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Home Towne Suites - Montgomery

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Home Towne Suites - Montgomery
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90 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Rochester Hills, Michigan
Reviewed 2 days ago NEWvia mobile

This is the second worst hotel I've ever stayed in (the absolute worst being The Campus Inn in Lafayette, IN). It is dirty, the furniture is broken, and the kitchen is not equipped. There was one plate in the cupboard–and trust me, I wasn't about to use it. Two packets of coffee for a coffee maker were on the counter,...

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Helpful?
Thank Drue P
Reviewed 1 December 2016

I have stayed in other places like extended stay america. This place is much nicer. Reasonably priced. Home like feel. Has everything you would need in a house. Small stove and oven included. Computer desk was a plus. Plenty of space. I stayed in the room with the queen size bed. I would recommend to anyone doing a travel assignment...

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Thank Jared K
Reviewed 27 November 2016 via mobile

I stayed there several times the workers are very nice and the GM Cheri of the hotel is very nice she does a very good job of making the guest happy she will do whatever it takes to please a gas at the hotel that is the best manager I seen in the hotel so far

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Thank Clifton R
Reviewed 22 November 2016 via mobile

I have stay there a few months back and the facility was set up very nice even though they were remodeling the place. The employees were very friendly and courteous. They are there to answer any questions or concerns about anything. I enjoyed my stay there and will be visiting again very soon.

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Thank Tooblessedtobestress
Reviewed 19 November 2016 via mobile

This place was horrible. We were supposed to stay two nights. We got there and the room had no towels and no toilet paper. The room smelled like cigarette smoke although non smoking. The floors were sticky. The table tops had sticky spots on them. The bathroom sink had little hairs all over it where it looked like someone had...

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Thank Mercyok
Talladega, Alabama
Reviewed 10 November 2016

This place is filthy! Believe every review you read or you will end up just as disgusted as we were. The GM and Sales Mgr. need to be trained on simple customer service resolution. The hallways smell, roaches on the wall right outside your room door, no towels at check-in, no phone or no cord to the phone you may...

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Thank VolleyLife
Moore
Reviewed 12 September 2016

This hotel should not be taking in guest until they work on several issues they have. Upon arrival to our room, one bed had no linen on it, no towels in our room and no toilet paper. When we requested toilet paper at the desk we were told someone had to run buy some and it was still a few...

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2Thank Beverly J
Reviewed 19 August 2016 via mobile

I have never in my life been around such rude,racsist,and lazy worked in my life.We stayed there 12 days and not one time did a housekeeping visit our room.It was so roach infested and disgusted.NEVER STAY HERE.....YOU HAVE BEEN WARNED...

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1Thank Paula W
HTS-Montgomery-GM, General Manager at Home Towne Suites - Montgomery, responded to this review

Hi Paula, thank you for your review about your stay. I have addressed your concerns with the staff. Within the upcoming months we will be completely renovating our property and some of the upgrades will include new lighting, kitchen appliances, towels, furniture, and much more. We hope to see you again when our property is updated.

Reviewed 12 August 2016

This place is well located and affordable. In theory, it is well setup and a great deal for anyone with a relatively long stay and car. The setup is studio style with a bathroom, kitchenette, and living/sleeping space. It should have been cool. At first glance it was decent but that devolved to shabby and then just plain dirty. The...

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Thank Tiffany C
Alyssa B, Public Relations Manager at Home Towne Suites - Montgomery, responded to this review

Hi Tiffany, thank you for your notes about your stay. I greatly appreciate your comments about the room needing updating. Within the upcoming months we will be completely renovating our property and some of the upgrades will include new lighting, kitchen appliances, towels, furniture, and much more. We hope to see you again when our property is updated.

Chicago, Illinois
Reviewed 7 August 2016

My father walked into his room after checking in and there were roaches scattering all over the room. He immediately informed the front desk that he would not be staying there. I do not recommend this hotel at all out of fear of having roaches crawling all over you. Find a different hotel.

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Thank Monique201401
Alyssa B, Public Relations Manager at Home Towne Suites - Montgomery, responded to this review

Hi Monique, thank you for your comments about your father's stay. We apologize of the condition of his room upon arriving and have addressed those issues with the hotel management team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the capital of Alabama, Home-Towne Suites of Montgomery offers affordable extended stay lodging accommodations for business and family travelers. Home-Towne Suites of Montgomery features spacious suites comfortably furnished and equipped with full kitchens and living areas. This suites full kitchen includes a 4 burner stove top with oven, a dishwasher, and a toaster. The hotel boasts a friendly staff and excellent customer service as well as easy access to Interstate 85 (Dr. Martin Luther King, Jr. Expy) which brings you to downtown Montgomery in less than 10 minutes. For added convenience, the hotel provides free parking, Wi-Fi and premium cable TV. Guests also enjoy 24-hour access to the onsite laundry facility and vending area. ... more   less 

Additional Information about Home Towne Suites - Montgomery

Address: 5047 Towneplace Dr, Montgomery, AL 36106 (Formerly Crestwood Suites of Montgomery)
Region: United States > Alabama > Montgomery
Price Range: $77 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Home Towne Suites - Montgomery 2*
Number of rooms: 95
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Also Known As:
Towneplace Suites Montgomery Hotel Montgomery
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles , 9 Jul 2016 | Read review
“Very efficient”
 of 5 bubbles tonyrI3356NZ, 9 Feb 2016 | Read review
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