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Courtyard Montgomery

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Courtyard Montgomery
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Reviewed 6 September 2016 via mobile

Stopped at this hotel as a random stop. The staff was super friendly and helpful to get us a room last minute for the best possible price. Stayed and relaxed a little by the pool before taking off the next day and it was very clean. Highly recommend staying at this hotel!

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Helpful?
Thank Bvarela
Amber C, Manager at Courtyard Montgomery, responded to this review

Hello! Thank you for sharing your experience at the Courtyard by Marriott Montgomery. We are so happy to hear you enjoyed your stay. Please let us know if we can be of further assistance. We hope that if your travels bring you our way, we will see you again! Amber Chandler Operations Manager

Washington DC, District of Columbia
Reviewed 6 September 2016

This hotel has been redone and looks very modern. Clean rooms, new furnishings and great staff. Check in and out was very easy - no problems. located just off of Rout 85, so it's easy to get on and off the highway.

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Helpful?
Thank 56miles
Amber C, Manager at Courtyard Montgomery, responded to this review

Hello, Thank you taking the time to leave us a review! We are so happy to see that you had a great stay with us! We hope to see you again when your travels brings you back to the area! Please feel free to contact us if we can further assist you in any way. Thank you! Amber Chandler Operations...

Cleveland, Ohio
Reviewed 3 September 2016

I was totally impressed from the minute I walked in. Very welcoming staff. Check in process was very fast.Can tell the staff goes above and beyond to keep this hotel clean.My room was very comfortable. I will definitely make this my half way stop again on my travel home.

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Helpful?
Thank bucnasty1234
Amber C, Manager at Courtyard Montgomery, responded to this review

Hello, I am glad you enjoyed your stay with us! Your feedback is very important to us and I will be sure to pass it along to the staff! We hope your travels bring you back soon! :) Amber Chandler Operations Manager

Reviewed 3 September 2016

I stayed at the hotel this past week and my stay was amazing the staff was amazing. Especially my dealings with Tory & Deedra. They were very helpful and made my stay extra special. I would definitely stay at this property for my next trip to Montgomery.

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Helpful?
Thank Haley C
Amber C, Manager at Courtyard Montgomery, responded to this review

Thank you for taking the time out to leave us a review! We appreciate your loyalty! I am so glad that Tory and Deidre was able to assist you with all your needs. We hope to see you again soon!

Lafayette, Louisiana
Reviewed 26 August 2016

The staff was friendly, and very helpful. The swimming pool, is better and clearer in person. I really enjoyed the room, it was clean, and the decor was nice. I enjoyed the bed, and the Bistro in the morning was the topping on the cake, Johnika was extremly helpful and the food was delicious. I will be returning and I...

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Helpful?
Thank gemini33487
Amber C, Manager at Courtyard Montgomery, responded to this review

Hello! Thank you for your review! I am so glad to hear you had a great stay with us! We definitely look forward to seeing you again next time you are in the Montgomery area! Amber Chandler Operations Manager 334-272-5533

Mobile, Alabama
Reviewed 13 August 2016

I stayed a night at the Courtyard in Montgomery, two hours after my checkout I called the hotel back when I remembered I left my dress clothing hanging in the room. After waiting on the phone for 17 minutes, the operator stated, “we can not find your items, let me get your contact information and we will call you back.”...

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Helpful?
1Thank JonCebron
Amber C, Manager at Courtyard Montgomery, responded to this review

Hello Jon, My name is Amber and I am the new operations manager here at the Courtyard. I am sorry to hear that you have had a negative experience here at the Courtyard Montgomery. That is not typical of the Courtyard brand and I plan to make sure all issues like the ones you have experienced are corrected. Please contact...

Reviewed 7 August 2016

Arrived & greeted. ..after getting to room was tired...front desk provided suggestions for delivery. Relaxed & had great Chinese delivered in. Next morning woke to find out vehicle battery was dead. No one had jumper cables, so hotel staff went and bought some!!!! HUGE THANK YOU TO THE YOUNG LADY AT THE FRONT DESK AND BRANDON FROM THE BISTRO!!!!! GIVE...

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Thank POLLY J
Chicago, Illinois
Reviewed 5 August 2016 via mobile

I was greeted warmly at check-in and when I couldn't the door to my room to open, the staff quickly worked to get us a new room. The building was extremely clean & the beds are very comfortable. The location of the hotel is very convenient as it is just off of the interstate and nearby a variety of restaurants....

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Thank Allison H
Atlanta, Ga
Reviewed 2 August 2016

They have apparently been renovating this hotel, and the lobby looked great and the room was comfortably furnished and clean. There was a terrible problem with odor in the room when I first arrived - I opened the patio door and turned on the air conditioner and it resolved within a few hours. I think the problem may be that...

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Helpful?
Thank Gilb6108
Tyra T, Front Office Manager at Courtyard Montgomery, responded to this review

Gilb6108, Thank you for taking the time to share your thoughts about your recent stay at Courtyard Montgomery. I have shared your comments with the appropriate departments and would like to assure you that we are working hard to resolve each of these issues. It is our goal to make each stay as pleasant and memorable as possible for each...

Atlanta, Georgia
Reviewed 27 July 2016

Wow... where to I begin? 1. Run down. 2. Bar closed? Are you kidding me? 3. Beggars in the parking lot? 4. No plugs to plug in your laptop at the desk? 5. Broken thermostat One of the worst Courtyards in the system... Stay away.

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Helpful?
Thank Sazzy31
Tyra T, Front Office Manager at Courtyard Montgomery, responded to this review

Sazzy31, Thank you for taking the time to provide feedback about your recent stay with us at Courtyard Montgomery. I sincerely apologize that we did not meet your expectations during your visit. I would love the opportunity to discuss the areas that we fell short in. Please contact me at your convenience at 334-272-5533 or by email at tyrathompson.cymo@gmail.com. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
This hotel is newly renovated in May of 2016. ... more   less 

Additional Information about Courtyard Montgomery

Address: 5555 Carmichael Road, Montgomery, AL 36117
Region: United States > Alabama > Montgomery
Price Range: $152 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Montgomery 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Montgomery Hotel Montgomery
Montgomery Courtyard
Montgomery Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Montgomery staff and other travellers.
1 question
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Indiana
15 days ago

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Questions? Get answers from Courtyard Montgomery staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd ask for a room on the 2nd floor to reduce hallway traffic noise.”
 of 5 bubbles santorin4, 4 Mar 2017 | Read review
“ask for a room away from the highway. Courtyard view.”
 of 5 bubbles mullensj, 20 Feb 2017 | Read review
“The Courtyard view is excellent from the second floor suites.”
 of 5 bubbles maddiemiller309, 5 Jan 2017 | Read review
“Courtyard view with balcony”
 of 5 bubbles gb0ne123, 26 Oct 2016 | Read review
“Rooms facing the parking lot are quieter.”
 of 5 bubbles TrishM315, 18 Oct 2016 | Read review
5 of 5