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Renaissance Montgomery Hotel & Spa at the Convention Center

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Renaissance Montgomery Hotel & Spa at the Convention Center
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537 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Washington, District of Columbia, United States
Reviewed 24 November 2015 via mobile

The check in situation is not customer friendly. We pulled in front of hotel, but no valet or bellman appeared. So we drove around to find self park. Missed it first time. On second loop, a valet wandered out and gave us directions to garage. Got to garage. Lots of luggage but no carts, no bellmen, no assistance of any...

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Helpful?
Thank Elaine H
Craig H, Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for being a guest at the Renaissance Montgomery and thank you for your feedback. Your comments will be shared with our Director of Parking. Our parking garage is current managed by a third party Management company. (AAA Parking). AAA Parking currently does provide Valet parking service and Bellman services from the Front Entrance of the Hotel however, they...

Abbeville, AL
Reviewed 17 November 2015

This is one of the nicest hotels we have stayed at a few times. It had ample room in our two bedroom queen sized room and a nice desk and sitting area. We did have free Wifi. The bathroom was very nice with a great glassed wall shower, tub and ample space on the counter. The convention hall - the...

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Thank familyfun001
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center! We are always happy to hear from our returning guests, and are delighted we were able to host your stay in Montgomery. I'm so glad you were able to take advantage of our downtown riverfront location and dine in some the best local restaurants. We...

Neuburg, Germany
Reviewed 14 November 2015

The Renaissance in Montgomery is in the middle of everything downtown. Downtown is nice, they do hard to revitalize it, but it is still a very quite location. There are some restaurants, the river front is nice, but not a lot is going on. It looks like it need a lot ore effort to revitalize it. The hotel is very...

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Thank stefanl70
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you so much for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center. We are so glad we were able to host your stay while in Montgomery, and are pleased you were able to take advantage of our riverfront location. With a spirit to serve, we take great pride in not only meeting, but exceeding our...

Santa Rosa Beach, Florida
Reviewed 12 November 2015 via mobile

To preface, I do not enjoy writing negative reviews however I am employed in the customer service industry and could not believe the abysmal service. I should also mention that I am lifetime platinum with Marriott and have frequented Marriott establishments thought the globe. The purpose of our trip was to attend a ball game and chose this property due...

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2Thank kcornelius
Craig H, Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for being a guest of the Renaissance Montgomery and thank you for your feedback. I do apologize for any inconvenience you experienced. We have shared your concerns with our Director of Parking and our Management Team. We look forward to the opportunity to serve you again in the future.

Ottawa, Canada
Reviewed 11 November 2015

Stayed here for 2 nights while playing golf on the Robert Trent Jones Trail. Right downtown in an area that is undergoing a transformation. Beautiful old buildings all around with some restaurants nearby. Quick exit from 65 takes you right to the hotel. Reception by Tania was excellent and professional. We had a great 10th floor corner room overlooking the...

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Thank b c
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you so much for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center! We are so glad you were able to take advantage of our property's riverfront location while playing one of the wonderful RTJ courses. We hope to serve you again soon in the future.

Reviewed 7 November 2015 via mobile

We booked this hotel as part of a tour on the Robert Trent Jones Golf Trail. Hotel was beautiful. Service was great. parking was extra. Location was really good - restaurants close and really close tot the river. We had a nice view. Rooms were very clean and very nice. I would definitely stay again

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Thank Jillian W
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel & Spa at the Convention Center. We are delighted you were able to stay with us while touring the Robert Trent Jones courses, and are happy you were able to take advantage of our riverfront location. We hope the remainder of your RTJ tour went well and look forward to serving...

Beaumont, Texas
Reviewed 1 November 2015

My husband and I have stayed countless times in the wonderful hotel and it really feels like our home away from home. Southern hospitality is at its finest in this particular establishment. You are greeted by the most efficient and friendly valet and bellman ever. They are kind and helpful young people who work with energy and enthusiasm. The front...

