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    Phoenix on the Bay

    27580 Canal Rd, Orange Beach, AL 36561-4067
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    2017-10-01 2017-10-02
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Orange BeachSee available hotels in Orange Beach
    Traveller (77)
    Room & Suite (32)
    Pool & Beach (29)
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    Overview
    • Excellent56%
    • Very good23%
    • Average11%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “water slide” (28 reviews)
    “lazy river” (124 reviews)
    “boat slips” (5 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Lazy River
    Tennis Court
    Self-Serve Laundry
    All hotel details
    Offers from Phoenix on the Bay
    Offers & Announcements: Best Rates of the Year!
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    Perdido Beach Resort
    1,537 reviews
    #2 of 19 hotels in Orange Beach
     
    Staybridge Suites Gulf Shores
    356 reviews
    #1 of 25 hotels in Gulf Shores
     
    Hampton Inn & Suites Orange Beach
    1,715 reviews
    #3 of 19 hotels in Orange Beach
     
    Best Western On The Beach
    1,200 reviews
    #2 of 25 hotels in Gulf Shores
     
    Write a Review
    Reviews (316)
    There are newer reviews for Phoenix on the Bay
    See the most recent reviews
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    11 - 15 of 316 reviews

    Reviewed 3 weeks ago

    PoB is a great place to relax. The 2BR unit we rented was an exceptional value, and a great base for a restful few days! The complex amenities are outstanding. The staff we encountered were exceptionally nice and always willing to help. The drawback was...More

    Review collected in partnership with this hotel
    1  Thank ggrehm
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 2 weeks ago

    Thanks for the review!!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again for being our guests! We are happy to hear...More

    Reviewed 3 weeks ago

    front desk was not friendly and helpful, room was not totally clean, no sheets etc. for the sofa bed, very disappointed as we have been coming for years for our vacation. Will heavily reconsider returning next year or go to d different place!More

    Review collected in partnership with this hotel
    Thank dludlowjr
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded 1 week ago

    dludlowjr: I am sorry to read that your recent stay was not up similar to your past stays. What you describe is not typical and I apologize for any inconvenience. I will forward your feedback to the rental manager and housekeeping supervisor so these issues...More

    Reviewed 4 weeks ago

    The kitchen was poorly equipped with cookware that was in terrible condition. The couch was stained and outdated. The master bed was terribly uncomfortable with rough feeling linens and uncomfortable pillows. One of the female security guards stood at the bottom of the slide yelling...More

    Review collected in partnership with this hotel
    Thank waltersJ60IY
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded 1 week ago

    waltersJ60IY: I am disappointed to learn that your stay was as you describe. Your comments have been forwarded to the rental manager to address with her staff and the owner. Your feedback is important to us and is appreciated.

    Reviewed 4 weeks ago

    The lazy river was so much fun! The kids could not get enough of the slide and the condo was perfect! They have a perfect system to make you feel safe and seriously I cannot say enough good things! I highly recommend that you at...More

    Review collected in partnership with this hotel
    Thank 599tanyap
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

    Thank YOU for being our guests!! We absolutely love hearing reviews like this!!!!! We hope to see you all again soon for another amazing stay!!!!

    Reviewed 4 weeks ago

    Awesome lazy river and pools. Neat view of the bay from the balcony (not the ocean). Good drivable proximity to several beaches and restaurants. Well maintained and courteous staff. The family would sure love to do it all over again.

    Review collected in partnership with this hotel
    Thank 969ramesh
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

    Thanks for the amazing review!! We are thrilled to hear that you all had such an amazing time during your stay with us!!! Come back and see us again soon for another fun and relaxing adventure on the bay!!!

    Perdido Beach Resort
    1,537 reviews
    #2 of 19 hotels in Orange Beach
     
    Staybridge Suites Gulf Shores
    356 reviews
    #1 of 25 hotels in Gulf Shores
     
    Hampton Inn & Suites Orange Beach
    1,715 reviews
    #3 of 19 hotels in Orange Beach
     
    Best Western On The Beach
    1,200 reviews
    #2 of 25 hotels in Gulf Shores
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    • Heated pool
    Details
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix On The Bay Hotel Orange Beach ,
    • Phoenix Bay
    Add Photo Photos
    Traveller (77)
    Room & Suite (32)
    Pool & Beach (29)
    Dining (1)
    Hotel & Grounds (53)
    Family and Play Areas (4)
    Bathroom (3)
    Nearby
    Sponsored by:
    Best Western On The Beach
    1,200 reviews
    13.31 km away
     
    Hampton Inn & Suites Orange Beach
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    4.26 km away
     
    Staybridge Suites Gulf Shores
    356 reviews
    12.60 km away
     
    Perdido Beach Resort
    1,537 reviews
    2.01 km away
     
    Nearby Restaurants
    Fisher's at Orange Beach Marina
    886 reviews
    1.31 km away
    Shipp's Harbour Grill
    1,854 reviews
    .43 km away
    Sassy Bass Caribbean Grille
    190 reviews
    1.32 km away
    Anchor Bar & Grill
    120 reviews
    .39 km away
    Nearby Attractions
    The Fun Boat Dolphin Cruises
    978 reviews
    1.25 km away
    Distraction Charters
    448 reviews
    1.33 km away
    Cruise Orange Beach Dolphin Cruises
    651 reviews
    .48 km away
    Orange Beach Sailing Charters and Sunset Cruises
    455 reviews
    .39 km away
    Ask a question
    Questions & Answers
    Marley H
    29 March 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
    1
    Vote
    Honestly42
    25 March 2017|
    AnswerShow all 2 answers
    Response from susanbV8536OC | Reviewed this property |
    Yes you can fish and you can bring your boat as well! It's great!🌞
    1
    Vote
    momjanHuntsvilleAl
    13 February 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
    0
    Votes
    Room Tips
    "Bring extra garbage bags, paper towels, dish soap, dishwashing liquid, kitchen sponges, extra toilet paper..."
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    "Put a covering on the window next to the front door so people cannot look into second bedroom as passing in..."
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    "We rented a 3 bedroom unit simply because the view of the bay is closer than a 1 bedroom. We happened to..."
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    "1,2,3 bedrooms basically all the same only difference is position in unit."
    Read review
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