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We need to specifically mention the maintenance man Mr. John. All of the staff was above and beyond service but he definitely went the extra mile to make us comfortable in the pool area. Great staff great people great food wonderful stay. Super clean rooms.More
Thank John M
Management response:Responded 14 May 2017
Dear John M,
We are overjoyed to know that you had a wonderful stay. Thank you for allowing us to shower you with some of our southern hospitality. John is a true asset to the property and he takes great pride in maintaining the pool....More
This is an excellent hotel. Best one I've ever stayed at. Rooms were extremely clean and well kept, the staff was the best I've interacted with, and very helpful. Breakfast here is also fantastic. Great location. Very close to both uptown and midtown Columbus and...More
Thank Ian S
Management response:Responded 26 April 2017
Dear Ian S,
We are overjoyed about your great review. It is our pleasure to provide an awesome
stay for your family. It is wonderful that you were able to experience the food and
attractions in the area from one convenient location. We truly appreciate...More
We stayed over the weekend for a softball tournament in Columbus. Julian went out of his way to ensure our stay was comfortable. Outstanding service. The breakfast was also great. I would recommend this hotel to friends and family and will stay here again on...More
Management response:Responded 29 March 2017
Thank you for your awesome comments. It is our pleasure to ensure your comfort with some southern hospitality. Julian is overjoyed that he had such a positive impact on your experience with us. Thank you for making us your home away from home....More
We have been here for several months. The hotel is undergoing renovation and its been a challenge.
Review of the Renovation: From observation only the work appears to be shoddy and unorganized. It is taking significantly longer than anticipated and is quite chaotic at times....More
Management response:Responded 14 February 2017
Thank you so much for your patience during our renovation. We are working to make the facility more modern and to improve the guest experience at our property. We really appreciate your excellent comments about the staff. Everyone is so excited to know...More
We have been here for several months, today we had the good fortune of having Lizzie assigned to our room for housekeeping. Not only was she friendly, her service was outstanding and by far the best we've received while here.
This is a nice hotel,...More
Management response:Responded 2 November 2016
We truly appreciate your great review. Lizzie was overjoyed to read your excellent comments. She works very hard and is a great asset to the property. The cinnamon rolls are my favorite as well. They are too good to pass up. We sincerely...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$97 - US$153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Phenix City - Columbus ,