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Holiday Inn Express Pelham - Oak Mtn Pk Area

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#1 of 10 Hotels in Pelham
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Franklin, Indiana
Reviewed 2 days ago NEW

We booked this at last minute based on reviews. Once we got past the check-in experience everything was nice. There was no one at the front desk when we arrived. After several minutes a young lady who seemed a little stressed came out. She asked me to fill out a lot of information which is normally not necessary for priority...

Thank rondot98
Reviewed 14 January 2017 via mobile

Friendly, welcoming and accommodating! The check in staff welcomed us as we walked in the doors. Registration was quick and efficient. Upon our request, they gave us recommendations for dining and even offered a coupon. We had supper at a nearby Mexican Restaurant where the fish tacos were delish! They graciously accommodated the request for a late checkout, allowing me...

Thank Donna B
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Hi Donna B! Thank you so very much for letting other travelers know about your experience at our hotel. We are thrilled you enjoyed your stay and the fish tacos next door!! We appreciate the time you took to tell "the world" about the friendly and accommodating service you received while you were our guest. We hope to see you...

Chicago, Illinois
Reviewed 3 January 2017 via mobile

I remember staying at this hotel when I first started traveling with my company over 20 years ago. This hotel was recently renovated and I am very impressed with what they have done with the building. This is certainly impressive! Due to my Spire status with IHG, they upgraded my room before I got to the hotel. Very nice suite....

Thank Bruce G
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Welcome back Bruce G! Thank you for being a loyal IHG Rewards member! So glad to hear that we were able to give you an upgrade due to your status. We check our arrivals every morning and are excited to show our appreciation to our Spire members with a complimentary upgrade when available. We appreciate you letting others know how...

Corbin, Kentucky, United States
Reviewed 26 December 2016 via mobile

Excellent hotel.. I can't say anything negative.... one small thing..... only one coffee cup for 2 people. Breakfast and the Hostess was fantastic....room was immaculate.... bed was very comfortable....highly recommend this Holiday Inn Express!!

Thank Kathy S
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you Kathy S for the 5 star review about your stay with us and your high recommendations to others! All of our rooms have the keurig one cup at a time coffee makers in them but there is always fresh coffee 24 hours a day in the lobby. We are so glad you enjoyed the complimentary hot breakfast and...

Reviewed 11 December 2016 via mobile

From the time we checked in to the time we left, the staff was very helpful and engaging. The hotel was full of youth for a cross country meet in Hoover, but the breakfast bar was never lacking and well taken care of. We had business in Birmingham, and even though this is outside the city it was still a...

Thank likeam
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you so much likeam for taking the time to let other travelers know about your stay with us! It is especially important that others know how helpful and friendly our staff is, how well kept the rooms are and how maintained our breakfast is no matter how busy it may be. We appreciate you mentioning how convenient our hotel...

Memphis, Tennessee
Reviewed 4 November 2016

Probably the greatest Holiday Inn Express I have ever stayed in and after 30 years on the road, covers alot of ground. I booked this hotel because it was less than a mile from the venue, but after my first conversation with Deanna Joanes, GM, I knew it was a solid winner.... She and her staff could not have been...

Thank Tourmanager57
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Hi Tourmanager57! Thank you so much for taking the time to tell the world about your and the band's experience here! Believe me, the pleasure was ALL OURS! We have special contingencies in place for when bands stay with us and I'm so glad to know the plans were executed perfectly by our staff. I know touring takes your group...

Memphis, Tennessee
Reviewed 21 October 2016 via mobile

I stayed 3 nights for business. First, let me say the room was clean and housekeeping did a nice job each day. In fact, other than at check-in, I think housekeeping staff were the only folks who ever greeted me or said hello. The 1st night was not bad. The beds are comfortable and like all Holiday Inns, I had...

3Thank Bryce P
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Dear Sleepless, We are extremely sorry that the noise disturbance caused by another guest seemed to have ruined an otherwise perfect experience. While we regret your experience, it has prompted us to revisit our policies with our staff with regards to disturbance/noise complaints and how to address any issues swiftly and completely. I hope you will allow us the opportunity...

