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Phoenix on the Bay II

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Phoenix on the Bay II
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Jackson, Mississippi
Reviewed yesterday NEW

We had the best time. The condo was beautiful and perfect for our family's annual Thanksgiving trip. It's always the perfect time of year because it's not very crowded. We can't wait to return next year.

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Helpful?
Thank John A
Mobile, Alabama
Reviewed 3 weeks ago

Enjoyed the stay, but hospitality needs to be reviewed. Had to pay separately for parking, and got a parking ticket while we were trying to get our boat lauched and acquire a parking pass! Front Desk attendant was not on duty when we needed help, and it was not late. Had to pay guard for parking in addition to and...

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Helpful?
Thank dennispatrick57
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

dennispatrick57: We are happy to read that you and your family enjoyed their stay here at the Phoenix on the Bay II. I am sorry to learn that there was some confusion with the parking pass. The POBII association has voted to collect the parking fee themselves. This information should have been communicated to you verbally when you made your...

Harahan, Louisiana
Reviewed 4 weeks ago

Great family vacation site Phoenix to on the bay is a facility that everyone in the family can enjoy. It's just outside of all the traffic and there are great parks and things to do nearby if you are not swimming or on the lazy river on the property. I love it and I will come back.

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Helpful?
Thank Ceegee72
brett_robinson_al, Manager at Phoenix on the Bay II, responded to this review

We are so happy that you all enjoyed your family vacation with us! Thank you for the five star review. We look forward to welcoming you back! - Brett/Robinson Social Team

Houston, Texas
Reviewed 18 October 2016

Great view of the bay. Relaxing venue. Close to great restaurants. Our 2BR unit was nicely furnished and quiet at night. Parking on same floor level as our condo was really convenient. Location on 6th floor made pool noise a non-issue.

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Helpful?
Thank gshanks049
brett_robinson_al, Manager at Phoenix on the Bay II, responded to this review

Thank you for the great review! We hope you will visit with us again.

Brandon, Mississippi
Reviewed 8 October 2016

We have stayed at this condo before and love the facilities and the amazing view. We have always been very pleased with Brett Robinson and will continue to use them. We did not, however, like that this condo is run now by the homeowners association. They added extra costs and just made it rental guests feel second rate, not very...

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Helpful?
Thank ainsworthsacres
brett_robinson_al, Manager at Phoenix on the Bay II, responded to this review

We appreciate you staying with us and we value your honest feedback. We hope to see you return again and we will pass your comments on to our management team. - Brett/Robinson Social Team

Corinth, Mississippi
Reviewed 7 October 2016

Just retired and decided to do a beach trip in September. We were very pleased with Brett Robinson. We walked into unit 2610 and the smoke detectors batteries were going off and within 20 minutes someone was there to replace them. Our 2 bedroom condo was very nice except for little TV in living area and out of date wallpaper...

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Helpful?
Thank sheteachwest
brett_robinson_al, Manager at Phoenix on the Bay II, responded to this review

We thank you for taking the time to let us know about your most recent stay with us. We truly appreciate your feedback. What a fantastic way to celebrate retirement! Congratulations! We hope to welcome you back again soon! - Brett/Robinson Social Team

Covington, Louisiana
Reviewed 6 October 2016

Condo needed to be cleaner. Kitchen pots,pans were dirty!greasy! Cooking supplies - pots pans etc are needed! Condo furnishings were nice & comfortable. Boat slip was very convenient. Wish there had been a hot tub. Weather was perfect!

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Helpful?
Thank Gail R
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay II, responded to this review

Gail R: Thank you for taking the time to review your stay. Unfortunately, from your TA name, I cannot tell if you rented through Brett Robinson or if you rented through another agency. If you rented through Brett Robinson, please email your name and unit number to tripreviews@brettrobinson.com so that we can re-evaluate the condo. If you stayed with another...

Monroeville, Alabama
Reviewed 23 September 2016

We absolutely love Phoenix on the Bay II. The lazy river is perfection after a long work week. It has something for the whole family. We are frequent fliers to the Phoenix on the Bay properties and look forward to our next stay. Where else in the world can you enjoy pools and water slides in late September? Thanks again...

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Helpful?
Thank excelmom
brett_robinson_al, Manager at Phoenix on the Bay II, responded to this review

We are so glad to hear that you all enjoyed your relaxing stay! We can't wait to welcome you and your family back again soon! - Brett/Robinson Social Team

Alabama
Reviewed 23 September 2016

Property was beyond clean, if that's possible. Condo was spacious and very well furnished. My family enjoyed our stay and didn't want to leave. I totally recommend this property and will return. Lazy river is very relaxing and my wife spent most of her day there. This was one of our best vacations ever!

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Helpful?
Thank daltie
brett_robinson_al, Manager at Phoenix on the Bay II, responded to this review

We are excited to hear about the best vacation ever! Thank you so much for the 5 star review! We look forward to welcoming you all back again soon! - Brett/Robinson Social Team

Birmingham, Alabama
Reviewed 16 September 2016

The unit we stayed in was superb! The location on the seventh floor was simply the best for catching the wind and the views. The amenities of this particular unit made us feel at home. Plus, the bed was good! You don't always find this in a rental.

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Helpful?
Thank judyhW3767YB
brett_robinson_al, Manager at Phoenix on the Bay II, responded to this review

Thanks for the great review! We are so glad that you felt at home during your stay. We hope to welcome you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Phoenix on the Bay II is nestled into the beautiful back-bay area of Orange Beach. Spacious 2- and 3-bedroom units can sleep anywhere from 4 to 10 people, depending on the unit. Each unit has floor-to-ceiling windows and a private balcony with bay views. A full-time, on-site staff is ready to assist Brett/Robinson renters. Other amenities include a lazy river and corkscrew slide, an indoor pool, an outdoor pool, a kiddie pool, lighted tennis courts, hot tubs and a sauna, a fitness room, barbecue grills, boat slips, and on-site security. Alabama's sugar-white beaches and shopping destinations are easily within a 10-minute drive. Great restaurants are within biking distance. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix on the Bay II

Address: 27582 Canal Rd, Orange Beach, AL 36561-4089
Region: United States > Alabama > Orange Beach
Number of rooms: 104
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix on the Bay II staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was an excellent condo, and the facility itself is fabulous.”
 of 5 bubbles Ceegee72, 8 Nov 2016 | Read review
“Condo could have been cleaner & kitchen cooking items were dirty and lacking ”
 of 5 bubbles gailr746, 6 Oct 2016 | Read review
“If there was one negative it would be the bed in the master bedroom. The mattress seemed to be higher at the foot than the head! Other than that, no complaints!”
 of 5 bubbles daltie, 23 Sep 2016 | Read review
“Everything should match....if 6 people can sleep there then 6 people should be able to eat there. We literally had 3 spoons and 4 forks in the unit we rented.”
 of 5 bubbles DevenZ, 25 Aug 2016 | Read review
“Never had a problem with our room location.”
 of 5 bubbles deb12122015, 27 Jul 2016 | Read review
5 of 5