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Extended Stay America - Montgomery - Carmichael Rd.

7.8 km from Montgomery centre
  • Free Wifi
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5115 Carmichael Road, Montgomery, AL 36106-3341
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Reviewed 3 weeks ago via mobile

I stayed here for 4 weeks because it was the cheapest place with a kitchen I could find. The good: Room was spacious, everything worked. The bad: Bedding, furniture, kitchen, and bathroom were newish but as cheap as they come. Mattress and bedding took a week or so to get used to before I slept well. On check in, I...

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Helpful?
Thank Aaron P
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that all aspects of your experience were such a disappointment from the beginning of your stay and throughout the duration. I am sharing your words with each department...

Oshkosh, Wisconsin
Reviewed 23 December 2016

When we made our reservation, Richard the GM was very accommodating. Check in was as we expected it to be. The maintenance man has taken care of a few very minor repairs in our room quickly and was enjoyable to deal with. Both housekeeping ladies have done an excellent job servicing our room. We will be here for over one...

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Helpful?
Thank northnet2016
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you taking the time to write such a thoughtful review. I am proud of our team for making your stay so enjoyable and that you were assisted properly. Thank you again for your review. We look forward to seeing you next year when your travels bring you back to our area.

Minneapolis, Minnesota
Reviewed 3 December 2016

We stayed at the Extended Stay America in Montgomery, AL for 2 nights for the Turkey Day Classic (my Alma Mater's homecoming event) and to be honest the room was up to date, furnished nice but we did encounter a few issues while staying. #1: The so-called continental breakfast offered way less than I expected (No waffle maker, cooked items...

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Helpful?
Thank Marcia M
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Thank you for your thorough review of our property. We appreciate you letting us know that we failed to meet your exceptions with breakfast and the lack of professionalism with our front desk. We are sorry for this issue and will take steps to better coach our staff. Thank you again for your review. We look forward to seeing you...

Reviewed 2 December 2016

I first stayed at this hotel to get away from the other location not too far away. This ESA is a little more pricey than the other, but is definitely worth the extra few bucks. I have had a few small issues in rooms ie. Tv not working, heater not working, shower leak, but nothing too serious. I definitely prefer...

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Helpful?
Thank lovealittlechefCoco
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the television and heating unit. We are sorry for this issue, but are happy to read that we provided you with an alternate room and professional service. Thank you again for your review. We look forward to...

NC
Reviewed 20 November 2016 via mobile

The beds were clean. Room was big. That was probably it Good for one night transit type. Extended?? Hmm... Won't recommend for that. Internet was down as well. The area is well lit and some stores and food around. That's one thing I look for especially during transit.

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Helpful?
Thank sr_srikanth
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear you enjoyed the clean beds and large rooms. However, we sincerely apologize that the internet being down during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Lindsay, Canada
Reviewed 30 October 2016 via mobile

Fast check-in. I wish they would have explained that there was nothing in the room. You have to request dishes, pans etc. So I went down and asked. The nice lady brought me the dishes. But no toaster or coffee maker. It says on the website that the rooms have them. Perhaps they should tell you at check in what...

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Helpful?
1Thank Paula J
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you taking the time to write such a thoughtful review. Please accept our apologies that we failed to explain that the dishes, pans and small appliances are kept sanitary until a guest requests them. Still, we are delighted to know that we were able to provide you with a clean comfortable stay. Thank you again for your review....

Montgomery, Alabama
Reviewed 29 September 2016 via mobile

We have stayed 6 months at this Extended Stay America and have been more than pleased. The place is immaculately clean and has new furniture, carpet, and paint. There is no smoking or pet smell although we have seen pets sparingly . Staff and management is very friendly and you can tell they love their job. They are always smiling...

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1Thank kenzw95
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that we have all succeeded making your stay so great with us. Thank you again for your review. We look forward to seeing you both daily and please let us know what we can do to help continue making your time with us enjoyable.

Fort Worth
Reviewed 18 July 2016

I only stayed there one night but the customer service was awesome. Quick check in the best and I was provided a suite with a full size refrigerator too. A stove, an oven, a microwave and all the utensils were also provided for my use for free. This room had a bedroom with a queen bed and a tv and...

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1Thank superpero
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you received such wonderful service from our team during your visit. As well, I'm happy that you found your room to be clean and that you enjoyed our location. We strive to provide all guests with a "home away from home" experience, and...

Louisville, Kentucky
Reviewed 3 July 2016 via mobile

This hotel has just been renovated at its absolutely awesome. The rooms were very clean and you can't beat the price. We've stayed at the Extended Stay America on the Eastern Blvd. in Montgomery and it was not any good. The rooms over there had a strange odor and there was never any breakfast food or an attendant at the...

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1Thank Marika S
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you posting a review of our hotel. I am glad that you enjoyed your clean room and our great rates during your visit. Thank you for choosing Extended Stay America. We look forward to welcoming you back soon.

Fairhope, Alabama
Reviewed 29 June 2016

Perfect place to stay, Clean, Comfortable, suite. All rooms are non smoking. Upon arrival we were greeted by a very friendly Ashley, who addressed all of our needs at the beginning, like kitchen utensils, pots and pans, coffee pot, toaster, (kitchen set), and any additional bedding, pillows, etc. The next morning, Pat, at the front desk helped us with an...

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1Thank mechelem4
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

The staff and I read your review, and would like to thank you for writing such great things about your stay. I will be sure and let all the staff know that you appreciated their efforts to make your stay so comfortable. Thank you again for your review. We look forward to seeing you in the future, should your travels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Montgomery - Carmichael Rd.

Address: 5115 Carmichael Road, Montgomery, AL 36106-3341 (Formerly Studio Plus Deluxe Studios)
Region: United States > Alabama > Montgomery
Price Range: $84 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Montgomery - Carmichael Rd. 2.5*
Number of rooms: 71
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Also Known As:
Studio Plus Montgomery
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Questions & Answers

Questions? Get answers from Extended Stay America - Montgomery - Carmichael Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?