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Thank Kmosean
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at Renaissance Montgomery & Spa at the Convention Center. We always aim to exceed guest's expectations, and are honored to be considered a home away from home! We are so glad we were able to provide you with the southern hospitality that has made our town infamous, and happy you've been able to take advantage of...

Nashville, Tennessee
Reviewed 29 October 2015

Parking here was tough - the garage is in back and I had to go up 6 floors. The hotel and room are nice. They gym - so so - it's across the tunnel above the garage. The concierge lounge was limited - but had great berries....desert was gone b4 7P. Not a bad hotel...but it's a crowded area getting...

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Thank TravelManSouth
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at Renaissance Montgomery & Spa at the Convention Center. We are so glad you were able to take advantage of our concierge lounge and downtown location. Montgomery is truly a remarkable city, and we are delighted you shared your experience with us at the Renaissance! We look forward to serving you again.

Mobile, Alabama
Reviewed 29 October 2015

A friend and I stayed at the Renaissance Hotel in Montgomery over the weekend of 10/23-10/25/15. The hotel is located in downtown Montgomery and is easy to find off Interstate 65. The first things I noticed about the hotel is that it smells nice, decorated beautifully, and is very clean. I can truly say that all personnel in this hotel...

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1Thank Pat D
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at Renaissance Montgomery & Spa at the Convention Center. We always aim to exceed guest's expectations and are thrilled that we were able to do so during your stay. We look forward to being able to serve you again, and hope for more safe travels in the future!

Huntsville, Alabama
Reviewed 24 October 2015

The room was clean and well appointed. My view was a parking deck so no points for that. The staff was polite and efficient. Food provided for the meeting was good for the most part except for the hamburgers that were dry and too small for the oversized buns provided. The location close to the riverfront is nice. Overall it...

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Helpful?
Thank HSVm0m
Craig H, General Manager at Renaissance Montgomery Hotel & Spa at the Convention Center, responded to this review

Thank you for staying at Renaissance Montgomery & Spa at the Convention Center. We are thrilled you were able to share your experience in Montgomery with us and take advantage of our riverfront location. We look forward to serving you again!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Renaissance Montgomery Hotel & Spa at the Convention Center boasts stunning architecture highlighted by modern amenities and a rooftop pool. An Alabama capitol hotel situated downtown near Maxwell Air Force Base, this stylish hotel features more than 103,000 square feet of meeting space, an 1,800-seat performing arts center, a 73,000-square-foot exhibit hall, and a 9,000-square-foot European spa. Comfort reigns supreme in each of our guest rooms, featuring high-tech amenities, such as HD LCD TVs, wireless and touch screen phones, Wi-Fi and a connectivity panel for all your electronic devices. Enjoy delectable cuisine at The House restaurant, sample high-quality seafood at Wintzell’s Oyster House, or mingle at The Exchange. ... more   less 

Additional Information about Renaissance Montgomery Hotel & Spa at the Convention Center

Address: 201 Tallapoosa Street, Montgomery, AL 36104
Region: United States > Alabama > Montgomery
Price Range: $207 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Montgomery Hotel & Spa at the Convention Center 3.5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Renaissance Montgomery Hotel And Spa At The Montgomery
Montgomery Renaissance
Hotel Style:
#10 Business Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Montgomery Hotel & Spa at the Convention Center staff and other travellers.
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Questions? Get answers from Renaissance Montgomery Hotel & Spa at the Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms overlook roof of the parking deck. Street view - music can be heard.”
 of 5 bubbles SOMV22, 12 Mar 2017 | Read review
“Ask to have a room looking at the river”
 of 5 bubbles peonyrose, 12 Mar 2017 | Read review
“Outdoor entertainment can be heard from my room on the front of the hotel.”
 of 5 bubbles okie56, 10 Mar 2017 | Read review
“There is a pretty nice view of the river”
 of 5 bubbles chca2330, 25 Feb 2017 | Read review
“The club level rooms are beautiful, quiet with high celings and good view”
  • nice vanity in bathroom
  • handicapped shower room
  • Comfy beds and great pillows
  • high ceilings and good view
 of 5 bubbles TravelMavenFlorida, 24 Feb 2017 | Read review
5 of 5