North Carolina
Reviewed 19 October 2016

Spent one night, 10/15/2016, and had a king leisure room. This hotel is 20 years old, but has just had a complete renovation within the last 9 months. It is very upscale in appearance and our room was SPOTLESS. Even my husband remarked how nice it was to have good lighting in the bathroom! Beautiful bathroom and the best shower...

Thank luvsf
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Dear luvsf, We are thrilled to know that we have earned your only hotel of choice in Pelham! We are so proud of our new look after renovations and appreciate you telling other travelers how much you liked it. Our entire staff is focused on delivering exceptional customer service and we will post your comments for all to see that...

Pelham, Alabama
Reviewed 18 October 2016

We have had to use this location for several company meetings lately, and the staff has been MORE than accommodating! From making sure the meeting room is prepared, to the friendly folks that greet us when we arrive, the Holiday Inn Express in Pelham has gone above and beyond. I would HIGHLY recommend that anyone needing a nice, clean place...

Thank mjonesbhm
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Many thanks mjonesbhm for taking the time to post a review about your experiences in our meeting room. Word has not traveled enough about our spacious 1400 sq ft of meeting space and we are so happy you let the world know about it! We take pride in going "above and beyond" for our meetings and HIGHLY appreciate you mentioning...

Hanceville, Alabama
Reviewed 17 October 2016

This was a pleasant surprise. The room was extremely clean and the grounds were nice. The staff was amazing and we enjoyed out stay. The breakfast was good and hot. This is very convenient to Oak Mountain Amphitheater. However, there is NO walkway to the bridge behind the hotel. It is a steep hill to climb.

Thank TamaraM2537
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Hi TamaraM2537! Thank you so much for posting a review about your "pleasant surprise" with us! We appreciate you mentioning how extremely clean our hotel is and how amazing our staff is. We look forward to your return! Sincerely, Deanna Jones Director of Sales

51 photos of this hotel

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
STAY SMART at the Holiday Inn Express Birmingham South/Pelham. Our goal is to meet and exceed your expectations with Southern Hospitality and clean, well-kept facilities. Start your day with a complimentary Express Start Breakfast, including our Famous Cinnamon Rolls and Smart Roast Coffee. The hotel features 80 well appointed, non smoking interior guest rooms, High Speed Wireless Internet, 1400 square feet of flexible meeting space, fitness room, coin laundry and indoor heated swimming pool.Here in Pelham we sit at the foot of beautiful Oak Mountain State Park, which boasts a golf course, fishing, and petting zoo. Our property is also adjacent to Oak Mountain Amphitheater which features today's hottest entertainers, and located in near proximity to the exclusive Balantree Golf Course. After a long day you can relax at one of our local restaurants which include Margarita Grill, Applebee's, Cracker Barrel, Texas Roadhouse, Ruby Tuesday, and Hooters. We are also within walking distance of many favorite fast food restaurants. ... more   less 

Additional Information about Holiday Inn Express Pelham - Oak Mtn Pk Area

Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Region: United States > Alabama > Pelham
Price Range: $138 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pelham - Oak Mtn Pk Area 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn
Hotel Style:
#1 Business Hotel in Pelham
#5 Family Hotel in Pelham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pelham - Oak Mtn Pk Area staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Holiday Inn Express Pelham - Oak Mtn Pk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles ggddizzy, 1 Aug 2016 | Read review
“Third floor near the back was nice and quiet. No great views from anywhere so that is not an issue. A sneaky trail in the back to shop/eat.”
 of 5 bubbles davidgI9789ON, 29 Apr 2016 | Read review
“Odd number rooms are in the back.”
  • View from room in back.
  • Room divider art
 of 5 bubbles cindygale, 18 Apr 2016 | Read review
“Pool was great”
 of 5 bubbles 438edp, 18 Mar 2016 | Read review
“118 is right behind the elevator; while we didn't encounter any issues with this at all, I just thought I'd mention it!”
 of 5 bubbles pattyp814, 30 Jan 2016 | Read review
5 of 5