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    Phoenix on the Bay

    27580 Canal Rd, Orange Beach, AL 36561-4067
    Hotel website
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    2017-08-06 2017-08-07
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Orange BeachSee available hotels in Orange Beach
    Traveller (77)
    Room & Suite (32)
    Pool & Beach (29)
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    Overview
    • Excellent57%
    • Very good23%
    • Average11%
    • Poor4%
    • Terrible5%
    Travellers talk about
    “water slide” (28 reviews)
    “lazy river” (114 reviews)
    “pool area” (18 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Lazy River
    Tennis Court
    Self-Serve Laundry
    All hotel details
    Offers from Phoenix on the Bay
    Hotel deals
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    #3 of 20 hotels in Orange Beach
     
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    1,173 reviews
    #3 of 24 hotels in Gulf Shores
     
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    346 reviews
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    Write a Review
    Reviews (279)
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    There are newer reviews for Phoenix on the Bay
    See the most recent reviews

    21 - 25 of 279 reviews

    Reviewed 4 weeks ago

    My daughter and I had a wonderful time and really enjoyed our stay. The pool and lazy river were awesome. I enjoyed the fact that the complex was located on the Bay and it was easy access to most places we wanted to go.

    Review collected in partnership with this hotel
    Thank dvpoker22
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

    Thank you very much for the 4 star review! We are pleased to hear that we could be a part of you and your daughter's great vacation. We can not wait to see you again soon!

    Reviewed 4 weeks ago

    Love everything about this trip except one of the reception desk employees that appeared to be too busy to take down a maintenance concern in the condo. When you pay for a condo for the week you want everything to be working properly. Unfortunately she...More

    Review collected in partnership with this hotel
    Thank cherylf_sikes
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

    Thank you very much for the 4 star review! We apologize that our staff did not express urgency when addressing your concerns, we will most definitely take that into consideration. We are so pleased to hear that you loved every other aspect of your stay....More

    Reviewed 4 weeks ago

    Rained most of week but made the best of it. We had a slight issue with some bugs in the condo in the kitchen. There should be a few more pans in the kitchen. Overall we love this unit and our stays at POBMore

    Review collected in partnership with this hotel
    Thank kcr1210
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

    Thank you very much for the 5 star review! We are so happy to hear that you enjoyed your stay despite the rain. We are sorry to hear about the presence of bugs in your room, as well as the lack of pans. We will...More

    Reviewed 4 weeks ago

    Our condo rental at orange beach,al was sub-par because of the condition of the unit.stained couches and chairs, arms falling off chairs, missing and torn window blinds, screen torn on sliding door and old worn out mattresses on twin beds.

    Review collected in partnership with this hotel
    Thank Jesse H
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded 2 weeks ago

    Jesse H: I am sorry that your condo did not meet your expectations. The Rental Manager has been notified and will certainly evaluate the unit. We certainly want to offer comfortable and attractive accommodations to our guests and will use this feedback to improve.

    Reviewed 4 weeks ago

    We were there during a busy time but we enjoyed our stay! There was sometimes too much noice coming from other balconies after quite time but it would calm down within a little bit. Overall, the condo was big and nice! The grounds were pretty...More

    Review collected in partnership with this hotel
    1  Thank Darlene T
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

    Thank you very much for the 4 star review! We are so glad to hear that you enjoyed the amenities and location of your condo. We apologize for the amount of noise that went on during quiet hours. We hope to see you all back...More

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    Hilton Garden Inn Orange Beach
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix On The Bay Hotel Orange Beach ,
    • Phoenix Bay
    Add Photo Photos
    Traveller (77)
    Room & Suite (32)
    Pool & Beach (29)
    Dining (1)
    Hotel & Grounds (53)
    Family and Play Areas (4)
    Bathroom (3)
    Nearby
    Sponsored by:
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    1,173 reviews
    13.31 km away
     
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    8.25 km away
     
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    12.60 km away
     
    Perdido Beach Resort
    1,427 reviews
    2.01 km away
     
    Nearby Restaurants
    Fisher's at Orange Beach Marina
    855 reviews
    1.31 km away
    Shipp's Harbour Grill
    1,839 reviews
    .43 km away
    Sassy Bass Caribbean Grille
    186 reviews
    1.31 km away
    Anchor Bar & Grill
    109 reviews
    .39 km away
    Nearby Attractions
    The Fun Boat Dolphin Cruises
    918 reviews
    1.25 km away
    Distraction Charters
    440 reviews
    1.33 km away
    Orange Beach Sailing Charters and Sunset Cruises
    455 reviews
    .39 km away
    Cruise Orange Beach Dolphin Cruises
    555 reviews
    .48 km away
    Ask a question
    Questions & Answers
    Marley H
    29 March 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
    1
    Vote
    Honestly42
    25 March 2017|
    AnswerShow all 2 answers
    Response from susanbV8536OC | Reviewed this property |
    Yes you can fish and you can bring your boat as well! It's great!🌞
    1
    Vote
    momjanHuntsvilleAl
    13 February 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
    0
    Votes
    Room Tips
    "We had everything we needed in the rooms.. just know how many parking passes you can have.. There is a..."
    Read review
    "Check for cleanliness upon arrival!"
    Read review
    "Beds were terrible......."
    Read review
    "Condo # 1303 - three bdrm - Bay side - Awesome view from FL to Foley"
    Read review
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