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Hampton Inn & Suites Phenix City - Columbus Area

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Hampton Inn & Suites Phenix City - Columbus Area
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482 Reviews from our TripAdvisor Community

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Showing 482: English reviews
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Cumming, Georgia
Reviewed 3 days ago NEW

From beginning to end a great experience. Warm and caring staff, clean and comfortable rooms. The bed was very comfortable and we slept great. We will definitely be back! Diane at the front desk welcomed us with fantastic customer service. Great staff!

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Helpful?
Thank N9265PRelizabethm
Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for taking the time to share your feedback on your recent stay with us. I am so happy to hear that you enjoyed it! We cant wait to welcome you back! Sincerely, Samantha Hall General Manager

ALBANY, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017 via mobile

My husband and I could not find a Hilton in Columbus with rooms available. But we found d this place and we are glad we did. We had a relaxing time and the room was oversized and the place was quiet and has great amenities. They offer a breakfast, it is okay. The staff was friendly.

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1Thank Tomeka D
About Hotel's Favourite Review
Jay P, Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for the review. We think that we are a great alternative to the hotels in Columbus. Please keep spreading the word for us!

Atlanta, Georgia
Reviewed 3 days ago NEW

Clean and comfortable room. The staff was very friendly and helpful. I would rate the staff members that we had contact with as exceptional. They all were genuinely friendly and obviously wanted our stay to be pleasant.

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Thank Jim H
Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for taking the time to share your feedback on your recent stay with us. I am so happy to hear that you enjoyed it! We cant wait to welcome you back! Sincerely, Samantha Hall General Manager

Atlanta, Georgia
Reviewed 1 week ago NEW

Will stay at location next time we're in the area. Very quiet and peaceful. Especially on my floor. No children running up and down the halls. Staff was very kind to take our picture at 3 in the morning with a smile.

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Helpful?
Thank KrystalLemons
Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for taking the time to share your feedback on your recent stay with us. I am so happy to hear that you enjoyed it! We cant wait to welcome you back! Sincerely, Samantha Hall General Manager

Hartselle, United States
Reviewed 1 week ago

This was the perfect place to stay. The beds are comfortable and the complimentary breakfast offered a great variety. Our enjoyable stay was just what we needed to help prepare us for our Spartan Race.

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Thank A3635UGjohng
Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for taking the time to share your feedback on your recent stay with us! I am so happy to hear that we were able to accommodate you while you prepared for your Spartan Race. Thank you for staying! We cant wait to welcome you back again! Sincerely, Samantha Hall General Manager

texas
Reviewed 1 week ago

we enjoyed our stay; hotel clean and comfortable; quiet area. Great staff with easy check in and courtesy; the pool has nice seating areas. we arrived late and was accommodated; other hotels in area full . desk clerk made us fresh coffee on arrival which was much appreciated

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Helpful?
Thank kalamazootx
Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for taking the time to share your feedback on your recent stay with us. I am so glad to hear that you enjoyed it. Thank tou so much for staying with us, we cant wait to welcome you back again. Sincerely, Samantha Hall General Manager

Grand Bend, Canada
Reviewed 2 weeks ago

A very good location with easy access from highways. Staff was very accommodating and provided excellent service during a power outage at our arrival time. Room was clean and large. Not close to amenities. Needed to drive for food, shopping, etc.

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Thank karld94
Jay P, Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for providing us with your feedback. I am so glad that you enjoyed your visit with us. Please come back to visit us again soon.

Midway, Florida
Reviewed 3 weeks ago

The rooms were extremely nice however I would not recommend staying near the pool area. It was very loud and irritating. The hotel is located in a nice area which is near a lot of restaurants, which was very convenient.

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Thank 849tamalam
Jay P, Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for the review. I'm glad that you enjoyed your stay. The pool area can get loud as guests and their children are there enjoying the pool. We do make sure that the pool closes by 10pm, so that everyone can get some sleep. Please come and visit us again soon.

Atlanta, Georgia
Reviewed 4 weeks ago

The rooms and accommodations were great. The complimentary breakfast was on point. The staff was very accommodating and attentive. However, when I booked the reservation I used a different card to check out than the one I used to digitally check in. That was a disaster. Otherwise I would recommend this site.

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Helpful?
Thank kathrynh867
Jay P, Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

I'm glad that you enjoyed your stay. If there are any outstanding issues still with your credit card, please contact us. Thank you for the review!

Shelby
Reviewed 15 March 2017 via mobile

We visited Hampton Inn March 9 - 12 for an archery tournament. The hotel was very clean and the staff was extremely helpful and friendly. I have to say On of the friendliest staffs I have seen in a long time. They was always quick to say hello each time they saw us and once they found out why we...

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Helpful?
Thank Chris497
Jay P, Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you for submitting a review on your stay. We appreciate your business. I am sorry to hear that you had issues with your key cards. I know that can be frustrating. We will address this issue and make sure that all of our staff is re-trained on issuing keys. Please come back and visit us again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
This Phenix City’s Premier hotel is located less than 1 mile from Columbus, Ga downtown, and 6 miles from Ft Benning, GA. This is the Closest Hilton hotel to Ft Benning. If you are making plans to attend your recruit’s graduation at Fort Benning, we are the perfect hotel for you. Graduation from the recruit’s US Army training is an exhilarating experience for both the recruit and their visitors. Our well trained and educated staff will provide you an overall view of graduation ceremonies. ... more   less 

Additional Information about Hampton Inn & Suites Phenix City - Columbus Area

Address: 620 Martin Luther King Jr Pkwy, Phenix City, AL 36869
Region: United States > Alabama > Phenix City
Price Range: $136 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Phenix City - Columbus Area 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn And Suites Phenix City - Columbus Area
Hampton Inn & Suites Phenix City - Columbus Area Hotel Phenix City
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Phenix City - Columbus Area staff and other travellers.
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over a year ago

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Questions? Get answers from Hampton Inn & Suites Phenix City - Columbus Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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“Stay far away from this Hampton Inn.”
LeonardS541, 8 Aug 2016 | Read review
“we stayed on fourth floor midway between elevator and stairway so we were away from the noise.”
BonnieDowden, 27 Jun 2016 | Read review
“Get a room on the top floor...”
MisterGrace, 17 Feb 2016 | Read review
5 of 5