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Home Towne Suites - Montgomery

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Home Towne Suites - Montgomery
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93 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Tuscaloosa, Alabama
Reviewed 2 days ago NEWvia mobile

THIS IS THE WORST PLAVE I HAVE EVER STAYED!!!!First i had to wait till 630 to check in and the desk clerk was rude and unconcerned. They do not give refunds for any reason. When I got in my room o had no TV, the lock didn't work and they didn't have pillow cases on the bed. My friends on...

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Thank Jared_588
Alabama
Reviewed 12 February 2017 via mobile

This a new hotel in the East Chase shopping center area. Exceptional location with plenty of quality shopping and dining options in the East Chase area. Hotel was extremely clean and comfortable. The room was larger than most in this hotel class. Includes a generous complimentary breakfast with ample hot and cold food opinions. The room price was one of...

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1Thank LeeAuburn
Rochester Hills, Michigan
Reviewed 15 January 2017 via mobile

This is the second worst hotel I've ever stayed in (the absolute worst being The Campus Inn in Lafayette, IN). It is dirty, the furniture is broken, and the kitchen is not equipped. There was one plate in the cupboard–and trust me, I wasn't about to use it. Two packets of coffee for a coffee maker were on the counter,...

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1Thank Drue P
Reviewed 1 December 2016

I have stayed in other places like extended stay america. This place is much nicer. Reasonably priced. Home like feel. Has everything you would need in a house. Small stove and oven included. Computer desk was a plus. Plenty of space. I stayed in the room with the queen size bed. I would recommend to anyone doing a travel assignment...

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1Thank Jared K
Reviewed 27 November 2016 via mobile

I stayed there several times the workers are very nice and the GM Cheri of the hotel is very nice she does a very good job of making the guest happy she will do whatever it takes to please a gas at the hotel that is the best manager I seen in the hotel so far

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1Thank Clifton R
Reviewed 22 November 2016 via mobile

I have stay there a few months back and the facility was set up very nice even though they were remodeling the place. The employees were very friendly and courteous. They are there to answer any questions or concerns about anything. I enjoyed my stay there and will be visiting again very soon.

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1Thank Tooblessedtobestress
Reviewed 19 November 2016 via mobile

This place was horrible. We were supposed to stay two nights. We got there and the room had no towels and no toilet paper. The room smelled like cigarette smoke although non smoking. The floors were sticky. The table tops had sticky spots on them. The bathroom sink had little hairs all over it where it looked like someone had...

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Thank Mercyok
Talladega, Alabama
Reviewed 10 November 2016

This place is filthy! Believe every review you read or you will end up just as disgusted as we were. The GM and Sales Mgr. need to be trained on simple customer service resolution. The hallways smell, roaches on the wall right outside your room door, no towels at check-in, no phone or no cord to the phone you may...

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1Thank VolleyLife
Moore
Reviewed 12 September 2016

This hotel should not be taking in guest until they work on several issues they have. Upon arrival to our room, one bed had no linen on it, no towels in our room and no toilet paper. When we requested toilet paper at the desk we were told someone had to run buy some and it was still a few...

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4Thank Beverly J
Reviewed 19 August 2016 via mobile

I have never in my life been around such rude,racsist,and lazy worked in my life.We stayed there 12 days and not one time did a housekeeping visit our room.It was so roach infested and disgusted.NEVER STAY HERE.....YOU HAVE BEEN WARNED...

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2Thank Paula W
HTS-Montgomery-GM, General Manager at Home Towne Suites - Montgomery, responded to this review

Hi Paula, thank you for your review about your stay. I have addressed your concerns with the staff. Within the upcoming months we will be completely renovating our property and some of the upgrades will include new lighting, kitchen appliances, towels, furniture, and much more. We hope to see you again when our property is updated.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the capital of Alabama, Home-Towne Suites of Montgomery offers affordable extended stay lodging accommodations for business and family travelers. Home-Towne Suites of Montgomery features spacious suites comfortably furnished and equipped with full kitchens and living areas. This suites full kitchen includes a 4 burner stove top with oven, a dishwasher, and a toaster. The hotel boasts a friendly staff and excellent customer service as well as easy access to Interstate 85 (Dr. Martin Luther King, Jr. Expy) which brings you to downtown Montgomery in less than 10 minutes. For added convenience, the hotel provides free parking, Wi-Fi and premium cable TV. Guests also enjoy 24-hour access to the onsite laundry facility and vending area. ... more   less 

Additional Information about Home Towne Suites - Montgomery

Address: 5047 Towneplace Dr, Montgomery, AL 36106 (Formerly Crestwood Suites of Montgomery)
Region: United States > Alabama > Montgomery
Price Range: $75 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Home Towne Suites - Montgomery 2*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Montgomery Hotel Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Home Towne Suites - Montgomery staff and other travellers.
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11 days ago

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Questions? Get answers from Home Towne Suites - Montgomery staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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