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Phoenix IX

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11/06/2017 12/06/2017
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Phoenix IX
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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Reviewed 5 days ago NEW

Master bedroom heard all the noise from living room. Missing numerous light bulbs. Could only open dryer door about 6 inches. Didn't like floor plan. Love Phoenix 9 and Orange Beach just wasn't comfortable in this unit.

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Thank dorothybobg
Memphis, Tennessee
Reviewed 1 week ago

Our unit at Phoenix IX was perfect for the beach get-a-way we needed.. Nothing in the unit caused us extra stress, on the contrary, everything we needed was provided. Instead of spending time on the beach, we spent more time on our balcony watching the beach. Great place for this activity.

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Thank plastan
brett_robinson_al, Manager at Phoenix IX, responded to this review

Hi thank you for the amazing review! We are so happy that this was the perfect beach getaway for you and your family. There is nothing more relaxing than listening to beach waves. We thank you for choosing to stay with us and we look forward to your next visit!

Austin, Texas, United States
Reviewed 1 week ago

We stayed on the 6th floor. The indoor pool, hot tubs, and gym have beautiful views of the bay. The building is beautiful and not too big, so it does not feel overcrowded. Also, it is walking distance from the FloraBama. Our condo had everything we needed (Unit 607). We had a great ocean view. Very pleased!

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Thank Lesley C
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for the amazing five star review! We are so glad that you enjoyed the many amenities that we offer. It's such a pleasure to know that you found a location to be increased pleasing. We thank you for choosing to stay with us and we look forward to your next visit!

Baton Rouge, Louisiana
Reviewed 1 week ago

We had a blast at this condo. Wasn't crowded and beach was perfect. It's a great location and close to all the restaurants and bars. Florabama being in walking distance was a big plus. I'd recommend this place to anyone.

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Thank Chris B
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for the wonderful review! We are so glad that you enjoyed your perfect beach birthday getaway. We thank you so much for choosing to stay with us and look forward to your next visit!

Birmingham
Reviewed 2 weeks ago

This is our 5th trip to this complex and we look forward to #6. The complex and units are always clean, well appointed, and the property is well maintained. Front desk and security are friendly and helpful as well.

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Thank betsyp710
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you so much for the amazing 5 star review! We truly appreciate your continued support! It's a pleasure to know that our staff is always nice and helpful during your visits with us. We thank you for choosing to stay with us and look forward to welcoming you again soon!

Birmingham, Alabama, Usa
Reviewed 4 weeks ago

Very nice condo. A lot of light bulbs needed to be replaced. Did not call maintenance should have been handled before we checked in. Ice maker in refrig did not work well. And as usual the floors were very dirty I wore a pair of socks and they were black like i had been outside, nope just in condo.

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Thank Thomas S
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for taking the time to let us know about your stay. We appreciate you making us aware of your concerns. Our maintenance team is always happy to help with any issues that arise. We hope that you will plan another getaway with us soon.

Reviewed 4 weeks ago

Brett Robinson has always been five stars in my book. Want go anywhere else. Property clean staff freindly. I have stayed at many of there properties. The front gate guards very friendly and easy check in.

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1Thank mcgimseyjeffrey
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate the kind words and excellent rating. We hope to continue being your 5 star stay for many years to come!

Shreveport, Louisiana
Reviewed 4 weeks ago

The room was very Clean. Everything you need is there and operates correctly. Quiet. Perfect views. Clean pool. Great location! The fitness center and indoor pool are well taken care of! We love Phoenix IX!

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1Thank erinw93
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for the great review. We are very happy to hear that you enjoyed your spring vacation with us. We appreciate you taking the time to leave us an excellent rating and we hope to welcome you back again soon.

Reviewed 4 weeks ago

Perfect condo for our family of five. Very clean and really nice amenities. We have chosen Phoenix 9 for the past 6 or 7 years, and they never disappoint. This condonin particular was the nicest so far, although I don't think you can go wrong with any of their units.

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2Thank suzannacpaul
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for the wonderful review! We are glad to hear that you and your family enjoyed your beach getaway! We appreciate your loyalty as a guest and we hope to welcome you back for many more stays in the future.

Cabot, Arkansas
Reviewed 18 April 2017

7th or 8th time we have stayed in this unit. Feels like home, very comfortable. This is always our first choice because of the good condition and everything we need being furnished. Great balcony design, no one overlooks so we eat out there all of the time

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1Thank Momo111111111
brett_robinson_al, Manager at Phoenix IX, responded to this review

Thank you for the amazing review and excellent rating! We are glad to know that you feel so at home with us and that we are your first choice. We hope to welcome you back for many more stays in the future!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Phoenix IX (Phoenix 9) is situated close to Perdido Key in Orange Beach. This beachfront complex overlooks the Gulf of Mexico on one side and Ole River and Bayou Saint John on the other. This unique building boasts oversized luxury condos and numerous amenities. The property offers 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. Units also have fully equipped kitchens, a washer and dryer, and private balconies that overlook the Gulf as well as Orange Beach's back-bay treasures. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool on the 7th floor overlooking the Gulf, an outdoor pool, a kiddie pool, an indoor climate-controlled tennis court on the 12th floor overlooking Ole River and Ono Island, an exercise facility with hot tubs overlooking Ole River and Bayou Saint John, and barbecue grills, in addition to free Wi-Fi and on-site security. Covered parking is available for each condo. The building is located near the Alabama-Florida state line, approx. 10 miles east of Hwy. 59. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix IX

Address: 29488 Perdido Beach Blvd, Orange Beach, AL 36561-6318
Region: United States > Alabama > Orange Beach
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Phoenix IX staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maids should be aware of light bulbs being out not when u arrive and u find out when u try to turn lights on. Their were probably 5 light bulbs out.”
53ThomasS, 27 Apr 2017 | Read review
“The room we were in (907) is lovely and well decorated, but the living room furniture in getting old. The couch is uncomfortable and the recliners look cheap. One doesn't recline easily and the other is old. This unit is supposed to be for 6 occupants, and yet there Is not enough seating for 6, but there is sleeping for 6.”
cathieh716, 4 Mar 2017 | Read review
“We love the 7th floor, adjacent to the pool. Noise is never a problem.”
Saukco11, 4 Mar 2017 | Read review
“TIP - Watch for Dolphins around breakfast time - 7am-9am. We saw a dozen or so playing for 15 minutes one day.”
908DavidE908, 25 Oct 2016 | Read review
“Great condo. ”
222shirleyb, 6 Sep 2016 | Read review
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