We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (136)
Room & Suite (66)
Pool & Beach (25)
Ratings and reviews
Certificate of Excellence
  • Excellent63%
  • Very good22%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“lazy river”(155 reviews)
“family vacation”(40 reviews)
“brett robinson”(39 reviews)
View all reviews
What's included
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
Nestled on the white-sand beaches of Alabama's Gulf Coast, Phoenix West rentals by Brett/Robinson Vacations offers relaxation and respite from the daily grind with a full-time, on-site staff. In addition to miles of beach at the tips of your toes, the Orange Beach property features...
Offers from Phoenix West
Hotel deals
View all hotel information
Location and contact
23972 Perdido Beach Blvd, Orange Beach, AL 36561-8318
Hotel website
47.3 km to Pensacola Regional Airport
16 restaurants are within a 2 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (560)
There are newer reviews for Phoenix West
See the most recent reviews
Filter reviews
560 results
Traveller rating
340
127
61
27
5
Traveller type
Time of year
LanguageEnglish
340
127
61
27
5
Show reviews that mention
All reviewslazy riverfamily vacationbrett robinsonthe kitchenindoor poolbedroom bath condoice makerparking garagewet barzero entrykids lovebeach tripgirls tripbeautiful condogreat propertya great vacationwasher and dryer
FilterEnglish
Updating list...
11 - 15 of 560 reviews
Reviewed 3 weeks ago

our room was amazing. the facility was beautiful. the lazy river and water slide were a blast. Our only issue is the difficulty in taking an elevator u p or down and a Saturday or Sunday morning. apparently you can override an elevator going down...More

Review collected in partnership with this hotel
1  Thank Nolahoney1
Response from brett_robinson_al, Manager at Phoenix WestResponded 3 weeks ago

Thank you for the great review!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to update and enhance our property. Thanks again!! We are thrilled to hear that you enjoyed our lazy river area...More

Reviewed 3 weeks ago

We enjoyed our stay, however the room was outdated. We have stayed at the Phoenix before, and never had a bad experience. Also, the floors were dirty and there were dishes in the sink. Not happy with the room at all.More

Review collected in partnership with this hotel
Thank 429rpatterson
Response from brett_robinson_al, Manager at Phoenix WestResponded 3 weeks ago

Thank you for the review!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We are happy to hear that you enjoyed...More

Reviewed 3 weeks ago

The unit at Phoenix West was very nice. It was clean and well maintained. However, the wait for the elevator to get to our unit on Saturday check in was over 30 minutes. There was one elevator broken and the service elevator that others use,...More

Review collected in partnership with this hotel
1  Thank F5074RYmaryn
Reviewed 4 weeks ago

This condo facility is probably the nicest I have stayed in anywhere on the gulf coast, Gulf Shores, Orange Beach and Destin. Why only 3 stars. The elevators. 20 minute waits for an elevator is not acceptable. This happened at least once a day while...More

Thank DaBigG
Reviewed June 9, 2018 via mobile

Our extended family spent the week here, arrived June 2. 6 adults and 2 kids, 8 & 10. Our condo was on 7th floor. This was a new location for us but we enjoyed it. Condo was spacious and clean. At some points there were...More

Thank Endosmith
Response from brett_robinson_al, Manager at Phoenix WestResponded 5 weeks ago

Thank you for the fantastic review!! We are happy to hear that you enjoyed the spaciousness of your condo as well as the family friendly atmosphere our property provides!! Thanks again for being our guests!! We look forward to welcoming you back again soon for...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$393 - US$742 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$393 - US$742 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (136)
Room & Suite (66)
Pool & Beach (25)
Family and Play Areas (4)
Questions & Answers
Ask a question
RalphSmiley
April 1, 2018|
Answer
Response from Jerry W | Reviewed this property |
I don’t know the official regulations, but there were families on the beach with canopies.
0
Votes
Amanda K
March 27, 2018|
AnswerShow all 3 answers
Response from churchlittle | Reviewed this property |
There are several places to eat and souvenir shops and wal mart, grocery store close but most attractions like mini golf and outlet malls you would need a ride to.
2
Votes
The S
December 28, 2017|
Answer
Response from Brian F | Reviewed this property |
I don’t think the lazy river is heated.
0
Votes
Room Tips
"Get a condo in the first 8 floors to cut down on elevator need. The parking garage goes up to the with floor."
Read review
"Stay on a lower floor that you can take the stairs to"
Read review
"1408 Rooms, bedding, kitchen was great!"
Read review
"Room needs to be updated and cleaned."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing