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Hampton Inn Birmingham / Mountain Brook

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Hampton Inn Birmingham \/ Mountain Brook
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573 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Birmingham / Mountain Brook
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Showing 571: English reviews
Charlotte, North Carolina
Reviewed 6 June 2016

driving cross-country this was roughly the half-way point on our way home. My spouse reserved the room while we were in transit. Very nice location, safe area, plenty of restaurants close by, very close to the zoo. Navigating the hallways with the luggage cart was difficult and they don't fit through the room door (probably to keep you from keeping...

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Helpful?
Thank TravelinFamily007
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

Greenville, Maine
Reviewed 4 June 2016

Very nice Hampton, great friendly staff and liked the location to the little downtown area. Took a taxi to dinner and realized it was only a short 6-8 minute walk back to the Hampton. Will stay here again.

Review collected in partnership with Hampton
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Thank Megib10
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

boston
Reviewed 1 June 2016

I needed a place to stay for business, and while the group rate was down the street, I found the Hampton Inn to be more reasonable. We were arriving late, so called ahead to let them know it would be after midnight. They were accomodating and assured us it would be no problem. When we arrived we were greeted by...

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Thank wooble5
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

Mountain Brook, Al, United States
Reviewed 1 June 2016

Great staff, attractive rooms, perfect location. We were in town for a family wedding and traveling with a 7 month old baby. The staff went out of their way to make our stay baby friendly. Clean , comfortable rooms and quiet enough for baby.

Review collected in partnership with Hampton
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Helpful?
Thank Laura T
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

Anniston, Alabama
Reviewed 31 May 2016

Room and hallways smelled musky and like stinky feet. The carpet looked dirty and old. I have stayed at other Hamton inns in Huntsville Al., Nashville and the rooms were more spacious and cleaner. No smells and bathroom larger.

Review collected in partnership with Hampton
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Thank paciet
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

manchester, United States
Reviewed 25 May 2016

Aweful , bed nasty hair everywhere. Bathroom nasty, air not cool in room, called front desk to make complaints, basically could not do anything as they were booked.Poor quality, hot and dirty. Business trip I felt nasty after having shower as bathroom nasty.

Review collected in partnership with Hampton
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Thank Judy R
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed....

Shreveport
Reviewed 25 May 2016

This hotel is in a terrific location- Walking distance to shops and eateries in Mountain brook, and easy access to Birmingham via 280. The hotel needs updating again, and the service can be sluggish. However, you can't beat it for the location and price.

Review collected in partnership with Hampton
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Thank Kathryn H
Birmingham, United States
Reviewed 23 May 2016

I found the room not to be cleaned properly. The bed sheets were not tight on the bed. It appeaared the bed was made up, but no fresh sheets were used. The breakfast was very limited and not appealing. The breakfast items were all packaged and heated. Only fresh item was bananas. The halls were crowded with linen carts.

Review collected in partnership with Hampton
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Thank Stephen O
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Hollywod, United States
Reviewed 22 May 2016

Best Hotel Stay Ever.....The Greeting we received to the wonderful room. The breakfast had more choices than any other Hampton I have ever stayed at. The housekeeping service has to be one of the best groups ever. The housekeeping staff kept asking as well as the front desk kept being so kind to all of us.

Review collected in partnership with Hampton
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Thank Sharon T
Memphis, United States
Reviewed 20 May 2016

Small room and bathroom. nice leather stools/tables (?) No fan in the bathroom. Plug in bathroom wouldn't hold plug to my dryer. Advised front desk. Someone can in, but all they did was plug in the nightlight which would stay in because it was so light, unless the door shut hard and then it would fall out. The staff was...

Review collected in partnership with Hampton
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Helpful?
Thank Jeanne H
Sharbour R, General Manager at Hampton Inn Birmingham / Mountain Brook, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Birmingham / Mountain Brook

Address: 2731 Highway 280 S, Mountain Brook, AL 35223-2405
Region: United States > Alabama > Mountain Brook
Price Range: $143 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Birmingham / Mountain Brook 2.5*
Number of rooms: 129
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Also Known As:
Hampton Inn Birmingham / Mountain Brook Hotel Birmingham
Birmingham Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Birmingham / Mountain Brook staff and other travellers.
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9 months ago

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Questions? Get answers from Hampton Inn Birmingham / Mountain Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We believe any floor would be a good choice. The hotel was quite and very clean.”
 of 5 bubbles M788NCjohne, 26 Oct 2016 | Read review
“I like first floor off the lobby.”
 of 5 bubbles WilliamSanders, 23 Aug 2016 | Read review
“1st floor was a little noisy in the mornings, I'd try to get a room on the 2nd floor if available”
 of 5 bubbles 761sd, 28 Jun 2016 | Read review
“Stay on the side away from the highway”
 of 5 bubbles MsB1130, 4 Apr 2016 | Read review
“WiFi didn't work but the beds were comfortable.”
 of 5 bubbles ScarletP117, 11 Nov 2015 | Read review
5 of 5