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Traveller (47)
Room & Suite (24)
Pool & Beach (15)
Overview
  • Excellent41%
  • Very good28%
  • Average14%
  • Poor11%
  • Terrible6%
Travellers talk about
“brett robinson”(43 reviews)
“family vacation”(27 reviews)
“the kitchen”(25 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Reviews (375)
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Traveller rating
147
105
56
43
24
Traveller type
Time of year
LanguageEnglish
147
105
56
43
24
Show reviews that mention
All reviewsbrett robinsonfamily vacationthe kitchengreat oceanthe living room furnitureenjoyed our staynice condoparticular unitgulf shoresbeach chairskiddie poolcleaning feeair conditionergreat place to stayspring breakbeach viewhot tub
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21 - 25 of 375 reviews
Reviewed 13 September 2017

This was a great condo. Very comfortable and plenty of room. Super clean. The kitchen was beautiful facing out on the ocean. We enjoyed cooking some meals and sitting on the spacious balcony while eating. Hope to be able to get this condo again

Review collected in partnership with this hotel
Thank Tammy H
Response from brett_robinson_al, Manager at Phoenix IResponded 14 September 2017

Thank you for being our guest Tammy!!! We are thrilled to hear that you all enjoyed the spaciousness of your condo as well as it's beautiful kitchen and view!!! We hope to see you again soon!!!!!

Reviewed 13 September 2017

I would reccomend this property to family and friends. We really enjoyed our stay here over the labor day holiday. Loved the pool and out door grills. Plenty of space in our condo and very clean. No complaints!!

Review collected in partnership with this hotel
Thank mburke101
Response from brett_robinson_al, Manager at Phoenix IResponded 14 September 2017

We LOVE hearing reviews like this!! It sounds like you all had an amazing time!! Come back and see us again soon!!!!

Reviewed 13 September 2017

While this condo has been updated, the cleaning staff clearly isn't doing their job. No toilet paper was left, the dishes weren't cleaned, mildew was in all of the showers, and the dish washer took three tries to finally work. This condo is also on...More

Review collected in partnership with this hotel
Thank Joseph H
Response from Vicki C, Guest Relations Manager at Phoenix IResponded 19 September 2017

Thank you for taking the time to review your stay. I have forwarded your feedback to our housekeeping managers to address these issues. I apologize for the not so ideal conditions during your stay, and hope you will allow us to make up for it...More

Reviewed 13 September 2017

We only had a few things that needed attention, 1. The hair dryer in master bath didn't work, they put a work order in and took 2 days to get one,the cable in guest bedroom was not working properly a work order put in and...More

Review collected in partnership with this hotel
Thank Brenda W
Response from brett_robinson_al, Manager at Phoenix IResponded 14 September 2017

Thank you for the review Brenda! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We are happy to hear that you...More

Reviewed 8 September 2017

The property was well maintained and easy to access. We needed a room as close to the beach as possible because of my wife's breathing difficulty. I recommend the Phoenix 1 for close proximity to the beach. The balcony was super large and very enjoyable.More

Review collected in partnership with this hotel
Thank Judith A
Response from brett_robinson_al, Manager at Phoenix IResponded 10 September 2017

Thanks for the 5 star review!! We are thrilled to hear that you enjoyed the functionality of our property as well as the balcony in your condo!! Thank you for being our guests!! We look forward to welcoming you back again soon for another fun...More

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About
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$150 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$150 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (24)
Pool & Beach (15)
Family and Play Areas (1)
Questions & Answers
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UMShannon
3 May 2017|
AnswerShow all 4 answers
Response from DortD | Reviewed this property |
Yes they do!
1
Vote
maresb321
8 July 2015|
Answer
Response from erinkygirl | Reviewed this property |
If you stay at the Phoenix I, there are a couple. Live Bait & Wintzell's Oyster House are basically right across the street. About 1/2 mile down the road is Bubba's Seafood House too. Live Bait has a pretty good night life... More
0
Votes
Room Tips
"Have the master bedroom closet accessible! Would not stay again because of this inconvenience. Need some..."
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"Clean and fix up."
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"The room was amazing! We only have one little complaint and that was the mattresses in the bedroom. The bed..."
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"We liked unit 1107. All views are ocean front."
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