised! The hotel is very clean and well maintained. The room was comfortable, laid out well and even had a small kitchen area. The staff was extremely competent, efficient and friendly. Is was an excellent value for the price of...

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Helpful?
Thank AMMCPA
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for taking time out to write this review, .I strive for great customers service, There is no greater feeling then hearing great comments from our valued guests. I am glad you enjoyed the rooms. Reviews like yours push to do provide excellent service Kynthia Wagner General Manager Candlewood Suites

Hueytown, Alabama
Reviewed 31 March 2016 via mobile

Very basic hotel but clean and quiet. Not very far from food and shopping but definitely not walking distance. Continental breakfast was what I expected in this price range. Good value hotel. Fitness center was small and fills up fast requiring me to workout later in the day.

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Helpful?
Thank jepoarch
IHGService, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear jepoarch, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be clean and quiet. However, we would like to apologize for not meeting your expectations regarding our fitness center. We also regret the issues you had with our location. Reviews like yours...

Washington DC, District of Columbia
Reviewed 28 March 2016

I stayed in the 1 bedroom suite and it was awesome! There is a kitchenette in there & I love to cook! I had trouble turning on the TV but as soon as I called the front desk, the receptionist came and fixed it so quickly. I do appreciate that!

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Helpful?
Thank Endeya M
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you very much for sharing your experience from your recent stay. I love to hear that the staff is working hard to make our guest happy. I am glad that you enjoyed the the setup of the room. Kynthia Wagner General Manager Candlewood Suites

Columbus, Georgia
Reviewed 7 March 2016 via mobile

It says free Bfast, not so much. 1.) no free bfast 2.) no daily room cleaning (by request) 3.) details, details, details (dish soap 4 kitchen would be nice, same with comp Bfast, and daily room cleaning should be standard) Despite managements lack of oversight, the 2 ladies at the front desk were rather accommodating and at least extend courtesies...

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Helpful?
Thank MileHighGovTraveler
IHGService, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear MileHighGovTraveler, Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to our staff's service. On the other hand, allow me to apologize if you may have experienced any inconvenience due to some of our amenities. Rest assured that it is...

Jacksonville, North Carolina
Reviewed 5 March 2016 via mobile

I stayed here for one night on a cross country drive from the carolinas to California. Let me start by saying the two women at the front desk were fantastic! They were friendly and helpful! By no fault of theirs The first room we were given smelt like vomit- they immediately fixed this and gave us another room. The beds...

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Helpful?
Thank adventuresofkambie
IHGService, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear adventuresofkambie, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our front desk. However, we’re sorry we fell below your expectation regarding the pet policy. We will look into this concern. We take all reviews positive and negative very seriously, and...

Reviewed 30 January 2016 via mobile

I stay at the candlewood suites i enjoyed my stay there the front desk staff was very nice ..very nice and clean hotel what i like about there rooms are they have the dvd player in there rooms ..the hotel also have a snack room so you really dont have to go to the store ... They also have a...

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Helpful?
Thank Carlos W
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for sharing your thoughts about our staff . Happy to hear you enjoyed the DVD player in the room. The Cupboard is a great bonus that we have at the hotel. Customer service is the very important , so training the staff to always make each stay special. Kynthia Wagner General Manger

Auburn
Reviewed 19 December 2015

Went to Montgomery for work. Easy reservation. got to the hotel and Sabrina was awesome as the hostess. Quick checking. Clean room and quiet. I am happy to stay there even tho I stayed at Holiday Inn across the street all the time.

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Helpful?
Thank Rozi O
Michelle W, Manager at Candlewood Suites Montgomery, responded to this review

Good Evening Rozi: We are glad you enjoyed your stay while working in Montgomery, Alabama. We appreciate the feedback about the hotel and the service that Sabrina provided. We look forward to hosting you again if you are in the area. Safe Travels M. Wells Prad

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located within walking distance of The Shoppes at Eastchase and Colonial Bank Headquarters, and only minutes from Auburn University at Montgomery, Maxwell AFB and Gunter AFB, Candlewood Suites at Eastchase extended stay hotel is the perfect alternative to corporate apartments.At Candlewood Suites, we put the amenities in your room. Cook meals in the fully equipped kitchen, or relax in the overstuffed recliner while watching movies from our free movie library. ... more   less 

Additional Information about Candlewood Suites Montgomery

Address: 9151 Boyd Cooper Parkway, and Eastchase Parkway, Montgomery, AL 36117
Region: United States > Alabama > Montgomery
Price Range: $124 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Montgomery 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Candlewood Suites Montgomery Hotel Montgomery
Montgomery Best Inn
Best Inn Montgomery
Hotel Style:
#20 Business Hotel in Montgomery
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Questions & Answers

Questions? Get answers from Candlewood Suites Montgomery staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you have more than one adult traveler, pay for a double queen.”
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“Choose Non-Smoking!!”
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“Great recliners and full size kitchen”
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